Rated 3.4 out of 5 by 126
Rated 1.0 out of 5.0 by Nfm1 A disappointing stay
Stayed on business. Overall disappointing stay. Room was small although clean. Hotel urgently needs investment particularly bedrooms and corridors. Breakfast was very poor both in terms of content and service
01 December 2013
Rated 3.0 out of 5.0 by shaunyboy Pokey
Room was tiny, lift was tiny. Room was too warm and air-con did not work well. Staff helpful though
28 November 2013
Rated 5.0 out of 5.0 by Burrium A quiet, clean and comfortable room
The heading says it all .
My wife and I look forward to our next visit
27 November 2013
Rated 2.0 out of 5.0 by trinitrofenol could be much better
airport so-called hotel, which charges for airport lift. no recognition of platinum members, no upgrades, nor extras, not too friendly service, rooms used up and way from holiday inn standard used to be.
26 November 2013
Rated 4.0 out of 5.0 by Pompey ideal if you have an early flight
We stopped the night prior to flying to the far east. We used to car parking facilities and the whole package was very reasonable. The transfer to and from the airport was seamless and the whole experience was enjoyable. The room was clean and comfortable but the choice within the restaurant was somewhat lacking.
22 November 2013
Rated 3.0 out of 5.0 by Stulloydy Feels a bit tired and you have to pay for wifi !!
Hotel is not a bad one but bathroom let the room quality down, overall the hotel felt a little 'tired'. Couldn't believe that I was expected to pay for wifi !!! Not acceptable in these times.
18 November 2013
Rated 5.0 out of 5.0 by Black2grouse Best place to stay with a car
We have stayed three times at this Hotel and each time we have been well looked after. The desk staff always greet you with a smile and help all they can. Being able to leave the car in the Hotel car park and not have to drive and find a hidden car park in the busy traffic is the best thing. Never had a problem with the transfers. Would reccomend this Hotel.
There is a good pub just up the road what more do you want?
12 November 2013
Rated 3.0 out of 5.0 by PeterD27 Good room, but hotel is poorly maintained and staff poorly trained
My room was fine, apart from radiator pipes making it too warm and affecting my sleep. All facilities and supplies in the room were good.
All food was perfectly acceptable and enjoyable.
The hotel overall seems like it is badly in need of maintenance, floors and stairs creaky and a general feel of it being old underneath a general tidy exterior. I had to be careful to shut my room door well, as it may not engage with the lock. A colleague of mine found that his room door was not locking at all and was open to allowing someone to walk in. He did not discover this until late on and received no apology or appreciation that this was a risk to his property.
Staff appeared generally hassled and under pressure a lot of the time and need better training in handling customers. At several points staff behind the bar were busy doing things there while people were waiting to be served and were even leaving the bar to finish off tasks. Apologies were offered afterwards but that's not what is needed.
There were long queues at times at the bar while a conference took away a number of staff in the evening. Not an acceptable situation.
I wanted to use the publicly advertised PC in the reception area and was told that I could have standard wi-fi access for a laptop or smartphone (neither available to me) but they had no vouchers for PC access. Some business lost and I was not happy to not be able to use it.
Overall fine for room and food quality, poor for service and overall hotel quality.
11 November 2013