Rated 4.3 out of 5 by 107
Rated 1.0 out of 5.0 by Tren Value at a price
Our stay at the Holiday Inn was hampered by a bed that was uncomfortable, a shower that barely worked and hot drink facilities that were not working.
Sleep is unique to everyone, so it could be that others have slept brilliantly. Not us. The bed was too soft and offered very little support.
The shower was just a trickle, allowing you to get wet, but little good for anything else. The pressure was so low that it could be used to water the most delicate of plants. The plus side is that the temperature gauge worked well.
As an avid tea drinker, finding the kettle broke, as you had to keep your finger on the switch to allow it to boil, took the biscuit.
The only positive is the initial price, but I would have happily paid more if the bed was more comfortable, the shower worked better and the kettle could be left to boil on its own.
These issues were raised with the staff, who didn't do a thing to help.
05 December 2013
Rated 4.0 out of 5.0 by NotSubmitted1 Normal high level of customer service
Have been staying at this hotel for the last 6years and the standard of service and acoomodation has always been very good.
Only negative is that I stayed in an Executive Room nut due to the fact that the room was on the 3rd floor meant that there was no Wi-Fi which whould have been included. This needs addressing.
04 December 2013
Rated 3.0 out of 5.0 by Alidlm Too busy
Unfortunately we visited on an evening when there were two large parties in the hotel restaurant. We were unable to eat in the restaurant, the lounge was ridculously busy and was overrun with unruly children. The staff appeared indifferent and some were verging on rude. Overall not an experience we will be repeating.
27 November 2013