Rated 4.4 out of 5 by 184
Rated 5.0 out of 5.0 by mollycody1 Winchester
Excellent hotel.Very friendly staff who went out of their way to help and make sure we had a relaxing holiday.
02 August 2014
Rated 5.0 out of 5.0 by Kirkwood Wedding success
Really convenient for Winchester, excellent value and very comfortable.
01 August 2014
Rated 5.0 out of 5.0 by DH47 Lovely hotel, fantastic staff.
Great location with easy access to Winchester. Rooms are clean and bright. Great choice of items for breakfast and quality of the food is excellent. Large car park so no problem finding a space.
However, what makes this hotel special is the staff. Having travelled extensively, I've never come across a more friendly and efficient group of people. We look forward to our next visit.
01 August 2014
Rated 4.0 out of 5.0 by Harfo Good location just outside Winchester City
Excellent example of a Holiday Inn although a pool would be perfect.
Exceptionally clean hotel but possibly more suited to business than pleasure.
Definitely one of the better Holiday Inn hotels in my opinion
01 August 2014
Rated 5.0 out of 5.0 by Starleo12 comfortable bed and great service
Staff very helpful. Good hotel, lovely room. lovely breakfast
31 July 2014
Rated 5.0 out of 5.0 by paddy r great service from arrival to departure
value for money,cleanliness,helpful staff very good food
30 July 2014
Rated 5.0 out of 5.0 by tigertooth exceeded expectations
The service was outstanding, rooms very comfortable, fantastic beds, choice of pillows, dark perfect temperature and perfectly clean. My only suggestions is to have bottled water in the rooms, and that is the only suggestion I have! I have stayed in many 5 star resorts and hotels across the world and the service and cleanliness and efficiency is definitely as good as and in many cases better than I have experienced. Very well done. Recommend for business and families, its large open spaces whilst very nice lack a bit of cosiness.
28 July 2014
Rated 5.0 out of 5.0 by Kdunning Weekend stay without the kids
We have had a wonderful stay at this hotel which is situated in a fantastic location. Modern, clean and lovely rooms. We were upgraded on arrival to an executive room which was a lovely touch, huge thanks to the hotel for this. These extra touches makes myself and my husband return to these hotels time after time. The staff have been very friendly and nothing has been too much trouble for them eg Asking for fresh milk in a morning delivered to my room or a warm baguette at breakfast rather than toast, these might seem little requests but it's wonderful to just be told of course we will sort straight away. It adds to our overall experience and is much Appreciated. My only slight niggle is the sinks. These are far too high and it makes washing your face a very difficult task even standing on tiptoes. Would highly recommends for anyone wanting to visit winchester and the surrounding areas.
28 July 2014
Rated 1.0 out of 5.0 by PinkBurger Good room & reception; poor food
Stayed here post-cruise for visit to Winchester. Reception staff friendly, helpful and professional. Gave useful information for our visit to nearby city.
Room very comfortable though stuffy due to fixed window. Left bathroom light on (and thus extractor) to get air changed.
In atrium, called for coffee twice before answer. Latte served with dirty spoon, milk jug for Americano had sticky handle.
Evening meal began with descent down dirty stairs into restaurant. Not impressed with menu, so chose burger from bar menu. Waitresses seemed inexperienced. Both meals arrived with burgers pink inside. Head waiter apologised, saying that not all guests liked theirs well-done and took meals back to kitchen. They were returned minutes later, still pink inside but with a fresh serving of fries. On examining, we refused this and settled for a cheese and pickle sandwich which was excellent.
At breakfast, we were welcomed by foreign-sounding waitress but it wasn't clear where we should sit or what was available for breakfast. There appeared to be no alternative to self-service buffet; no fried or poached eggs on offer, only scrambled. Coffee was good and plentiful, served at the table although the young waiter dipped the jug spout into each cup. While this prevented splashes, it ran the risk of passing infections from table to table. Foreign sounding waitress used a tray to collect used items from empty tables efficiently. Local juniors appeared to lack training and were less efficient, stacking dishes in front of guests and carrying individual items back to kitchen.
The contrast between professional reception staff and poorly trained restaurant staff with inadequate understanding of hygiene was striking.
27 July 2014
Rated 5.0 out of 5.0 by Only1f Holiday Inn, Winchester
Generally excellent service, and comfortable hotel.
27 July 2014
Rated 5.0 out of 5.0 by Spindrift Winchester. Wifi?
The hotel was everything we have come to expect of a Holiday Inn, which is why we always come back! It was clean, comfortable and the staff were polite and attentive.
The only thing that could be improved on is the wi-fi provision. When so many other places can provide this, why do Holiday Inn still charge for it? It's not a major issue and wouldn't deter us from staying with Holiday Inn, but I am sure other people feel the same way.
Other than that, our family enjoyed the stay and will look forward to returning.
26 July 2014
Rated 5.0 out of 5.0 by mrsmuttley Good stop over
Nice quiet place for stop over on way to Southampton. Was very easy to get into Winchester to sight see, and the right side for car parks.
21 July 2014
Rated 5.0 out of 5.0 by Monty in Aus All you would expect and more
A great stay with excellent service all round. I would recommend anyone to stay at this establishment.
21 July 2014
Rated 5.0 out of 5.0 by JuliaR Great hotel
Stay regularly on business and can not fault it
Fab rooms in a very relaxed atmosphere, given its proximity to local routes and the M3.
Staff make it ever more enjoyable..special thanks to James and Tom on reception and Brooke in the bar and restaurant....they always make you feel very welcome, offer a friendly smile whilst being totally professional ...thank you. I look forward to seeing very shortly .
20 July 2014
Rated 3.0 out of 5.0 by Fanfic Misleading booking process
Booked this accommodation on the basis of Double bed only to find on arrival that none available and twins only.Showed reception copy of internet booking which gave no indication of this.Staff quite pompous and patronising. Nothing we could do but won't be using IHG again despite being a shareholder. As an aside who made the decision as to the height of the wash basin??If you are 6ft plus fine but otherwise you had to stand on your tip toes to clean your teeth.....ridiculous.
19 July 2014
Rated 5.0 out of 5.0 by Leighton8 All round excellence
Our party of eight were well looked after and we found that we had plenty of comfortable places to socialise and plan our two day reunion.
19 July 2014
Rated 5.0 out of 5.0 by Di46 Gathering of friends.
Eight of us met here for one of our annual reunions. Could not have chosen a better place. Staff on reception extremely friendly and helpful. Always very attentive and actually seemed pleased to see us. Hotel spotless-seemed well staffed in all areas. Very busy but no noise, lots of room in open spaces. Breakfast excellent and replenished regularly.Now going to another Holiday Inn for a different reunion-hope it is as good! Taxi into Winchester ordered and arrived on time-£8.Bus stop 2 mins away-takes 6 mins to city centre. Brilliant. Thanks for a great stay. Wholeheartedly recommend.
18 July 2014
Rated 5.0 out of 5.0 by Mrmodelmayhem Excellent new concept hotailm
Fast, helpful and smiley check in from receptionist, which first impression is always important. Room was clean and comfortable, bathroom a little smaller than usual holiday inn's but perfectly acceptable, and the soft green light under the basin helps navigate your way in the night without turning the lights on.
The restaurant was excellent for dinner, with service and food both excellent and was not rushed to finish quickly despite not arriving until after 9.00pm and clearly being the last to finish.
The only criticism I could find is that there were not any fried eggs for breakfast, only scrambled. Possibly we could have asked for the to be cooked to order but the staff were clearly busy and didn't want to make trouble for them. However if this is the only fault, then I think it is fair to say we had a very enjoyable stay and would not hesitate to book again, soon!
18 July 2014
Rated 5.0 out of 5.0 by DH47 Excellent
A very pleasant stay. The staff were very friendly and helpful. Very clean and modern room. Nice breakfast. We look forward to our next visit.
16 July 2014
Rated 5.0 out of 5.0 by Pez1960 Super stay, great service
Stayed here on a Channel Islands cruise package. All the staff were great. I stayed in an executive room, which was fantastic. Having a slight disability, I was unable to access the bath safely, but a kind member of staff offered me the use of the shower in a disabled access room, which was being serviced between guests! The restaurant was faultless - the food at dinner and breakfast on each of my two days was really first class. Assistance was offered (and gratefully accepted) with the breakfast buffet. I had two of the best nights' sleep I can remember! On my return, my luggage was stored and I was served a first rate Sunday lunch, before a taxi transfer to the airport. I really cannot praise the staff highly enough. Those deserving of special mention know who they are (!)
I look forward to a return visit - probably next year.
16 July 2014
Rated 5.0 out of 5.0 by SKKalia more food variety
Add more vegetarian dishes on the menu
Most of the time I had to go winchester downtown for dinner.
15 July 2014
Rated 5.0 out of 5.0 by Bobby1962 Winchester stay
We found that the our room had been pre-assigned prior to our arrival, so a quick check in. Plenty of room to park the car near reception and in the car park. A modern bright airy hotel in a good location for us to visit the city via the City park
13 July 2014
Rated 5.0 out of 5.0 by brian 46 Great hotel with great staff
My wife had a medical issue in the dining room during our stay. The staff were fantastic and could not have been more helpful
09 July 2014
Rated 5.0 out of 5.0 by boysee Home from home
We have now stayed at this hotel for about 2 days a week for 18 months and would highly recommend it for the customer service, friendliness of the staff and the way the hotel guest rooms and general areas are kept immaculate.It is a hotel that welcomes and caters for people of all ages and I have no hesitation in recommending this hotel 100%
03 July 2014
Rated 5.0 out of 5.0 by Swag12 Great staff
Arrived very very late, staff member on duty gave excellent service and made me welcome.
Good room and very clean. Well done team, keep up the good work.
29 June 2014
Rated 3.0 out of 5.0 by HA50 Middle of the road experience
The downstairs, open plan aspect of the restaurant, bar and conference facilities are impersonal and guests seemed to be milling around looking for where they should be. Sitting in the restaurant was rather like being "on show" not very relaxing at all.
The guest room was very clean and tidy, but the doors seemed to slam themselves shut on a slow close mechanism, so quite noisy as guests come and go.
The AC unit in the room was really too noisy to sleep so it was either sleep with the noise or be hot.
29 June 2014
Rated 5.0 out of 5.0 by Insignia Modern Hotel
Very clean and pleasant out of town hotel.
Slight quibble hand wash basin a little to high for my wife who is only 5'0'' tall
27 June 2014
Rated 2.0 out of 5.0 by 666rpm Good and Bad.
Good points: Staff were excellent. Food was good. Everything was clean. Had a good sleep.
Bad points: Nowhere to hang clothes. Can't open room window. Washbasin height nearly 1.2m (estimate). Immovable TV with poor viewing angles. Food portions tiny. Poor selection of beers. Bar overpriced. Isolated. Utilitarian, "blockhouse" impression of exterior.
24 June 2014
Rated 5.0 out of 5.0 by Duenna Peaceful location adjacent to M3 and Southampton
Hard to fault .....a modern Holiday Inn with slick, cheerful service, good food and ideally located in the heart of the busy South Coast. Good parking.
22 June 2014
Rated 5.0 out of 5.0 by rogerb44 Service with a smile
Friendly staff and comfortable surroundings. Nothing was too much trouble.
20 June 2014