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Rated 3.8 out of 5 by 138 reviewers.
Rated 4.0 out of 5.0 by Gread service and relaxing stay Me and my family stopped at this hotel as part of a our weekend break to Lego Land. The hotel is clean and the staff were extremely friendly and helpful. I would definitely stay at this hotel again in the future. 15 August 2014
Rated 4.0 out of 5.0 by Where is the entrance sign? We took a train to Woking and it was a short walk to the hotel but there was no sign in front of the narrow entrance to the lobby through the car park. Once we found the entrance the staff was very helpful and the facility was very nice. Breakfast buffet had plenty of food and a nice variety. Would definitely stay there again now that we know how to find the place! 14 August 2014
Rated 2.0 out of 5.0 by Poor for Hol Inn Standards Lack of staff warmth and welcome was disappointing for a club member. Toilet seat was broken which clearly no one had checked or was bothered about - perhaps it did not get cleaned? Called the hotel to chase copy of receipt for parking. I still am waiting for this email receipt. Generally really disappointing. Most Hol Inns I stay in have good standards but this was very poor and miles off the competitors and other group hotels. Hopefully not going back. 13 August 2014
Rated 1.0 out of 5.0 by Not very Child friendly and not good value We was very disappointed at our stay in the Holiday Inn. It was not good value for money everything seemed to be an additional charge - Parking, Internet (if you are not an IHG member), breakfast (£16.50 per head if you don't book before 1am is extortionate prices), The hotel is listed on the LEGOLAND website but didn't do anything out of the ordinary to make my son feel welcome. 09 August 2014
Rated 5.0 out of 5.0 by All good It was perfect thanks, It was perfect thanks, It was perfect thanks 07 August 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service nice stay with reasonable price, and quite location 06 August 2014
Rated 1.0 out of 5.0 by Terrible Expeirience Stayed on Sunday Night , checked in fine, rooms a bit small, but adequate. The trouble seemed to start when we went downstairs fora drink then a meal. We were told that the main restaurant was not open, so they put make shift tables in the bar area, which were to say the least terrible. In putting these tables in the bar the comfortable chairs were then taken away. We stayed for 1 drink because there were so may children running about it was like being in a Creche. We then had to get a cab in to woking ( extra expense) to eat at a restaurant. If I had been told the restaurant would be closed at the time of booking or informed prior to my stay, I definetley would have cancelled. I do think you had an obligation to your guest to inform them of these changes. On the plus side, when we came down for breakfast the next day everything had been put back to normal and this was all ok and the breakfast was good. I will not be using a Holiday Inn again, due to these factors of not being given the choice, regarding the closure of the restaurant. 05 August 2014
Rated 4.0 out of 5.0 by Comfortable Room Very comfortable room, clean and tidy. Décor pleasant, air con useful, towels etc all good and clean. Staff generally all polite and friendly. Grateful for reception sending our coats back to us the same day, after we left all 4 in the wardrobe! We had to pay postage of course, but they were sent back the same day. 31 July 2014
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