Rated 3.8 out of 5 by 138
Rated 4.0 out of 5.0 by johnw39 Gread service and relaxing stay
Me and my family stopped at this hotel as part of a our weekend break to Lego Land. The hotel is clean and the staff were extremely friendly and helpful. I would definitely stay at this hotel again in the future.
15 August 2014
Rated 4.0 out of 5.0 by Jimibug Where is the entrance sign?
We took a train to Woking and it was a short walk to the hotel but there was no sign in front of the narrow entrance to the lobby through the car park. Once we found the entrance the staff was very helpful and the facility was very nice. Breakfast buffet had plenty of food and a nice variety. Would definitely stay there again now that we know how to find the place!
14 August 2014
Rated 2.0 out of 5.0 by Jamiejamie Poor for Hol Inn Standards
Lack of staff warmth and welcome was disappointing for a club member.
Toilet seat was broken which clearly no one had checked or was bothered about - perhaps it did not get cleaned?
Called the hotel to chase copy of receipt for parking. I still am waiting for this email receipt.
Generally really disappointing. Most Hol Inns I stay in have good standards but this was very poor and miles off the competitors and other group hotels.
Hopefully not going back.
13 August 2014