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Rated 4.3 out of 5 by 180 reviewers.
Rated 3.0 out of 5.0 by Friends wedding at Holiday Inn Bromsgrove Last weekend we attended our friends wedding at this hotel. The wedding was planned perfectly and ran smooth, well done to the team, The wedding meal was first class, the reception room, decoration and service was well organised and lent to a calm relaxed atmosphere. On a down side, more attention to cleaning in the bathroom of our room. Better organisation in the breakfast area. The hotel itself is set in spacious grounds which are clean and well maintained. Inside the hotel, reception and bar/quiet areas are clean and pleasing to the eye. The other facilities on offer i did not use, but my husband was impressed with the pool. 20 August 2014
Rated 1.0 out of 5.0 by Whoops Not what I expect from a Holiday Inn! Rooms are of the old style cramped and small. They put in a comfy chair, but it wouldn't fit anywhere and was a nuisance. Room was clean but tired and the underside of the bath mat should no have growth on itt. Evening meal (bar menu) only. No reason given as to why the resteraunt was closed. I must say the breakfast took the biscuit! Two choices of egg, grey and rubbery scrambled, amd fried where the the yolk was hard and the white undercooked. The staff at breakfast were not friendly. The pool was nice, quite warm, but difficult to get in and out of if any kind of mobility is an issue. The spa pool was not working. The steam room went from hot to reall cool, mo comstancy I would expect from a steam room. The overall apperance of the hotel is tired and in need of a refit inside and out. I use Holiday Inn a lot but not this one again. 20 August 2014
Rated 5.0 out of 5.0 by Review This hotel has everything we want for a comfortable stopover. The location and staff are exceptional. 19 August 2014
Rated 3.0 out of 5.0 by Expected More As a gold member I expected more of a welcome at the check in desk. The service at breakfast was slow (waited several minutes for a pot of tea to arrive), also due to the volume of guests having breakfast the hot food plates were not replenished quickly enough. It appeared there was not enough staff to cope with service required! 15 August 2014
Rated 5.0 out of 5.0 by Value for money Generally good value for money between 2 people sharing a room. Breakfast was over-priced for what it was. 14 August 2014
Rated 2.0 out of 5.0 by very poor breakfast no plates,bowls,eggs,bread,sausage,almost out of orange juice bacon was stone cold very poor experience 14 August 2014
Rated 5.0 out of 5.0 by Great service and comfortable room Very good stay over night excellent value. Having the use of the pool, steam room and gym was a bonus especially that these were included in your cost. The staff at the hotel were very obliging and very pleasant. The room was well equipped with things you need although we did experience some outside noise from the road and the doors in the corridor but that is expected. 14 August 2014
Rated 5.0 out of 5.0 by Superb all round We stayed here before a visit to West Midlands Safari Park. Having stayed in several different hotels in the area before my wife and kids have now told me we are to stay nowhere else when in this area. The staff were fantastic, friendly and welcoming an nothing was too much bother for them. The room was very comfortable & immaculately clean. Food was excellent, the kids loved it. Also the pool was very relaxing and most enjoyable. Both myself and my wife found the stay very relaxing and the kids had a ball there. Couldn't ask for better really. 12 August 2014
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