Rated 4.1 out of 5 by 461
Rated 4.0 out of 5.0 by mrb42 Different type of holiday inn
The hotel is certainly different to most other holiday inn's I have stopped in before. The reception and bar areas are very nice although the bar service is some what slow given the limited number of people in the bar.
Whilst the room was very nicely decorated and had some nice quality touches that I would expect more in Crowne Plaza than holiday inn but the room was much smaller than I would expect. Good that it does have a fridge in the room though, that's a nice touch.
The pool area is good as is the outside courtyard area with seating.
I would stay again at this hotel if I'm in the area but might look at booking two rooms instead.
May 24, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Nice hotel. Lovely views. Great place to relax
A hidden gem in the heart of the midlands. Felt comfortable and at home here. Evening meal was great. Breakfast, less impressive (terrible coffee and couldn't 'order' eggs cooked to my specification). Other than that would recommend.
May 24, 2016
Rated 5.0 out of 5.0 by Appy07 Great Service
Overall; the staff are excellent and attentive to detail, makes your stay very enjoyable.
May 16, 2016
Rated 2.0 out of 5.0 by Missy2508 Poor Cleanliness
We visited the Holiday Inn as we were attending a wedding in the area. We were very disappointed with the size and cleanliness of the room, especially the bathroom. The room was very small for an executive room, even pretty small for a standard room. The TV was very small and had a portable aerial which meant not all TV channels had reception and those that did would freeze. The phones and TV remote weren't very clean. The worst was the bathroom though. I would describe it as tired and dirty. The extractor fan was clogged with dust, dust behind the sink on the pipes, stains on the shower curtain of what looked like old shower gel, the bathroom tiles also needed a good clean and bleach as there were some strange splatters on them. We complained about the bathroom and this was dealt with well. They knocked £20 off our bill and said they would get it deep cleaned. On returning to the room most of the dust had been removed from the extractor fan and from behind the sink. The shower curtain had been replaced with a cleaner on. However, it didn't look like the tiles had been cleaned very well. Overall, the staff were friendly and pleasant. The breakfast was good. On the first morning we were there a lady tried to enter the restaurant in her dressing gown and was politely told she needed to get dressed for hygiene reasons, however about 10 minutes later she was eating in the restaurant in her dressing gown which was off putting.
May 11, 2016
Rated 4.0 out of 5.0 by hajd good customer service/clean room and good breakfast
Check in/out was quick and efficient. I was greeted as an IHG member. Room was comfortable and clean. Breakfast was very good.Only downside during our 2 night stay was there were weddings/parties each evening and we could hear the music from our rooms which made sleeping difficult as we has 1 child with us.Also, there were glasses/dinner plates/pizza boxes and bits of pizza left outside several rooms all day ( I presume left by the cleaning staff) which made the hotel appear unkempt/dirty.
May 10, 2016
Rated 5.0 out of 5.0 by KevinCl Great location, good service, Fab breakfast
This is a good hotel. Staff are helpful and attentive. The breakfast was excellent - everything was very tasty and well-cooked.
May 5, 2016
Rated 5.0 out of 5.0 by MikeBH An excellent stay
We were made to feel welcome by all the staff and enjoyed our stay throughout.
May 4, 2016
Rated 5.0 out of 5.0 by Dougalh1 Holiday Inn Bromsgrove
Modern rooms , good fitness facilities and pool.
Helpful staff who were pleasant and cheery
Breakfast was tasty and fresh with the service in the bar very efficient.
May 1, 2016