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Rated 4.2 out of 5 by 224 reviewers.
Rated 4.0 out of 5.0 by Great Service Overall our stay at the Hotel was a pleasant experience. The bedrooms are comfortable and the staff are very attentive. However, if you are staying here and would like to have any treatments in the Spa book in advance! It was dissapointing to stay there and see so few people in the Spa (we were the only two in the pool for the two hours we spent in there) and yet couldn't get an appointment for ANY of the treatments. The food is very good but strangely it's the same menue in the Restaurant, bar, lounge and for room service. 25 November 2014
Rated 2.0 out of 5.0 by Bathrooms are a let down Very noisy room, TV reception awful and bathroom grubby and old (like a hospital room) 21 November 2014
Rated 5.0 out of 5.0 by Super Lovely hotel with great amenities, eg swimming pool, bar. Plus friendly staff. No hesitation a great place to stay. 19 November 2014
Rated 4.0 out of 5.0 by Business Visit Business Visit nice hotel will; stay again. GYm Ok , Bar prices a bit expensive but on the whole a good place to rest after a long day 14 November 2014
Rated 1.0 out of 5.0 by Terrible hotel Terrible hotel, which need a manager to address the serious issues being encountered. 14 November 2014
Rated 4.0 out of 5.0 by Holiday Inn - Bromsgrove Hotel was good with good general service. However I would not recommend the restaurant for dinner as the service was VERY slow. We waited over 30 minutes for a simple dessert and then had to ask for a spoon as the we were only provided with a knife and fork with which to eat it (yes, really !!) 13 November 2014
Rated 4.0 out of 5.0 by Wrong room keys We arrived to receive wrong keys for our room. Very creaky floors - each time one of us (2 adults and 2 children but paid for 3 adults and a child) got up to the bathroom all of us were awake. Breakfast: bacon was overcooked, eggs offered in various ways but took ages - had to ask for them twice before I got mine and sausages were burnt. My 14 year old had to pay adult prices to stay there but was "not allowed in the swimming pool without adult supervison as he was a child". 12 November 2014
Rated 5.0 out of 5.0 by Great night sleep I stayed in the hotel the night before my wedding and I was well looked after, the staff were polite and friendly. The hotel and its staff were well presented at all times and my stay was comfortable and I was able to relax before my big day. 11 November 2014
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