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Rated 4.2 out of 5 by 194 reviewers.
Rated 4.0 out of 5.0 by Good but not quite perfect The premises are excellent including the car parking and our particular suite. There was very little tea, coffee or milk and I would have expected a bottle of water at the very least. The breakfast was good apart from the "local sausages" There was no smoked haddock on the second day. The evening meal was fine but the service was slow and I was taken aback when the waiter refused to take an order for drinks at the table. I had a very large round and the barman helped me carry them-thanks to him but not the waiter, All in all good but not perfect 27 July 2013
Rated 5.0 out of 5.0 by Excellent Stop-Over Hotel We were staying for one night on our way home from a holiday. This proved an excellent choice. We were able to relax in the pool after our very hot journey. Room service was speedy and efficient and we had a very good meal which we ordered in. The room was clean, modern and the bed comfortable with good air-conditioning to keep us cool (and the motorway noise out). Breakfast was copious and set us up well for the rest of the journey. Our only gripe was that we could not get a table outside as they were all occupied all evening. Perhaps more could be provided if this unusual heat wave continues? We would stay here again as this hotel is very convenient for the number of Cotswold & Midlands N.T. properties we have yet to visit. We recommend this Holiday Inn as we do the Lancaster one we stayed in on our way up. A great chain. 15 July 2013
Rated 4.0 out of 5.0 by Drinks Pricey!!! Breakfast Excellent!!! One of the best breakfasts I have ever had. The sausage and the hash browns for me were the nicest I have had so far. Food hot and replenished quickly - very satisfied. Bar tariff was a little high. Would be nice to see a selected tariff of offers - e.g. one particular wine a good discount and some spirits and shots, especially at functions when the meal is already expensive!!! 07 July 2013
Rated 5.0 out of 5.0 by Very enjoyable stay We stayed at this Holiday Inn as we were guests at a wedding being held there. The whole day of the wedding was great - the wedding afternoon meal was very good, the service excellent & the buffet on the evening was also very well done. We stayed overnight & the room was very clean, quiet & comfortable. Breakfast the following morning was excellent - full range available from cereal to full english, & we helped ourselves to as much as we wanted. Nothing was too much trouble for the staff - they were all very pleasant & helpful. Would definately recommend to others & I would like to stay again & make use of the spa facilities - altogether a very good experience. Thank you. 07 July 2013
Rated 5.0 out of 5.0 by nice place to stay I used this hotel while visiting family in the area, it's a reasonable price for the standard of accommodation. I can't comment on food as I didn't eat there this time, but the beverages in the room were fine. Staff were welcoming, helpful and cheerful, I really liked this hotel, it looks nice and has a pleasant outlook. I will stay again and use the amenities next time. 23 June 2013
Rated 5.0 out of 5.0 by Refreshingly different The Mediterranean styling of the exterior is welcoming as is the lovely open fire in reception and the bar too. I found this to be a particularly relaxing hotel to stay at and just a few miles from some of the best countryside in England. The restaurant and bar area was nice with excellent staff service and the only minor critique was that some of the hot breakfast items were not hot - and the baked beans looked worse for wear (quite squished). My room was great and comfortable albeit small (despite an upgrade). I will definitely stay at this hotel again. 03 June 2013
Rated 5.0 out of 5.0 by Another great stay I stay at this hotel oftern and the service, staff and management are always excellent. The rooms are good and I am able to relax and unwind after a long day. 26 May 2013
Rated 4.0 out of 5.0 by Comfortable stay - great service The executive bedroom was a little cramped and the poky window didn't help! Bed was comfortable albeit a bit small - I'm used to king size. Food was good, especially the breakfast. Choice at dinner was good although a little pricey. Service from all staff was friendly and helpful. Overall a comfortable 'business' hotel and very convenient for motorway access. 10 May 2013
Rated 5.0 out of 5.0 by One of the best Holiday Inns! Great public area spaces and a genuine warm, comfortable feeling when you enter the hotel. Good staff in all departments all with a good ethic, which I believe must be coming down from the top. Which suggests this will be starting with a good, strong General Manager. Very pleasant central courtyard (in good weather anyway). 07 May 2013
Rated 5.0 out of 5.0 by IT IS A PLEASURE TO BE BACK "The devil you know is better than the one you don't know". In this metaphorical world of linguistic expression the above saying is true but it does not tell the full story. Now the devil had been transformed to an angel. "This angel" offers nice clean comfortable rooms with wifi, a/c, safe and a mini-fridge. The staff are very professional attending to all your needs and making you feeling at home. There is a lovely leisure centre with a Gym and swimming pool. I am happy to be back and is highly recommended. 05 May 2013
Rated 2.0 out of 5.0 by Noise levels high We were disappointed with the level of noise up until 1.00am on 2 out of the 3 nights we stayed in this travel inn. 06 April 2013
Rated 5.0 out of 5.0 by Comfortable and warm room with everything we needed We had a really comfortable and stressfree stay at the holiday inn Bromsgrove and would recommend it and stay again should we be in the area. The room was comfortable, clean, warm and quiet. Thank you 05 April 2013
Rated 5.0 out of 5.0 by Lovely hotel ,Lovely staff Stayed there for a wedding and everything was perfect.Left something in my room and it was returned within 24 hours.Thankyou. 05 April 2013
Rated 5.0 out of 5.0 by Great stay Although the rooms are a little bit dated, the staff and facilities make it up. Great pleasant stay 02 April 2013
Rated 5.0 out of 5.0 by Always a pleasure I am staying in this hotel regularly. All rooms are nicely refurbished, staff is extremely friendly and helpful. Lovely bar and very good food.As the hotel is near to the M5, I would recommend to ask for a room not facing the motorway. 26 March 2013
Rated 5.0 out of 5.0 by Great hotel, good staff Once again staff, food and food excellent. I use the hotel as it has a relaxing atmosphere and attentive staff. Rooms are good, clean and well looked after. 26 March 2013
Rated 5.0 out of 5.0 by What a great hotel!! My daughter and I stayed here for one night when she was running in the UK inter counties cross country championships. We chose this hotel because it appeared good value and was close to the event. I thought it would be nice if she could swim as a relaxation the night before the race. The hotel and the food were fantastic. The only down side was the family in the pool as the parents didn't ask their children not to annoy other guests at all but this was no fault of the hotel. We will definitely use this hotel anytime we need to stay in this area. Food was fabulous and even better as it was free for under 13s!! Thank you to the staff for a great stay! 15 March 2013
Rated 4.0 out of 5.0 by Good room and great service A good experience. We did have some issues with the room on arrival but this was more down to the booking agent than the hotel. They couldn't have been more helpful in sorting all the problems for us. The room was of a high quality and we liked the fact there was loads of storage space. There seemed to be an excellent pool but unfortunately we ran out of time to use it. The restaurant was good quality if a little pricey, but this was helped by the children eating for free. Breakfast was excellent, better quality food than competitors and enjoyed by us all. 14 March 2013
Rated 5.0 out of 5.0 by Great Food As ever, it was a great stay in the Holiday Inn. The room service is wonderful, and my son thoroughly enjoyed his steak which was cooked to perfection. Would definitely stay again. 12 March 2013
Rated 5.0 out of 5.0 by Great Service Great Service. Booked Cadbury World Package but left reservation to CW to last minute. Staff sorted everything and organised most convenient time slot (even in the middle of school holidays). Extremely helpful and resulted in a great day out for us all. Kids loved the swimming pool too! 23 February 2013
Rated 5.0 out of 5.0 by Fantastic Hotel I recently attend the Murder Mystery Night which was superb. I would recommend this as a "MUST DO" night out. Can't wait for another one. The staff were exceptional in everything they did and I would recommend this hotel above all other Holiday Inns within the Birmingham area. Thank you all very much. 21 February 2013
Rated 5.0 out of 5.0 by I loathe trip advisor but love this hotel Having found this hotel last month for the first time, do not think that this is just another Holiday Inn, the staff are very welcoming from the time you check in to checking out. The bar staff make you feel very welcome and the 3 times I have stayed here the buzz is great, they leave you alone to relax but check that you have all you need. On my last stay I was lucky enough to get back of house the kitchens are spotless, the Chef and his team create great food, and you can see they care as well. I havent been in the gym or spa area yet, but I would assume that they will treat you in the same way. Making your stay special. One slight negative would be the WIFI not reaching the rooms so you have to work in the bar and this could be a downside. But I will definatley stay here again and again! 21 February 2013
Rated 5.0 out of 5.0 by One of the best A very comfortable stay as usual. This hotel is one of the best in the chain. Thank you. 19 February 2013
Rated 4.0 out of 5.0 Very good hotel, but rooms rather small Didn't really spend much time in the hotel as we were going to a wedding. Breakfast was really excellent. The negative point for me was the size of the rooms, which were rather small for a 4 star hotel. 01 February 2013
Rated 4.0 out of 5.0 by Great stay spoilt by uncomfortable sofa bed A very impressive hotel with lovely staff and food. Plenty of areas to relax in - unlike many other Holiday inns in the UK. The hotel, sadly, does not have rooms with two double beds ( which others in the group do ) A very uncomfortable Sofa bed was the only alternative. 04 January 2013
Rated 5.0 out of 5.0 by Excellent value The staff were helpful and the bed very comfortable. The hotel was quiet, even though it was close to the M5. The pool and surroundings made an overnight stay into a mini holiday. 04 January 2013
Rated 3.0 out of 5.0 by Poor Reception Stayed many times under this and previous ownership ,This time no response to platinum card -- so why bother . .The smallest room I have had in 20 years of using hotel ..I stay several times a month in the area and have used other Holiday Inns ,Hilton and Premier Inns . You would think they would try harder with many competitors around 03 January 2013
Rated 4.0 out of 5.0 Holiday Inn Bromsgrove We stayed at this hotel on the 21.12.12 till 23.12.12 a party of three my self my wife and my seven year old daughter , As soon as you walk into the lobby you get the wow factor ,my daughter loved the Christmas decorations and the real fire places they have dotted around the lobby and bar .The staff are very polite and help full ,as this is a very large hotel with quite a few rooms it can be a little difficult to find your room at first but as soon as you do you will be pleasantly surprised nice large clean room with all that you need for a short stay . Now the only down side to this hotel its not within walking distance of any where unlike the holiday inn solihull and the bar menu and restaurant menu were a little over the top for myself and my daughter and she didn't like any of the choices on the children s menu don't get me wrong the food looks great if you are into fine dinning but after a long journey all you want is something filling and quick .So my opinion great hotel but could do with a wider choice of food on the menu . 30 December 2012
Rated 4.0 out of 5.0 by Great Value For Monay Because we booked and paid for our room in advance (Suite) we got a great deal. It was a shame that this was not offered to us when we where making our Christmas Booking. I came across it myself and changed our booking. When we arrived well after 2pm we got to the room we had been given only to find that it had not been cleaned. When I went to reception to have it sorted, it was not a problem, they gave me another room without question. You can not fault the service. We where stopping as we where booked in for a Christmas Party which was excellent, although the singer was not as billed. You could not fault the service the meal itself or the disco. We will book again. 17 December 2012
Rated 5.0 out of 5.0 by Wonderful Christmas Tree in the Lobby Thank you for a wonderful two night break with the children i requested two z beds rather than a sofa bed and got them... Breakfast wonderful plenty of variety, upon check in receptionsit very polite and knowledgable. Hotel very modern and the price was excellent well worth the money my only negative was the pool for children they couldnt swim after 7pm or 12 mid day on the sunday unlike other holiday inns aprt from that wonderful will come again 14 December 2012
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