Rated 4.4 out of 5 by 216
Rated 4.0 out of 5.0 by sinomike 中规中矩
20 December 2013
Rated 5.0 out of 5.0 by brandnew 不错的酒店，位置很好
18 December 2013
Rated 5.0 out of 5.0 by robbie87678 good experience
Prepare the room in advance with a complimentary upgrade to apartment, really good river view.
Sure, will come back and hope to have the same upgrade or better^_^
16 December 2013
Rated 5.0 out of 5.0 by healthyfly excellent service
1.promote to river view room
2.happy hour and breakfast
12 December 2013
Rated 5.0 out of 5.0 by XiaoleiW Very Nice Service
All the staffs work efficiectly, with smile on face. Pretty much care of my feelings, prepare my room key in advance while checking in & invoice before checking out. Also upgraded to a suite room to show your kindness.
It's very very good to make me feel like I were at home. Appreciate the on-duty manager for her care, especially.
02 December 2013
Rated 4.0 out of 5.0 by Bizvisitor Room climate control is terrible
The hotel value, room quality, restaurants and staff were all good for my business trip purposes. The BIG problem in summer and winter is the in-room AC. The control panel in the room is completely confusing, and regardless of the setting the room is Too Hot and Dry. If for one or two nights okay, but not for an extended stay.
30 November 2013
Rated 4.0 out of 5.0 by Mosafer Riverview
the room is large and had a nice river review. location is not bad, you can mnagae to get a cab almost anywhere to wuhan. the one thing is that you can not control tye AC in your room. Finally, i recomend this hotel.
28 November 2013
Rated 5.0 out of 5.0 by Chrishuahua great service
the receptionlist is very kind-hearted and hospitality.
the food is good and fresh
26 November 2013
Rated 2.0 out of 5.0 Bathroom was flooded
It is horrible that the bathroom was flooded after shower. Breakfast food variety is poor.
19 November 2013
Rated 5.0 out of 5.0 by johnson733 great hospitality management
Great service received from front office staff and warm service of hotel senior managers.
12 November 2013
Rated 5.0 out of 5.0 by SimonZi 酒店整洁干净，性价比高
03 November 2013
Rated 5.0 out of 5.0 by Greatest definitely recommended hotel
I have stayed in this hotel 4 times in this Oct. definitely recommended hotel. everything in this hotel is good.
30 October 2013
Rated 4.0 out of 5.0 by chosetsuho2013 交通方便，服务优质
28 October 2013
Rated 5.0 out of 5.0 by hellobaby 精致的4星级酒店
28 October 2013
Rated 2.0 out of 5.0 by Haoru Poor booking system
I once had a good time in this Holiday Inn so when my parents decided come to Wuhan, I recommended them this one instead of the Marco Polo by Yangzi riverside too.
I called directly to the hotel for booking, 4 days ahead. Telling them I need a quiet and comfort room for my parents. Then I got a booking number.
However, when my parents arrived to the hotel, the front desk told them there were no room available. And the staff emphasized that we were booking via a third party system. Then my parents were kept waiting for TWO hours, changing several types of rooms, finally got a rest after their 5 hours journey.
I am very unpleasant about this treat the hotel offer. I made a directly booking, telling the IHG member numbers, received a confirm mail. Then the staff insisted this is a third party booking. I am asking "Is this Holiday Inn a IHG member or not?!"
I recommended this hotel too my parents with good intentions then they received service like this. I am disappointed.
The hotel location and hardware facility is good.
23 October 2013
Rated 5.0 out of 5.0 by BlakeBJ Awesome View of the Two Rivers
Thanks to the hotel's great location, I was able to have a beautiful view of both Yangtze and Hanjiang River. Though at 11th floor the view of the intersection point was blocked by a small woods, the overall experience of the single-bed room riverview was still very enjoyable at a reasonable price. Taking a taxi to Downtown Hankou and having some local Wuhan food as brunch would probably make your stay even more delightful. This hotel is highly recommended.
22 October 2013
Rated 4.0 out of 5.0 还算ok的住宿
19 October 2013
Rated 5.0 out of 5.0 by supertrump 很舒服的入住体验
酒店位置非常好，长江江边，后面就是坐轮渡的地方，酒店所在位置很安静，刚到酒店时候由于我的原因没有提前说明需要加床，前台MM很贴心的升级了房间并且马上安排了加床，酒店也很安静，性价比很高，比较住过的几家假日酒店，苏州 武汉 上海 北京，武汉这一家是目前无论是服务还是设施位置都是在最好的。
07 October 2013
Rated 2.0 out of 5.0 by GZucco Not up to Holoday Inn standard
For my professional activities I do a lot of traveling and always favor IHG hotels, especially Holiday Inn. This hotel in Wuhan, however, was a great disappointment.
First, at check in, I was told I got an "upgrade" to a room on the Executive Club floor. When I got to the room, it was extremely small, air conditioning not working and the wireless signal did not reach the work desk which, by the way, was cramped beside the small bed. When I called the service desk for complaining about the wireless and air conditioning, nobody could speak good enough English for understanding the complaints. I had to bring myself all my luggage back to the check in counter in order to request a new room.
Back there, I was told by the only helpful staff member, Thomas, that only the rooms on the river side are big and all others on the street side are as small as my first room. Then they "downgraded" my room back to the reservation status and gave me a room on on a regular floor but on the river side. This was a very good room, however the air conditioning was also not working. After another long call to people who could not understand English, I got to talk to Thomas back again, who explained to me that the outside air temperature was "only 25C" and the central air conditioner was off. I had to wait for another 1 hour for the air to get a little bit colder in my room...
On the second night of my stay, guess what: the same problem and talks and wait for the air conditioning again....
Good things about the hotel: great view of the river (only if you stay on the river side), really good breakfast with nice espresso.
04 October 2013
Rated 4.0 out of 5.0 by ltoto 老地方
29 September 2013
Rated 4.0 out of 5.0 by chunyuan1 酒店不错
29 September 2013
Rated 5.0 out of 5.0 江景大房
22 September 2013
Rated 4.0 out of 5.0 by TequilaGT 性价比不错，适合商务出行
15 September 2013
Rated 4.0 out of 5.0 by seton 干净整洁，风景很好
13 September 2013
Rated 4.0 out of 5.0 by Moore722 room is small but comfortable
the room is a little small but the condition is ok. the staff and service is very good.
10 September 2013
Rated 4.0 out of 5.0 by KelvinZ A nice hotel but with traffic concern
Visiting Wuhan couple of times but this is the first time to choose this hotel. The reception is very nice and helpful. Welcome drink in Hub bar was also lovely. Food in the bar and breakfast are all fresh and cooked very well. View in the river view room is excellent.
Besides all the good parts of this stay, the traffic to and from this hotel becomes the major concern for our future stay. This is partly due to bad management of Wuhan's traffic system. The city is big and divided by the river. Taxi drivers are reluctant to cross the river while only 1 subway line commute between river sides. Since hotel locates far away from the subway station, the only public transportation to cross the river is by bus or taxi. We found even with help from concierge it's not easy to get a taxi at the hotel's gate. Typical overhead could be as long as half-hour, and finally bus became the only choice although it's slow and crowded. The problem became more serious in the morning of check-out when we have to catch train at 11:15am. We booked taxi from concierge to leave at 10:00am, but unfortunately no taxi was available until 10:30. There were even two free taxi waiting outside of hotel gate, but the drivers shows no interest for the short-distance business but need to cross the river to the railway station. We think hotel should take serious consideration of how to relieve the traffic concern, otherwise we are not convinced to make the same choice next time.
04 September 2013
Rated 5.0 out of 5.0 by albertjdz Great place to stay in Wuhan!
Wonderful, friendly, caring Staff! Great amenities, complete, modern facilities, central location with a great view from the bank of the river and comfortable, room with a super bed, loaded with pillows! Certainly one of the best properties in which I stayed during my 2-week China business trip. I will DEFINITELY return.
Thanks to all of the Holiday Inn-Wuhan Riverside Staff for a relaxing, enjoyable and trouble free stay! "No surprises" is ALWAYS the best experience when traveling!
29 August 2013
Rated 3.0 out of 5.0 老牌酒店
22 August 2013
Rated 5.0 out of 5.0 by Travisnow Good hotel
Good hotel and fast respond. Will visit next time.
19 August 2013
Rated 5.0 out of 5.0 by Mashgiach Great view. Great service.
The service at this hotel was outstanding the room nice and clean. The AC wasn't good. The view from hotel is breathtaking.
12 August 2013