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Rated 4.4 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by Thanks Having had an appalling issue with an awful manager and bad experience with Plymouth Holiday Inn, I was nervous about trying another holiday inn i did not know. The Staff at York holiday inn were helpful, informative and just plain excellent on customer service, thanks for restoring my faith 18 August 2014
Rated 3.0 out of 5.0 by Comfortable stay The hotel was clean and comfortable but some of the areas need attention. The room furniture was very old with a lot of scuff marks. The lifts were very small and just about catered for our luggage. We had the standard internet package (free as a Gold Elite member) but it was very, very slow. If you want faster speed you have to pay extra. 18 August 2014
Rated 4.0 out of 5.0 by Warm We stayed in Yorkshire at the Holiday Inn for a couple of nights whilst visiting the area and taking in the beautiful scenery. The English ladies who dealt with us from Reception were charming, friendly and informative. Our room was light, nice 17 August 2014
Rated 5.0 out of 5.0 by Great weekend Made my stay great and made my in-laws feel very relaxed. The staff where carrying and very helpful even from before my visit will try to visit again soon 17 August 2014
Rated 5.0 out of 5.0 by Genuinely caring staff and comfortable accommodation Hotel was easy to locate. Room, restaurant and bar all felt comfortable. I'll always remember and value the polite, helpful and friendly staff who went out of their way to assist me. 16 August 2014
Rated 5.0 out of 5.0 by friendly staff and great location This is an ideal location to meet up with friends. It has a good restaurant and a great pub opposite if you don't want the bus/taxi into town. We walked in and out of town during our stay. Tadcaster Road is a pleasant stroll and the hotel is perfectly placed to have the hustle and bustle of York on your doorstep but be just out enough to get away from that if you want to. We will definitely be returning again. Staff are very friendly and the rooms comfortable and clean. 15 August 2014
Rated 4.0 out of 5.0 by nice area staff could be a bit more welcoming, and a few more vegetarian dishes on menu. beds comfortable, but cleaning could be improved 12 August 2014
Rated 5.0 out of 5.0 by friendly staff great experience We had a relaxing comfortable stay where staff could not be any more helpful. Hotel was lovely and very comfortable. The one problem we did have was dealt with efficiently and never put a dampner on our stay 12 August 2014
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