Rated 4.3 out of 5 by 554
Rated 4.0 out of 5.0 by common weal york stay
June 27, 2015
Rated 5.0 out of 5.0 by Wessog Comfortable Bed and good service
Staff at reception most welcoming.
Beds comfortable. WiFi not the best I have encountered though.
June 25, 2015
Rated 4.0 out of 5.0 by Wissywise Holiday Inn York
Though one may expect services to be excellent, I personally believe there is no excellent human being on planet earth therefore all I expect from human service is good which I got in Holiday Inn York. I have been there frequently because I have to work away from home sometimes. I highly recommend Holiday Inn York to any one who visits York.
June 22, 2015
Rated 4.0 out of 5.0 by cyn1945 good service
V ery good service clean hotel inside and out.Bathroom a little small but not a problem.Only one downfall evening meal,was was very disappointing waited an hour after ordering ,and the meal was very poor for myself and husband the waitress did say sorry although it was not her fault and offered us a drink,or sweet,or another meal as my husband only had had the chips and I only had the veg which was very good. The chicken was so tough could hardly cut it which is very rare for chicken,went to pay but was told free of charge as we did not eat much,which they did not have to do..Overall would stay again, situated in a good area ,not far from town,good walks,and good bus service .and very good staff.
June 19, 2015
Rated 5.0 out of 5.0 by Nette C A fabulous birthday weekend
I stayed with my two sisters and we shared a family room. We loved every minute of it. It was relaxing, handy for shopping in York, great for the races - we won! - and the staff were really excellent.
June 17, 2015
Rated 3.0 out of 5.0 by hfgm501 Does What It Says on the Tin
Its never going to be the most glamorous stay an furthermore there is zero recognition for Platinum and above members (staff aren't really fussed or seemingly know the benefits of the reward programme or particularly care- no upgrade, even the duty manager seemed confused about why I asked about one, and obviously they don't have a lounge), but then if you are concerned about this you probably would use the Holiday Inn.
Ultimately however its pretty clean, decent bed, decent prices in comparison to other hotels- and the staff are pretty nice. It's a reasonably priced hotel in a nice location in a good city. The staff are generally pretty helpful and the rooms are okay in terms of décor- with a bit of wear and tear but hey ho, I used this for me and colleague to crash rather than facing a long drive on the Friday night and then to see some friends the next evening and as it was out of our own pockets and it was one of the only IHG options in York, we went for it.
I wouldn't go out of my way to recommend, in the same respect I wouldn't discourage people from staying and would have no qualms of staying again if it suited the same purpose.
June 17, 2015
Rated 5.0 out of 5.0 by Big Yen Happy Break
Brilliant staff all round and the best customer service ever.
June 15, 2015
Rated 5.0 out of 5.0 by mouse2809 great location
Fantastic location, we arrived early and the young lad on reception was very welcoming and fortunatley our room was ready. The young man on departure was also very friendly and helpful. Room was very clean and comfortable, only downside was the bathroom was very small. Only had breakfast but good choice and tasty. Great to go walking on the racecourse. Would definitely use the hotel again
June 11, 2015