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Rated 4.4 out of 5 by 305 reviewers.
Rated 5.0 out of 5.0 by Just what we wanted. We chose this hotel because it was near to the racecourse although the main city attractions are easily accessible (in our case by local transport). The room had been cleaned to a high standard, was very comfortable, well equipped and quiet. The staff were at all times really helpful and friendly. The restaurant is available for evening meals (as well as for an excellent breakfast). At first sight the menu appears very limited. However, once seated, a slightly different menu with a more varied choice is available. It is a pity that the evening menu is not provided prior to booking a table as the apparent lack of variety almost deterred us from eating here. Overall we would thoroughly recommend a stay here and definitely intend returning. 26 August 2014
Rated 5.0 out of 5.0 by birthday break love this hotel as it is so big making it feel very spacious.staff in all areas are very attentitive,rooms are big,clean and have very comfy beds.the only thing thing that spoils it is the slow flow of the shower,didn"t dampen our great stay. the food for breakfast and dinner was plentiful and appetising,love the pancake machine.just don"t like the coffee..it is too strong and a bit bland,but again only a minor issue 23 August 2014
Rated 4.0 out of 5.0 by BathroomSpace Given the age of this hotel, the bathrooms are very small compared with current day expectations.. The hotel is better suited to short not longer stays. 22 August 2014
Rated 5.0 out of 5.0 by Great stay in York Ideally placed for a visit to York with its many attractions and facilities, the comfort and service by the Holiday Inn was superb. I have no hesitation in recommending this hotel to anyone in a similar position. 21 August 2014
Rated 5.0 out of 5.0 by Happy choice Last minute decision to have time away from stress at home. many places booked up. pleased we ended up here. It met all our needs. Slight problem over IHG points but very patient, mother of 2 boys Kelly helped and also allowed us to book Harrogate Holiday Inn (wished we'd stayed put) 21 August 2014
Rated 4.0 out of 5.0 by August 2014 Friendly staff and very clean rooms. Beds very comfortable. Breakfast choice good. Food (if not added on booking form) very expensive and drinks the same. We had one small problem in bathroom but that was sorted the same morning. Would stay there again if in the area as there was no need to even use the car - public transport almost opposite hotel. 19 August 2014
Rated 5.0 out of 5.0 by Thanks Having had an appalling issue with an awful manager and bad experience with Plymouth Holiday Inn, I was nervous about trying another holiday inn i did not know. The Staff at York holiday inn were helpful, informative and just plain excellent on customer service, thanks for restoring my faith 18 August 2014
Rated 3.0 out of 5.0 by Comfortable stay The hotel was clean and comfortable but some of the areas need attention. The room furniture was very old with a lot of scuff marks. The lifts were very small and just about catered for our luggage. We had the standard internet package (free as a Gold Elite member) but it was very, very slow. If you want faster speed you have to pay extra. 18 August 2014
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