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Rated 4.3 out of 5 by 496 reviewers.
Rated 4.0 out of 5.0 by we were pleasantly surprised at the high quality of the hotel and furnishings etc. staff very helpful. we stayed near York Racecourse on a Business/Holiday Break. Most enjoyable. Could not be faulted. 16 April 2015
Rated 1.0 out of 5.0 by Schlechtleistung Der Höhepunkt der Schlechtleistungen bestand in der Servierung eines toten Insekts in einem nicht sauberem Wasserglas. Ich werde dieses Hotel nie wieder buchen. 16 April 2015
Rated 3.0 out of 5.0 by Needs renovation Hotel is ideally situated for the town centre and the racecourse. The rooms are the standard HI branding however they are looking very tired and they need renovation and a bit of a spruce up. Housekeeping was hit and miss - they failed to replenish supplies of shower gel etc and when asked to replace it took almost an hour for them to bring them to the room. The staff were not busy as they were standing around chatting and being rude about paying guests, failing to notice my wife standing begin them as they did so. Overall would use it again due to location. 14 April 2015
Rated 4.0 out of 5.0 by Fine Great, friendly staff, slightly tired rooms, but clean and well presented. 14 April 2015
Rated 4.0 out of 5.0 by not the best holiday Inn I have stayed in Very disappointed not value for money far from it. Will probably not stay at this hotel on my next visit to York 14 April 2015
Rated 4.0 out of 5.0 by york holiday inn Nice clean hotel if a little dated,friendly staff but food at diiner only average though breakfast was great..nice comfortable bar and very handy for york with bus stop just outside.I would def stay again. 13 April 2015
Rated 4.0 out of 5.0 by Good, clean and comfortable. Hotel is clean and comfortable and good location for city centre. Stay was made more enjoyable with the attention and welcome received from Lizzie in restaurant. Lizzie was courteous, friendly and gave excellent advice on the local area. Was greeted by Emily on reception and informed of all required details need for a pleasant stay. Would recommend hotel for anyone wishing to visit York as hotel is close enough to city centre but with plenty of FREE parking. Hotel rooms dated but beds and pillows comfortable. 13 April 2015
Rated 2.0 out of 5.0 by A one night business visit to York A dated hotel, too far out from the centre for my liking. The bed and linen was comfortable and clean. The bathroom was very small. Charge for the room is expensive and if they ever consider charging the published rates I would highly recommend you find somewhere else to stay. This hotel need major investment to bring its 1960's appearance up to date. Staff were all very helpful, great customer service and breakfast. 13 April 2015
  • 2015-04-17T11:42:52.353-05:00
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