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Rated 3.5 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Brilliant Hotel Great Staff Stayed here for many weeks great hotel. Lots of facilities, good food and gym. Staff are more than helpful. Thanks 14 November 2014
Rated 2.0 out of 5.0 by Worst HI ever I have a general and fair expectation to Holiday Inn(s) of IHG properties, saying the hospitable staff, a comfortable bed, a quiet room. Whenever I travel around the Asia, such as Taipei, Singapore, Beijing, Tianjin, Shenzhen, Sapporo, the HIs there meet my expectation perfectly. However, the experience in HI Zhuhai astonished me for the following aspects. Breakfast Cafe: The staff there only concerned with your room number and never guided you to the table, let alone serving a coffee or tea. I guess that the only thing in their mind is to supervise those guests to ensure everyone have bought their breakfast. This is not acceptable in HI level or above all over the world. Reception: When I demanded a free upgrade to the suite(where I was upgraded to suite in Shenzhen and Singapore by booking the same room class for the previous days), the receptionist refused by the reason that there is no suites available upon my checking in. I argued with him by presenting the available information on IHG App, then I was requested to pay for the price difference between the superior and deluxe to be entitled the upgrade to the suite even though as a platinum membership. Room: Even it was still hot in Zhuhai at the early October, the air-conditioning system seemed do not work, although I set the temperature to be the lowest, the room temperature was still to high that I couldn't sleep well. The only thing that I could complement is the concierge, who was able to cat me the taxi every morning in the peak hour. 30 October 2014
Rated 4.0 out of 5.0 by 浪漫之都,絕妙體驗 就如同holiday inn旗下各酒店集團一貫的高品質設施,無論服務人員的態度素質,客房的整潔衛生,餐飲的精緻美味,在在都維持令人當相滿意的水準,令人有入住的美好體驗。 28 October 2014
Rated 5.0 out of 5.0 by Optimal choice For international visitors, my point of view is that Holiday Inn is an optimal choice in Zhuhai : the staff speaks english fluently and the breakfast offers a combination of choices of high quality. Rooms offer a lot of space and comfort, particular in case of hot or cold weather. 26 October 2014
Rated 5.0 out of 5.0 by Always great service As always, this hotel has gave me the comfortable time. I can relax well & sleep very well. Really really appreciate for hotel's kindly service mind. I'm looking for staying this hotel in next time again. 22 October 2014
Rated 2.0 out of 5.0 by 員工不太親切 入住率不高,白金會員也沒有 upgrade, 第一次安排的房間廁所超臭,換了另一間,稍為可接受,整體感覺非常一般。 18 October 2014
Rated 4.0 out of 5.0 by Cleanliness The room is clean and tidy and make us feel comfortable. The Cleanliness should be classified as excllent. Only the location is a bit not convenience to find taxi. 13 October 2014
Rated 4.0 out of 5.0 by Better than expection I've ever heard that the service of this hotel is not quite good so have some concern about this booking. But after 2 days' stay, my mind is changed and feel better than expection. 09 October 2014
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