Rated 3.8 out of 5 by 61
Rated 5.0 out of 5.0 by Broxybear Home
Another lovely weekend stay. Lovely to see and speak to the staff many of whom we know fairly well over the years we have stayed in the Holiday Inn. No problems and excellent food and accommodation. Claire is first class. Scott, Kimberely and Amanda are professional and always have time to say hello, nice to see you back etc. As does Matte. Hopefully we will be back as soon as we can after we have returned from Canada. Our best wishes to Claire on forthcoming events.
February 27, 2014
Rated 3.0 out of 5.0 by Ileach2360 Suite
The TV reception was awful! Complained and was told they were aware of this and it was on the "to do" list. They are expecting a total refit and this will be fixed when this happens, when, no time scale given?
Only one Bath robe provided, a second was requested which did not appear.
The curtain fell off the rails and Housekeeping failed to fix it by the end of the day.
So you pay extra for the suite and get a lesser service.
Something not quite right!
February 13, 2014
Rated 3.0 out of 5.0 by rondo59 Roll together bed no sleep
clean & tidy mattress needs replaced , bathroom well past its best but functioned . Reception sounded surprised when informed ?
December 22, 2013
Rated 2.0 out of 5.0 by empaz2006 room was nice
Receptionist didnt have a clue what she was doing let alone what kind of room she put us in!
December 10, 2013
Rated 5.0 out of 5.0 by Kazzy61 Lovely staff
There has been a marked improvement at this hotel.
We did not rate the restaurant or its staff very highly last time we stayed here. This time the staff were attentive and very quick to correct a mistake with our order, and the food was lovely unlike our previous stay.
The breakfast was very good and everything was put out despite there being so few people staying at the hotel compared to usual.
The reception staff at check in and out were very friendly and cheerful.
I would recommend requesting a room away from the lifts when the hotel is busy because other people can be quite noisy at two in the morning as can the voice telling you which floor you are on.
We can recommend the hotels proximity to Aberdeen town centre although on a busy Saturday it can take a while to actually get there.
We thoroughly enjoyed our stay and we will be back in spring. Thank you.
November 28, 2013
Rated 5.0 out of 5.0 by anne7653 Excellent value for money
had a great stay at the hotel. 1st class breakfast. Room very comfortable with kettle and tea/coffee. Great value for money we will certainly go back.
November 15, 2013
Rated 2.0 out of 5.0 by Markf51 Bad experience
After arriving we were told we had a new room, which had no heating working just a little fan heater, all electric in our room went out for about 15-20 mins no explanation was offered, we went for a meal in the hotel restaurant the food was disgusting, we felt it was something someone had sent back and we had reheated, even going for breakfast we were asked our room number then find ourselves a table, we noticed everybody else was greeted with a good morning follow us to a table, again the food wasn't very nice, we would think twice about staying in a holiday inn again.
Very disappointing visit to Scotland.
November 14, 2013
Rated 1.0 out of 5.0 by Mille the room stank
I don't normaly give a bad review but when we opened the room door.. no.417.. the smell hit us square in the face, no idea what the smell was, but fair to say it was rancid (the corridors had plenty air fresheners in them), no point complaining at the time as we knew the hotel was stuffed full' as there was a gig on in the AECC. Put up with it and told reception in the morning. Just wont book there again. Sorry Holiday Inn, but we can't have been the only guests to have notice this!!
November 13, 2013