Rated 3.9 out of 5 by 92
Rated 5.0 out of 5.0 by Bernie89 Excellent Hotel
My husband, daughter and myself had a very pleasant 2 night stay at the hotel. All staff were very friendly and helpful. Both the bedroom and bathroom were excellent. The bar food was very good and was served quite late. The only thing which could be improved on is the cooked breakfast - bacon and sausages were cold and dried up.
August 25, 2014
Rated 3.0 out of 5.0 by Broxybear Attention of Manager
My wife and I stay on a regular basis, however last weekend we stayed with friends and were not happy with a number of things. We are not prone to complain and normally are easy going so please accept that this is not normally us. Perhaps the best option would be for Carlos to get in touch with us by e-mail to discuss this privately.
August 19, 2014
Rated 4.0 out of 5.0 by SteveJW Comfortable bed and service in bar and resteraunt good
My stay was relaxing and I was made to feel welcome by the staff, the breakfast was served hot and fresh
August 18, 2014
Rated 4.0 out of 5.0 by Happy oz Good stay - no worries
Able to relax & stay in when wanting to catch up on busy schedule
August 14, 2014
Rated 5.0 out of 5.0 by Val09 aberdeen trip
Great hotel easy access with plenty of free parking.
Clean and quiet room with comfortable bed and pillows.
Very friendly and helpful staff. Would stay here every time I visit Aberdeen.
August 12, 2014
Rated 5.0 out of 5.0 by romag Excellent Value
We continue to enjoy stays at this hotel which offers excellent value. Also, the proximity of the hotel to Aberdeen sea front is a big bonus.
Breakfast was very good and the staff very attentive. The hot food dishes were replenished frequently and the other food trays/baskets were regularly freshened up.
The bedroom was well appointed although the two disappointments relate to the very soft mattress and the lack of aircon (a cooling blower is however provided in the room).
Reception staff were very helpful in finding a quiet room for us (away from the road noise) and were as confused as we were that our room key cards repeatedly refused to open our bedroom door! On two occasions, management staff brought new key cards to the room and still had problems getting them to work!
Despite these little niggles, we hope to return!
August 3, 2014
Rated 2.0 out of 5.0 by Eniyansoro Front office staff
The front office seems under pressure or unfriendly .
Other members of staff are courteous and friendly.
Room too hot.
July 30, 2014
Rated 4.0 out of 5.0 by Gixerken Decent 4 night Stay
Good clean hotel with decent staff, I only ate breakfast in the hotel so cant comment on evening dinner meals
Breakfast was ok with a good choice of food. Breakfast staff where switched on and brought coffee on a regular basis
They have no gym
July 30, 2014
Rated 4.0 out of 5.0 by Dani1982 nice hotel
Hotel and staff aregood. As we were travelling as tourists, we took the Bus to downtown, which went smoothy, but the way back, we had to wait a while for a Bus to bring us back to the exebition Center, even if it was Not late at all.
July 24, 2014
Rated 5.0 out of 5.0 by Gill2007 Great stay
Good stay even with the golf open on and people being a little drunk in the bar, I still had a good night sleep.
Good food and great service.
July 15, 2014
Rated 1.0 out of 5.0 by MES1 deciptful check out process
My bill was presented in pounds but they charged me, with a hefty charge favorable to the hotel, in US dollars. and they changed currency without asking me my preference. I ended up paying over $50 extra, which I did not realize until I got back to the states. I am wiser now, but I will never stay at a holiday inn again if I can avoid it.
July 15, 2014
Rated 3.0 out of 5.0 by Alibob2014 Adequate stay
An adequate hotel if you are using the conference center, the location for this is perfect, and if you are just using the hotel to sleep and have breakfast then all is well.
The rooms are comfortable enough, although the bathrooms need updating.
Avoid booking a table for dinner in the hotel restaurant, the food is over priced for the quality, use the well known burger chain over the road if you want food without travelling too far.
If you are going to arrive late then it is aparently your responsibility to contact the hotel and inform them of this (make sure you obey all relevant traffic laws relating to the use of a mobile phone whilst driving though!), they will not give you a courtesy call to check that you will be arriving even if you have already paid in full in advance.
Overall, its no luxury boutique hotel, but it serves its purpose adequately, just avoid dinner in the restaurant, breakfast is good though.
June 26, 2014
Rated 1.0 out of 5.0 by SMJ 60 Staff good, bedrooms very dated
I stayed here recently and was very disappointed with the quality of the bedrooms. It represented very poor value for money. The staff however were nice and helpful.
June 23, 2014
Rated 3.0 out of 5.0 by FrankB62 Pleasant hotel but room too hot
Pleasant hotel with easy access to Aberdeen but our room was extremely warm and stuffy despite the outside temperature only being 14 degrees.
June 19, 2014
Rated 5.0 out of 5.0 by EM1130 Lovely staff
I am often in Aberdeen and always stay here! Staff make the hotel great!
June 10, 2014
Rated 5.0 out of 5.0 by Kate12345 Comfortable bed, I love wifi and TV
- Clean room and comfortable bed
- Wlireless internet is provided for all guests
- So mny channels for TV
June 3, 2014
Rated 4.0 out of 5.0 by April 13 Very friendly and efficient staff. Scott on front desk excellent.
Room very clean and comfortable, however was on ground floor and window looked out on to pathway so no privacy. This room would benefit from voile curtains or blinds as I don't want to close curtains during the day.
Staff were extremely polite and friendly with all customers. Saw a very difficult customer being managed very well by young staff member.
Breakfast was a let down, buffet not kept filled and food was over salted by chef. A very busy weekend - should have had more chefs on at breakfast as most people staying were attending conference.
Dinner was good value and very tasty. Good menu choices.
April 15, 2014
Rated 5.0 out of 5.0 by Kazzy61 Great staff!
Once again a lovely stay at this hotel. We have stayed at this hotel several times and always enjoyed it.
The rooms are always clean and comfortable.
The staff are always welcoming, polite and friendly.
We have complained about the dining room staff before or rather lack of them but I'm pleased to say I have no complaints this time.
All staff in dining room were pleasant but I would like to mention Kevin in particular who was very friendly and helpful.
Look forward to returning in the summer.
April 7, 2014
Rated 5.0 out of 5.0 by teesdale61 Welcoming, helpful staff, excellent weekend break, comfortable hotel
Welcoming staff , modern bar area, good service in restaurant at breakfast
Excellent choice of food at self service buffet including healthy choices
Good menu for evening meal and helpful staff
Bedrooms clean, good choice of pillows
Wonderful supply of hot water for bath!
Excellent location because can use park and ride bus even if you have no car and get into Aberdeen on public transport
Other local buses pass hotel door, 10 minute ride into city
April 4, 2014
Rated 5.0 out of 5.0 by Brodie67 Great hotel
I have stayed at this hotel many times and always have a good nights sleep. All the staff are very caring.
April 3, 2014
Rated 4.0 out of 5.0 by Ian123456 Room
My stay was very good but the room was not always cleaned as needed, 2 days coffee cups were not cleaned or replaced and also shampoo used in the room was not replaced twice along with old ones not being removed. I know this is not a big deal but little things add up. Mostly a very nice stay though
March 24, 2014
Rated 5.0 out of 5.0 by rocky99 Excellent stay, easy to get to by public transport..
Stayed here for a concert at AECC, bus no. 40 or x40 from Union Street drops you off at hotel for £2.50, taxi would cost around £15.. Hotel was great, room was a great size, clean, beds very comfortable with a choice of pillows, toiletries supplied also hairdryer and trouser press, tea coffee etc.. Breakfast was one of the best i have had, choice of everything you could possibly want for breakfast.. I will stay here again next time I go to AECC for a concert. As I don't drive I would not use this hotel if just visiting Aberdeen centre for a weekend as too far out...
March 20, 2014
Rated 4.0 out of 5.0 by Mr Walker Lovely stay in Aberdeen
I don't often write reviews but felt I had to acknowledge the friendliness of the hotel staff at reception and the restaurant.
The food was also very good at both dinner and breakfast, would definitely stay here again.
March 1, 2014
Rated 5.0 out of 5.0 by Broxybear Home
Another lovely weekend stay. Lovely to see and speak to the staff many of whom we know fairly well over the years we have stayed in the Holiday Inn. No problems and excellent food and accommodation. Claire is first class. Scott, Kimberely and Amanda are professional and always have time to say hello, nice to see you back etc. As does Matte. Hopefully we will be back as soon as we can after we have returned from Canada. Our best wishes to Claire on forthcoming events.
February 27, 2014
Rated 3.0 out of 5.0 by Ileach2360 Suite
The TV reception was awful! Complained and was told they were aware of this and it was on the "to do" list. They are expecting a total refit and this will be fixed when this happens, when, no time scale given?
Only one Bath robe provided, a second was requested which did not appear.
The curtain fell off the rails and Housekeeping failed to fix it by the end of the day.
So you pay extra for the suite and get a lesser service.
Something not quite right!
February 13, 2014
Rated 3.0 out of 5.0 by rondo59 Roll together bed no sleep
clean & tidy mattress needs replaced , bathroom well past its best but functioned . Reception sounded surprised when informed ?
December 22, 2013
Rated 2.0 out of 5.0 by empaz2006 room was nice
Receptionist didnt have a clue what she was doing let alone what kind of room she put us in!
December 10, 2013
Rated 5.0 out of 5.0 by Kazzy61 Lovely staff
There has been a marked improvement at this hotel.
We did not rate the restaurant or its staff very highly last time we stayed here. This time the staff were attentive and very quick to correct a mistake with our order, and the food was lovely unlike our previous stay.
The breakfast was very good and everything was put out despite there being so few people staying at the hotel compared to usual.
The reception staff at check in and out were very friendly and cheerful.
I would recommend requesting a room away from the lifts when the hotel is busy because other people can be quite noisy at two in the morning as can the voice telling you which floor you are on.
We can recommend the hotels proximity to Aberdeen town centre although on a busy Saturday it can take a while to actually get there.
We thoroughly enjoyed our stay and we will be back in spring. Thank you.
November 28, 2013
Rated 5.0 out of 5.0 by anne7653 Excellent value for money
had a great stay at the hotel. 1st class breakfast. Room very comfortable with kettle and tea/coffee. Great value for money we will certainly go back.
November 15, 2013
Rated 2.0 out of 5.0 by Markf51 Bad experience
After arriving we were told we had a new room, which had no heating working just a little fan heater, all electric in our room went out for about 15-20 mins no explanation was offered, we went for a meal in the hotel restaurant the food was disgusting, we felt it was something someone had sent back and we had reheated, even going for breakfast we were asked our room number then find ourselves a table, we noticed everybody else was greeted with a good morning follow us to a table, again the food wasn't very nice, we would think twice about staying in a holiday inn again.
Very disappointing visit to Scotland.
November 14, 2013