Rated 4.6 out of 5 by 22
Rated 5.0 out of 5.0 by Charlie909 Perfect stay
Well designed and comfortable room that was well maintained and spotlessly clean. Perfect peace and quiet despite this being a busy hotel. The carvery on the Sunday afternoon was superb and great value, served by friendly and attentive staff. Top marks all round!
October 2, 2013
Rated 5.0 out of 5.0 by Lulu74 Good hotel, returning customer.
Have stayed here on 3 previous occasions and again it didn't disappoint this time. Diane our server in the restaurant was fab, she was a hoot. Food was lovely in the evening and the breakfast was great too. Nice staff on the whole too.
September 12, 2013
Rated 5.0 out of 5.0 by Liz33 Memorable wedding experience
Had our daughters wedding reception at your hotel on the 24th August and stayed 2 nights.
Reception staff were so pleasant and chatty.
Ebony was very helpful in the wedding arrangements.
Neil, was a gem, he was very patient with last minute changes and guided us through the whole reception.
The duty manager and all of the waiting staff were very professional giving us a seamless service.
The food was absolutely fantastic. We could not fault it.
Our rooms were perfect, clean, comfortable with everything we could need. Credit to the housekeeping staff.
All in all the perfect experience for us and all the guests.
Well deserving of all your awards.
September 3, 2013
Rated 5.0 out of 5.0 by Mackay1 mrs mackay
Very clean, comfortable, friendly staff.
Breakfast - good selection.
August 24, 2013
Rated 4.0 out of 5.0 by Hill3 Excellent service
Stayed at the hotel for the weekend to attend a wedding. I had to write a review to let everyone know that the staff at this hotel are superb. The wedding reception was excellent , reception hall was lovely, food was great and service excellent.
August 16, 2013
Rated 4.0 out of 5.0 Pleasant experience
We really enjoyed our stay in August 2013 : friendly staff, good rest, great dinner and breakfast !
August 16, 2013
Rated 5.0 out of 5.0 by LoobyLou Lovely hotel
This was a lovely hotel to stay in. it was very clean and well presented.
The bed was comfortable, the shower was good and they were dog friendly too.
We found the staff polite and smartly dressed.
I would definitely stay there again and would recommend it to others.
August 13, 2013
Rated 4.0 out of 5.0 by 13CJ A good hotel let down by variable service in the Italian Restaurant
Having stayed at the hotel each weeks for the last 8 months I am generally happy with the hotel.
There is an on-going issue with the Italian restaurant however. Why do we get such a different level of service when eating there? Last evening, 7th August, we again suffered indifferent service yet again with the same restaurant manager. He also effects the staff at the time and they react differently when working under somebody else.
The bar / restaurant service is always friendly and consistent so I can only assume that this is a reflection on the manager or is it that he is supposed to be a bit more aloof with the clientel.
Either way it is putting off our whole team from eating in there.
I hope that this helps and things will change.
August 7, 2013