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Rated 4.7 out of 5 by 148 reviewers.
Rated 5.0 out of 5.0 Superb Service My one day stay was so amazing , check in was so quick done by Nalee and Tenzing at the reception and also they are so polite and very welcoming , free welcome drinks provided which is really awesome , rooms are so spacious clean and good smell even i stayed in a smoking room it doesn't smells of smoke. Vandyn and Marko of 31st bar was friendly and very helpful & quick , and lastly - brenda of reception is so polite and quick doing my check out. Overall experienced - Great place to stay it feels like home.. July 9, 2014
Rated 5.0 out of 5.0 by Great Hosipitality Assistance and Hospitality provided by Gopal and Jeswin was awesome July 4, 2014
Rated 5.0 out of 5.0 by Comfortable Extended Check out This stay was for one day and due to the fact that my flight out of Abu Dhabi was scheduled for 2AM the next morning, I asked and was granted the ability to stay in my room unitl 11:00PM. What a great way to stay refreshed before flying 24 plus hours back to the USA! July 3, 2014
Rated 5.0 out of 5.0 by Excellent stay Excellent stay in Abu Dhabi with holiday inn. recommended for business travelers who is looking for budgeted stay. July 2, 2014
Rated 5.0 out of 5.0 by End of June I returned after just two weeks, This time Kace managed and also greeted me at the door. This is an awesome staff Phillip, you should be proud. Thank you for maintaining such a family environment in a large hotel, not an easy task. Thanks all, the stay was awesome as usual... Steve July 2, 2014
Rated 5.0 out of 5.0 by Middle June Stay Brenda booked and greeted me on this stay. What an awesome team here. Great staff, great people. The front desk and spa personnel are first rate. Thanks for making me feel at home! July 2, 2014
Rated 5.0 out of 5.0 by Happy Stay leisure and comfort Overall experience was very good, very courteous concierge staff were placed. People I remember were Mr.Gopal, Mr.Janardhanan, Mr.Jeswin and House keeping staff who cleaned and kept my room neat and tidy. July 1, 2014
Rated 5.0 out of 5.0 by Great Customer Service and Awesome Room Accommodations When in Abu Dhabi look for this hotel, you will not regret it! Awesome Customer Service, excellent food, rooms are large and relaxing, services are excellent. You will have many amenities close to the hotel: Moushref Mall, Carrefour, Co-Op, small eateries, Grand Mosque, etc. June 28, 2014
Rated 5.0 out of 5.0 by Excellent Stay at Holiday Inn Pleasant stay on a quiet location. Excellent facilities. June 25, 2014
Rated 5.0 out of 5.0 by Real Comfort This is place where you enjoy "elegant simplicity". Well designed with slick, comfortable and convenient facilities, still you see the fine taste and elegance in the choices. Also very friendly staff that makes you feel at home. June 25, 2014
Rated 5.0 out of 5.0 by Excellent stay This was my second stay at Holiday Inn Abu Dhabi and recommend this hotel. Excellent staff, particularly the concierge staff (Jana and Siar) in helping me get to where I needed to go quickly. Good variety of restaurants and lounges, and clean fitness center. Wish the gym was a bit bigger, but it was modern and everything worked. June 24, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service Will definitely stay in this hotel next time and I hope that I will be granted an upgrade in my next stay June 22, 2014
Rated 5.0 out of 5.0 by Abu Dhabi Holiday Inn I stayed in Abu Dhabi Holiday in while on business trip recently. Even though Holiday in is bit far (about 30 AED in taxi) from city it was very near to by business location. Very good rooms and real value for money you spend. Staff were very welcoming and always went out off the way to make your stay enjoyable. Have to give full marks to the staff. Swimming pool is disappointment since it is only about 5X10 m small thing. June 17, 2014
Rated 5.0 out of 5.0 by Great stay One of my best experiences, everything was perfect. Special mention for the warm service at every step. June 17, 2014
Rated 5.0 out of 5.0 by Excellent Stay at Holiday Inn Great stay at holiday inn, with relax atmosphere. Great hospitality by helpful staff. June 15, 2014
Rated 4.0 out of 5.0 by Stay at Abu dhabi Holiday Inn Very comfortable and clean room, food was very good too. Conveniently located. But music and road traffic noise could be heard from the room on 8th floor June 8, 2014
Rated 5.0 out of 5.0 by Keep on coming back One more visit to Abu Dhabi and one more time staying at Holiday Inn. And what shall i say, once more a great experience! Thanks guys at front desk, thanks Brenda for a warm and personal welcome, for quickly giving me a great room again and being there to make my stay perfect! See you again soon, hopefully for a longer stay next time! June 6, 2014
Rated 5.0 out of 5.0 by Staff and their service As I said in the beginning, I have had a very good experience at this hotel. This is the 2nd time I am staying at this hotel. Both visits were comfortable, clean rooms with adequate linen (fresh and clean) and the front desk staff, the staff at the restaurant where I used to have my daily breakfast and the concierge staff were all very friendly, courteous and helpful. A young tall Oriental lady in the restaurant in black suit (sorry, I have forgotten her name!) and Janardhan (Jana) in the concierge section were particularly very efficient. If a good offer comes my way, I do not mind considering staying at Holiday Inn, Singapore where I would be going next. June 2, 2014
Rated 5.0 out of 5.0 by Very comfrotable and friendly hotel This is a very comfortable and friendly hotel to stay at in Abu Dhabi. The restaurant staff are particularly friendly as are the conference room staff. The concierge were particularly helpful on arrival and booking an excursion. the internet connection is reasonably good, but you need to be aware it drops out at regular intervals, so if you're waiting for an important e-mail, you need to check your connection constantly. The staff will really make the effort to help and sort out any problems and will deliver for you. June 1, 2014
Rated 4.0 out of 5.0 by General I've been staying at Holiday Inn Abu Dhabi since soon after it first opened its doors. The location is perfect for me as I usually rent a car at Dubai airport and drive. Since I have stayed there so many times, I would expect all my information to be on record. Unfortunately this often doesnt seem to happen somehow. Rooms are a like a "fitted" bedroom if you know what I mean. (small) ..certainly not conducive to relaxing in the room ...except when I have been lucky enough to get a corner room ( such as 513) where at least you can spread yourself a bit. This apart, rooms are always kept spcick and span as one would expect from an upper class hotel. Breakfast is adequate though somewhat repetitive ...but I guess that depends on your guest mix. You may want to consider adding freshly made Dosai and hoppers to your live cooking station.....should be easy enough. All staff that I have come across are excellent and extremely pleasant and helpful . This is a very positive sign and and makes you feel welcome. There are quite a few staff who can be particularly commended - one of them is Ms Tenzing at the reception. May 25, 2014
Rated 5.0 out of 5.0 by Great hospitality & great staff The staff in this hotel made us feel like we are at home. Great hospitality from great staff. Very clean hotel. Still like new. Prime location. I can truly say that the following slogan applies to how e felt during our stay at this hotel: "Home away from Home" May 25, 2014
Rated 5.0 out of 5.0 by Excellent again I have had a few long-stays so far and in this hotel it really feels like being home. All staff is very friendly which starts in the morning by being welcomed in the Silk Route for breakfast. A smile (Mary) just makes your day start better. Lemon Tree is excellent outlet for either lunch or dinner. I only have good experiences in Lemon Tree with their very friendly staff (Michelle, Dave, Madelyn, Antonio...), excellent food and excellent wine. In the evening it's also nice to sit outside in the Hubbly Bubbly and enjoy some food and drinks. Frontdesk and concierge always are very helpful and always show with a smile... May 19, 2014
Rated 5.0 out of 5.0 I feel it's my home i use to stay every weekend to enjoy my weekend days. I want to thank Khaled from reception team Good treatment for me. May 18, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service The overall stay at Holiday Inn was excellent. My daughter and I were really comfortable. The food and beverage provided to us during breakfast was delicious. Mr Akram who works at the lobby was helpful and a pleasant human being. The receptionists were also kind. May 14, 2014
Rated 5.0 out of 5.0 by Great hospitality Hi, My stay at Holiday Inn, AD was very pleasent. I really enjoyed sushis for breakfast at the Silk Route Cafe. The concierge staff was very kind and helpful. Akram and Siar were always there whenever I needed any help. Thank you for such a wonderful stay. May 14, 2014
Rated 4.0 out of 5.0 by Good Staff Hi, The staff at Holiday-inn took good care of me. I never had to wait for any thing. It is worth mentioning the names like Kacy at the reception, Gopal at the travel desk & the lady at silk Route (I am sorry I don't recollect the name of the lady) The stay was wonderful Thank you all... May 12, 2014
Rated 5.0 out of 5.0 by Great Service Again, we are satistied with the quality of service from the meet and greet until we checked out. Everyone was very corteous and kind enough to cater to all our needs. Then only small drawback that i have to say was when i went out and came back around 2:30am, there were no valet so i had to park the car myself. Also during the day, after i came back to my room from breakfast around 10:30am, room service started knocking in the middle of my nap and didn't stop until i opened the door..He had to ask if i have touched anything from the minibar. Also, Overall it was the ultimate service experience and great hospitality from the front desk and the valets. We'll definitely return to this hotel and will recommend to friend. May 7, 2014
Rated 4.0 out of 5.0 by Abu Dhabi Nights Not a 10 but getting there! Pizza at the Lemon Tree is better than Domino's or Pizza Hut. April 28, 2014
Rated 4.0 out of 5.0 by Abu Dhabi Nights One great place to stay when in Abu Dhabi. But do not stay in the room that is directly below the 31st Bar unless your a nite owl. Speaking of 31st Bar, it needs to be refreshed. Even without people smoking, the smell of cigarettes lingers. April 28, 2014
Rated 4.0 out of 5.0 by Very nice hotel Very clean. I just wish that they had a movie channel. Nothing to watch on tv. April 16, 2014
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