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Rated 4.6 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Hubbly Bubbly Fantastic Hubbly Bubbly outdoor bar/lounge: very friendly staff & very good food February 3, 2014
Rated 5.0 out of 5.0 by Fantastic staff and service The best Holiday Inn we have stayed so far. Amazing staff..really helpful and cheerful. A lady named Marissa made sure our stay was problem free. February 3, 2014
Rated 5.0 out of 5.0 by Wonderful accomodation and service We stayed 5 nights in the Abu Dhabi Holiday Inn. It was a great experience. We had a two bedroom suite that was very comfortable and well equipped. The service by all the staff was outstanding. The front desk was great. Any time we called to ask for something it was taken care of immediately. Room service was great, the laundry service was great as well. The bellmen and concierge were extremely helpful and always went out of their way to be of service. A very special thanks to Ahram and Jana. They made us feel very special. January 29, 2014
Rated 5.0 out of 5.0 Excellent journey THE HOTEL STAFF AND ITS SERVICES ARE EXCELLENT; STAYING IN THIS HOTEL IS CONFORTABLE. THE FRONT DESK OFFICERS AND STAFF ARE VERY MUCH WELCOMING AND ALWAYS AVAILABLE. THE CONCIEGE DESK STAFF ARE VERY POSITIVE AND ALWAYS HELPFUL. I WANT TO HIGHLY COMMAND Ms KACE ( front desk ), AND ALSO Mr. GOPAL( concierge desk). January 28, 2014
Rated 4.0 out of 5.0 by Abu Dhabi Nights As always, the staff at this Holiday Inn are attentive. The breakfast buffet could use some help in the selection department. January 24, 2014
Rated 5.0 out of 5.0 by Wonderful hotel We stayed at the Holiday Inn, Abu Dhabi in January 2014. We were on a tour and booked into this hotel. First, everyone spoke English, and the staff were absolutely fabulous. The front desk personnel couldn't do enough for us. They helped arrange transportation to Masdar City and then arranged for the cab to return to pick us up. The rooms were spacious, the food at their Lemon Tree restaurant was excellent, and the heated pool was so relaxing. We can't say enough good things about this hotel, and highly recommend it. January 23, 2014
Rated 5.0 out of 5.0 by Very friendly staff and great service This Holiday Inn was the best Holiday Inn I ever used. It delivered 5 start service and I will always stay in it when I get back to Abu Dhabi. Every day I got a wonderful fruit basket that was refreshing and had exactly what I needed. Thank you Jennica for taking care of that with your sweet smile. Also, their reception staff were awesome from the moment I checked in until the moment I departured. Special thanks to Khalid who was always ready to help. I do not want to forget the concierge staff who always greeted me with a big smile and were happy to help. Thank you all for making my 18 night stay a nice experience. Have a wonderful 2014. January 7, 2014
Rated 5.0 out of 5.0 by Great service This hotel has a wonderful staff that is always courteous and helpful. The hotel also features a number of resuraunts and amenities that make your stay very enjoyable. I highly recommend this property. January 6, 2014
Rated 5.0 out of 5.0 by Best place to unwind What a place to unwind. Cool place with coolest of staff ever smiling with ever ready to help. Right from front office staff to the bell boys, went out of the way to make our stay comfortable. Would anytime recommend and also would like to go back and stay. Value for money. Thanks Holiday inn. Sunder January 3, 2014
Rated 5.0 out of 5.0 Excellent Customer Service Great exemplary services by Brenda, Krystal, Jeswin and unbelievably great awesome service by Gopal & Akram Thanks for making this so memorable Will always recommend and try and stay in IHG properties January 3, 2014
Rated 5.0 out of 5.0 by Home abroad Again had an excellent stay, thank you staff for always your wonderful service! January 3, 2014
Rated 5.0 out of 5.0 by Awesome Hotel The staff was wonderful...professional, friendly and very helpful.. The room was spacious, clean and well furnished. I had no trouble at all with any issues or getting a good nights sleep. The breakfast was served buffet style and had plenty of variety and, even omelettes, made to order. I have no problem recommending this hotel and, when I return to Abu Dhai, I fully intend to stay here again January 2, 2014
Rated 4.0 out of 5.0 by Quick roomservice Good hotel and Great central location to city centre and airport January 1, 2014
Rated 5.0 out of 5.0 by Amasing stay with resonable rate Me and my crew used Holiday Inn hotel for our business stay in Abu Dhabi on December 25th, 2013. Full comfort in very clean and comfortable rooms, wide choice off food on breakfast buffet, all of it for more than reasonable price. December 29, 2013
Rated 5.0 out of 5.0 by Fantastic It was really fantastic stadyed at hotel. The welcome song is quite unique and good idea for guest. The room is very clean and comfortable for me. Further to this, I am very happy with hotel staff that Kelly is very kind and frednly explain to me, she is one of excellent staff when I met in IHG brand hotel. Thanks! December 20, 2013
Rated 5.0 out of 5.0 by Excellent I was surprised by the hotel level. I can tell that it deserves more than 4 starts. The room I stayed in was clean and spacious. I'd recommend it if you traveling there on business. December 17, 2013
Rated 5.0 out of 5.0 by Customercare The staff were very proffessiona, polite and very helpful. Allof them made me feel a welcome guest particulary because there was always a smile on their face , a thank you and an offer for help. You have great poeple working there December 8, 2013
Rated 5.0 out of 5.0 by Friendliest and most welcoming staff Whether you stay one or more nights, the staff at the Abu Dhabi Holiday Inn make you feel special. Any problems are sorted as a priority and resolved very quickly. Kace, Brenda, Kelly on Reception and Marco, Irma in the 31st Bar make every day a pleasant day with their warm and welcoming personalities. Housekeeping constantly provide a thorough yet discreet service maintain an extremely comfortable stay with little disturbance if any. I highly recommend a stay as you will not be disappointed with professionalism display by the staff under the conscientious manager Philip. Thank you very much. December 2, 2013
Rated 4.0 out of 5.0 by al shamsi it is really agood hotel and good service I like it. November 27, 2013
Rated 5.0 out of 5.0 by Zero points from IHG!!!! Why did not I get any points from my stay, it shows zero points! November 26, 2013
Rated 5.0 out of 5.0 by Fantastic hotel and great service We stayed at this fantastic hotel for five nights during the Abu Dhabi grand prix. On arrival we were immediately greeted by numerous members off staff who could not do enough for you. We were taken to our room which was absolutely fantastic (such a shame that the Holiday inn within the UK do not attain these standards). We were out all day and most of the evenings so did not get to try the food. Will be back next year - many thanks November 22, 2013
Rated 4.0 out of 5.0 by AS ALWAYS GREAT STAY GREAT PLACE TO STAY, STAFF ALWAYS TAKE GOOD CARE OF YOUR NEEDS. FOOD IS GOOD NOTHING SPECIAL BUT GOOD. LOCATION IS THE ONLY DOWN FALL AS IT IS A BIT OF A RIDE TO ANYWHERE YOU MAY WANT TO GO TO. November 20, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Very friendly Hotel desk receptionist staff, fast check-in and check-out and very comfortable bed. This hotel is highly recommend. November 19, 2013
Rated 5.0 out of 5.0 by lovely hotel and poilte courteous service I really enjoyed my stay with you. Definitely the best of the 40+Holiday Inns worldwide I have ever stayed in. I would like to come back with my family if you can do me a good deal (e.g. two rooms for the price of one) November 12, 2013
Rated 5.0 out of 5.0 by Convenenient and easy stay Stayed at Holiday Inn during recent Abu Dhabi kids rugby weekend. Very convenient location to stadium. Relaxed and easy check in and entry to two rooms with connecting doors. Poolside was crowded - mostly with rugby families and few more chairs & tables would have been good. Evening meal and dining area very easy and pleasant for all families. Breakfast spread and checkout well handled. Very enjoyable and easy experience. Would recommend to others. November 6, 2013
Rated 1.0 out of 5.0 by Good Hotel ( Reception needs training ) Hotel was good. Unfortunately, reception desk needs training. Checkout from hotel took 45min. Lots of mistakes. Even, hardly caught my flight. Later, apologies and corrections made to satisfy. I can recommend hotel, but reception needs attention ( with the backoffice ) for the accounts. November 5, 2013
Rated 5.0 out of 5.0 by Year Stay at Holiday Inn Abu Dhabi I have been staying in the Holiday Inn Abu Dhabi for the past year and have had a wonderful time. The staff is amazing and attend to your every need. And the hotel has all the amenities that you could need, very relaxing and have enjoyed my stay. November 5, 2013
Rated 5.0 out of 5.0 by Great customer service A very comfortable and relaxing room with a very helpful and courteous staff. November 4, 2013
Rated 4.0 out of 5.0 by Good hotel and friendly service! Had a nice stay at Holiday Inn, Abu Dhabi. A warm welcome, friendly staff and clean accommodation. Efficient service in the restaurant particularly at the breakfast place. Quality of fodd was good too. Would gladly recommend this to any one. November 3, 2013
Rated 5.0 out of 5.0 by Great Place I stay here a lot. Staff is outstanding... Front desk you are meet by Kace, Brenda, Nica, or Kelly and they are all fantastic! Enjoy one of the best massages ever up at the Spa from Dao, Fatima, Syntha, or May.... Relax with a cocktail served by Irma, Jonathon, Marko or Arianna and enjoy some good food from May, Mary, and Karen. This is one of the best hotel staffs I have ever known. Cudos to the management for maintaining such an awesome team! November 3, 2013
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