Rated 4.7 out of 5 by 155
Rated 5.0 out of 5.0 by JARich Wonderful accomodation and service
We stayed 5 nights in the Abu Dhabi Holiday Inn. It was a great experience. We had a two bedroom suite that was very comfortable and well equipped.
The service by all the staff was outstanding. The front desk was great. Any time we called to ask for something it was taken care of immediately.
Room service was great, the laundry service was great as well.
The bellmen and concierge were extremely helpful and always went out of their way to be of service.
A very special thanks to Ahram and Jana. They made us feel very special.
January 29, 2014
Rated 5.0 out of 5.0 Excellent journey
THE HOTEL STAFF AND ITS SERVICES ARE EXCELLENT; STAYING IN THIS HOTEL IS CONFORTABLE.
THE FRONT DESK OFFICERS AND STAFF ARE VERY MUCH WELCOMING AND ALWAYS AVAILABLE.
THE CONCIEGE DESK STAFF ARE VERY POSITIVE AND ALWAYS HELPFUL.
I WANT TO HIGHLY COMMAND Ms KACE ( front desk ), AND ALSO Mr. GOPAL( concierge desk).
January 28, 2014
Rated 4.0 out of 5.0 by AlinAUH Abu Dhabi Nights
As always, the staff at this Holiday Inn are attentive. The breakfast buffet could use some help in the selection department.
January 24, 2014
Rated 5.0 out of 5.0 by Marty Z Wonderful hotel
We stayed at the Holiday Inn, Abu Dhabi in January 2014. We were on a tour and booked into this hotel. First, everyone spoke English, and the staff were absolutely fabulous. The front desk personnel couldn't do enough for us. They helped arrange transportation to Masdar City and then arranged for the cab to return to pick us up. The rooms were spacious, the food at their Lemon Tree restaurant was excellent, and the heated pool was so relaxing. We can't say enough good things about this hotel, and highly recommend it.
January 23, 2014
Rated 5.0 out of 5.0 by Nadya7 Very friendly staff and great service
This Holiday Inn was the best Holiday Inn I ever used. It delivered 5 start service and I will always stay in it when I get back to Abu Dhabi.
Every day I got a wonderful fruit basket that was refreshing and had exactly what I needed. Thank you Jennica for taking care of that with your sweet smile. Also, their reception staff were awesome from the moment I checked in until the moment I departured. Special thanks to Khalid who was always ready to help.
I do not want to forget the concierge staff who always greeted me with a big smile and were happy to help.
Thank you all for making my 18 night stay a nice experience.
Have a wonderful 2014.
January 7, 2014
Rated 5.0 out of 5.0 by Optimus Prime Great service
This hotel has a wonderful staff that is always courteous and helpful. The hotel also features a number of resuraunts and amenities that make your stay very enjoyable. I highly recommend this property.
January 6, 2014
Rated 5.0 out of 5.0 by Sundara Best place to unwind
What a place to unwind. Cool place with coolest of staff ever smiling with ever ready to help. Right from front office staff to the bell boys, went out of the way to make our stay comfortable. Would anytime recommend and also would like to go back and stay.
Value for money.
Thanks Holiday inn.
January 3, 2014
Rated 5.0 out of 5.0 Excellent Customer Service
Great exemplary services by Brenda, Krystal, Jeswin and unbelievably great awesome service by Gopal & Akram
Thanks for making this so memorable
Will always recommend and try and stay in IHG properties
January 3, 2014
Rated 5.0 out of 5.0 by Hanswm Home abroad
Again had an excellent stay, thank you staff for always your wonderful service!
January 3, 2014
Rated 5.0 out of 5.0 by SLiveoak Awesome Hotel
The staff was wonderful...professional, friendly and very helpful.. The room was spacious, clean and well furnished. I had no trouble at all with any issues or getting a good nights sleep. The breakfast was served buffet style and had plenty of variety and, even omelettes, made to order.
I have no problem recommending this hotel and, when I return to Abu Dhai, I fully intend to stay here again
January 2, 2014
Rated 4.0 out of 5.0 by Ralak Quick roomservice
Good hotel and Great central location to city centre and airport
January 1, 2014
Rated 5.0 out of 5.0 by A. Music Amasing stay with resonable rate
Me and my crew used Holiday Inn hotel for our business stay in Abu Dhabi on December 25th, 2013.
Full comfort in very clean and comfortable rooms, wide choice off food on breakfast buffet, all of it for more than reasonable price.
December 29, 2013
Rated 5.0 out of 5.0 by Power1 Fantastic
It was really fantastic stadyed at hotel. The welcome song is quite unique and good idea for guest. The room is very clean and comfortable for me.
Further to this, I am very happy with hotel staff that Kelly is very kind and frednly explain to me, she is one of excellent staff when I met in IHG brand hotel.
December 20, 2013
Rated 5.0 out of 5.0 by MH808080 Excellent
I was surprised by the hotel level. I can tell that it deserves more than 4 starts.
The room I stayed in was clean and spacious.
I'd recommend it if you traveling there on business.
December 17, 2013
Rated 5.0 out of 5.0 by kenyarenal2013 Customercare
The staff were very proffessiona, polite and very helpful.
Allof them made me feel a welcome guest particulary because there was always a smile on their face , a thank you and an offer for help.
You have great poeple working there
December 8, 2013
Rated 5.0 out of 5.0 by Woody844 Friendliest and most welcoming staff
Whether you stay one or more nights, the staff at the Abu Dhabi Holiday Inn make you feel special. Any problems are sorted as a priority and resolved very quickly. Kace, Brenda, Kelly on Reception and Marco, Irma in the 31st Bar make every day a pleasant day with their warm and welcoming personalities. Housekeeping constantly provide a thorough yet discreet service maintain an extremely comfortable stay with little disturbance if any. I highly recommend a stay as you will not be disappointed with professionalism display by the staff under the conscientious manager Philip. Thank you very much.
December 2, 2013
Rated 4.0 out of 5.0 by alshamsi35 al shamsi
it is really agood hotel and good service I like it.
November 27, 2013
Rated 5.0 out of 5.0 by Hamaky Zero points from IHG!!!!
Why did not I get any points from my stay, it shows zero points!
November 26, 2013
Rated 5.0 out of 5.0 by Pompey Fantastic hotel and great service
We stayed at this fantastic hotel for five nights during the Abu Dhabi grand prix. On arrival we were immediately greeted by numerous members off staff who could not do enough for you. We were taken to our room which was absolutely fantastic (such a shame that the Holiday inn within the UK do not attain these standards). We were out all day and most of the evenings so did not get to try the food. Will be back next year - many thanks
November 22, 2013
Rated 4.0 out of 5.0 by GenoJ AS ALWAYS GREAT STAY
GREAT PLACE TO STAY, STAFF ALWAYS TAKE GOOD CARE OF YOUR NEEDS. FOOD IS GOOD NOTHING SPECIAL BUT GOOD. LOCATION IS THE ONLY DOWN FALL AS IT IS A BIT OF A RIDE TO ANYWHERE YOU MAY WANT TO GO TO.
November 20, 2013
Rated 5.0 out of 5.0 by Alrais Excellent Hotel
Very friendly Hotel desk receptionist staff, fast check-in and check-out and very comfortable bed. This hotel is highly recommend.
November 19, 2013
Rated 5.0 out of 5.0 by stevied49 lovely hotel and poilte courteous service
I really enjoyed my stay with you. Definitely the best of the 40+Holiday Inns worldwide I have ever stayed in.
I would like to come back with my family if you can do me a good deal (e.g. two rooms for the price of one)
November 12, 2013
Rated 5.0 out of 5.0 by Mike6565 Convenenient and easy stay
Stayed at Holiday Inn during recent Abu Dhabi kids rugby weekend.
Very convenient location to stadium. Relaxed and easy check in and entry to two rooms with connecting doors. Poolside was crowded - mostly with rugby families and few more chairs & tables would have been good. Evening meal and dining area very easy and pleasant for all families. Breakfast spread and checkout well handled. Very enjoyable and easy experience. Would recommend to others.
November 6, 2013
Rated 1.0 out of 5.0 by Mehmet Good Hotel ( Reception needs training )
Hotel was good. Unfortunately, reception desk needs training. Checkout from hotel took 45min. Lots of mistakes. Even, hardly caught my flight.
Later, apologies and corrections made to satisfy.
I can recommend hotel, but reception needs attention ( with the backoffice ) for the accounts.
November 5, 2013
Rated 5.0 out of 5.0 by Darrin43 Year Stay at Holiday Inn Abu Dhabi
I have been staying in the Holiday Inn Abu Dhabi for the past year and have had a wonderful time. The staff is amazing and attend to your every need. And the hotel has all the amenities that you could need, very relaxing and have enjoyed my stay.
November 5, 2013
Rated 5.0 out of 5.0 by Chaz64 Great customer service
A very comfortable and relaxing room with a very helpful and courteous staff.
November 4, 2013
Rated 4.0 out of 5.0 by Asterix Good hotel and friendly service!
Had a nice stay at Holiday Inn, Abu Dhabi. A warm welcome, friendly staff and clean accommodation. Efficient service in the restaurant particularly at the breakfast place. Quality of fodd was good too. Would gladly recommend this to any one.
November 3, 2013
Rated 5.0 out of 5.0 by SteveH66 Great Place
I stay here a lot. Staff is outstanding... Front desk you are meet by Kace, Brenda, Nica, or Kelly and they are all fantastic! Enjoy one of the best massages ever up at the Spa from Dao, Fatima, Syntha, or May.... Relax with a cocktail served by Irma, Jonathon, Marko or Arianna and enjoy some good food from May, Mary, and Karen. This is one of the best hotel staffs I have ever known. Cudos to the management for maintaining such an awesome team!
November 3, 2013
Rated 5.0 out of 5.0 by MrWilliams684 My home away from home
The only IHG hotel that greets me by first name when I am only half way the lobby. I think it has to do with the Asian influence.
Some times I cheat on them and stay in Crowne Plaza ;-)
It would be more easy for the guest when the Bell Man would have a printer / scanner / fax at his computer, rather than routing this service through the administration office.
For stopover, Exhibition or incidental work in Mussafah great location, for downtown visits a bit further away. But then and again, often a taxi is available or easy to get from the road and only Dhs 25 to downtown.
October 30, 2013
Rated 5.0 out of 5.0 by TRIQUENAUX Confortable room and great service
Very nice stay in this hotel,everybody is avalable for me .
October 30, 2013