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Rated 4.7 out of 5 by 176 reviewers.
Rated 5.0 out of 5.0 by Had a very good stay Overall the experience was very good. Bed and Bathroom was neat and clean. Pool was good. Treatment from the staff was outstanding. April 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed Good stick and service. Clean room. Located at Abu Dhabi at reasonable price. March 31, 2014
Rated 4.0 out of 5.0 by Nice Staff The stay was very good and the staff especially at reception are so so friendly and helpful .. the only thing we didn't like too much is the service in the hubbly bubbly cafe, it was so slow but surely we will be back when we need to stay in Abu Dhabi March 23, 2014
Rated 5.0 out of 5.0 by Professional Staff & friendly Environment I personally feel so comfortable to visit the Hotel when i have any works in abu dhabi, the hotel in general is clean, the staff at the reception is friendly and professional in dealing with the Guests. I always enjoy my stay and feel like home. The only problem i observed is that the room sometimes is not clean, bed sheets are not changed and the room service is slow. Thank you. March 20, 2014
Rated 5.0 out of 5.0 by FIVE STAR SERVICE AND FEATURES IN A FOUR STAR HOTEL! Another late decision to book, ended up in a luxury stay. This is my second stay. Thanks to the staff at HI AD, my stay was way beyond expectation. Top staff from front desk all the way through, and a GM who takes time to talk to his guests! For me HI in general has the highest standard of staff and guest care and attention. HI AD exceeded in all respects, and I saw all guests treated with the same high standard. This is a brilliant modern hotel, with a great location for exhibitions, and an easy 10 minutes taxi at AED.20 to center of town. Good dining and beverages facilities. Excellent parking with free valet.Shopping available across the road in a large supermarket and small mall. To cap it off at check-out, the porter brought my phone, which I hadn't even realized I'd left in the room! My number one choice for AD, thanks to the great team, bursting with energy and positivism. Thanks to IHG Rewards Program for outstanding loyalty benefits. March 16, 2014
Rated 5.0 out of 5.0 by great hotel I live in western region abu dhabi, I found the holiday inn Abu dhabi my second home all staff there are very kind March 14, 2014
Rated 5.0 out of 5.0 by Good experience I used to stay at holiday inn every time I'm in Abu Dhabi for business , the hotel aminities are suffecient , the staff is very friendly and cooperative, I definitely recommend this hotel when visiting Abu Dhabi for business. March 10, 2014
Rated 5.0 out of 5.0 by reception Very good. I would like to name Mr. Gopal in the reception area as an excellent find. March 10, 2014
Rated 5.0 out of 5.0 by Exceptional staff and facility Jana was most helpful as was everyone and that's why I'm an IHG platinum member and have been since 2000 March 8, 2014
Rated 5.0 out of 5.0 by Great staff, not the first time! Arrived very early morning and got my room with early check-in within 5 minutes to shower, head for breakfast and get ready for a full day of work in Abu Dhabi. Great staff, throughout the hotel, made every effort during my stay and it worked great, as it did during my past visits. The consistency of this performance tells me there is a lot of dedication behind it and it makes it my favorite place when in Abu Dhabi. March 3, 2014
Rated 5.0 out of 5.0 by Wonderful Stay The hotel staff went out of their way to make my stay comfortable. March 1, 2014
Rated 5.0 out of 5.0 by Great Staff and Service The Holiday Inn Abu Dhabi has the friendliest staff of any hotel I have ever stayed at. Each individual goes out of his/her way to ensure that you are enjoying your stay as much as possible. The staff at the Holiday Inn Abu Dhabi make it feel like a home, not a hotel. February 27, 2014
Rated 5.0 out of 5.0 by Great accessibility and access to the city. We love this hotel because it is central, has good off street parking with no annoying valet parking service and delays such as at Yas Island or Qiryat al Beri hotels. the rooms are tastefully decorated and comfortable. Other features we enjoy are the roof top open air bar and restaurant with views over the city. One small issue is that the building air conditioning will not reduce enough during daylight hours to sleep under the winter weight duvets. This is not ideal for travelers coming in from all night flights. We question why winter duvets are even needed in such a hot climate or why other options are not provided. February 25, 2014
Rated 5.0 out of 5.0 by Always Impressed! I keep returning to this hotel because it is a great experience from start to finish. To start things off, there is complementary Valet Parking, and an underground parking garage that makes coming and going very easy and quick. Check-in and Check-out is always a great experience with the extremely friendly staff, and since I am an IHG member, I often receive gifts (e.g. complementary drinks, scratch and win vouchers, room upgrades). The Lemon Tree Restaurant has fantastic food, and is a great place to unwind. The Starbucks in the lobby is quite convenient, and I get a coffee from there most mornings. The Location of this hotel is very convenient, and is away from heavy traffic, and this is the primary reason for choosing this hotel in the first place. I have yet to find myself dissatisfied about anything during my many stays with Holiday Inn Abu Dhabi, and each stay is fantastic. February 17, 2014
Rated 5.0 out of 5.0 by Comfortable location to business meeting place Convenient. Meeting location is nearby. Public transposrtation is always available. Staffs are very friendly. February 16, 2014
Rated 5.0 out of 5.0 by Great service by staff staff has provided excellent service and the facilities also in very high standard. February 10, 2014
Rated 5.0 out of 5.0 by A very enjoyable stay ! I was delighted with my recent stay. The check-in staff were helpful and welcoming and the comfort of the room was excellent. I requested a room in a quiet part of the hotel and I was not disappointed. As a frequent long haul traveller for business, getting a peaceful, good night's rest is important to me and this was the best quality sleep I have enjoyed in many months. The staff in Silk Route Cafe and Lemon Tree restaurant were friendly and efficient and the quality of food was very good. Wifi coverage was super. This was an excellent experience and I recommend this hotel. February 9, 2014
Rated 5.0 out of 5.0 by GREAT hotel This property does it all right. Excellent attentive service from the word go on arrival, great room, hot water in the showers, excellent wifi, good food, well stocked gym and a great location. I stayed here in arun of 10 nights in hotels across the middle east and this one was the best- Great hotel. February 7, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Staying at Holiday Inn Abu Dhabi is very comfortable and the wonderful team ensures that this is your second home. February 7, 2014
Rated 5.0 out of 5.0 by Hubbly Bubbly Fantastic Hubbly Bubbly outdoor bar/lounge: very friendly staff & very good food February 3, 2014
Rated 5.0 out of 5.0 by Fantastic staff and service The best Holiday Inn we have stayed so far. Amazing staff..really helpful and cheerful. A lady named Marissa made sure our stay was problem free. February 3, 2014
Rated 5.0 out of 5.0 by Wonderful accomodation and service We stayed 5 nights in the Abu Dhabi Holiday Inn. It was a great experience. We had a two bedroom suite that was very comfortable and well equipped. The service by all the staff was outstanding. The front desk was great. Any time we called to ask for something it was taken care of immediately. Room service was great, the laundry service was great as well. The bellmen and concierge were extremely helpful and always went out of their way to be of service. A very special thanks to Ahram and Jana. They made us feel very special. January 29, 2014
Rated 5.0 out of 5.0 Excellent journey THE HOTEL STAFF AND ITS SERVICES ARE EXCELLENT; STAYING IN THIS HOTEL IS CONFORTABLE. THE FRONT DESK OFFICERS AND STAFF ARE VERY MUCH WELCOMING AND ALWAYS AVAILABLE. THE CONCIEGE DESK STAFF ARE VERY POSITIVE AND ALWAYS HELPFUL. I WANT TO HIGHLY COMMAND Ms KACE ( front desk ), AND ALSO Mr. GOPAL( concierge desk). January 28, 2014
Rated 4.0 out of 5.0 by Abu Dhabi Nights As always, the staff at this Holiday Inn are attentive. The breakfast buffet could use some help in the selection department. January 24, 2014
Rated 5.0 out of 5.0 by Wonderful hotel We stayed at the Holiday Inn, Abu Dhabi in January 2014. We were on a tour and booked into this hotel. First, everyone spoke English, and the staff were absolutely fabulous. The front desk personnel couldn't do enough for us. They helped arrange transportation to Masdar City and then arranged for the cab to return to pick us up. The rooms were spacious, the food at their Lemon Tree restaurant was excellent, and the heated pool was so relaxing. We can't say enough good things about this hotel, and highly recommend it. January 23, 2014
Rated 5.0 out of 5.0 by Very friendly staff and great service This Holiday Inn was the best Holiday Inn I ever used. It delivered 5 start service and I will always stay in it when I get back to Abu Dhabi. Every day I got a wonderful fruit basket that was refreshing and had exactly what I needed. Thank you Jennica for taking care of that with your sweet smile. Also, their reception staff were awesome from the moment I checked in until the moment I departured. Special thanks to Khalid who was always ready to help. I do not want to forget the concierge staff who always greeted me with a big smile and were happy to help. Thank you all for making my 18 night stay a nice experience. Have a wonderful 2014. January 7, 2014
Rated 5.0 out of 5.0 by Great service This hotel has a wonderful staff that is always courteous and helpful. The hotel also features a number of resuraunts and amenities that make your stay very enjoyable. I highly recommend this property. January 6, 2014
Rated 5.0 out of 5.0 by Best place to unwind What a place to unwind. Cool place with coolest of staff ever smiling with ever ready to help. Right from front office staff to the bell boys, went out of the way to make our stay comfortable. Would anytime recommend and also would like to go back and stay. Value for money. Thanks Holiday inn. Sunder January 3, 2014
Rated 5.0 out of 5.0 Excellent Customer Service Great exemplary services by Brenda, Krystal, Jeswin and unbelievably great awesome service by Gopal & Akram Thanks for making this so memorable Will always recommend and try and stay in IHG properties January 3, 2014
Rated 5.0 out of 5.0 by Home abroad Again had an excellent stay, thank you staff for always your wonderful service! January 3, 2014
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