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Rated 4.7 out of 5 by 145 reviewers.
Rated 4.0 out of 5.0 by Clean room, nice staff clean room, nice staff, good breakfast. good location, far from city noise. near the shopping mall. September 12, 2013
Rated 5.0 out of 5.0 by A VERY happy birthday! I had arranged a surprise 60th birthday party for my husband in the Silk Route Café (BTW, the best buffet in Abu Dhabi!) and to say the staff entered into the spirit of the occasion would be an understatement. From the check in staff - we stayed the night as part of the surprise - admin staff (Marisa, thank you!) to the café staff (Madelyn, big thank you!), the Managers (Darren, Hesham, Ahmed, Amr to name a few) & Chef Carl, they all helped make it a truly memorable celebration. Thank you one & all! September 12, 2013
Rated 5.0 out of 5.0 by staffs all the staffs which we had to speck with were very comfortable to deal with. especially the receptionist and the security. they do their work in high standards. September 10, 2013
Rated 5.0 out of 5.0 by extended stay great Staff at the Holiday Inn Abu Dhabi. Always ready and willing to meet your needs September 4, 2013
Rated 4.0 out of 5.0 by Real Service I enjoyed a lot with the service and comfortable stay August 29, 2013
Rated 4.0 out of 5.0 by Relaxing atmosphere but ok staff Due to my apartment keys being inside my lost baggage, I booked a night at this hotel as it was directly in front of my apartment. I arrived at 11pm and was told that all the standard single rooms were booked. They offered a double to which I refused. I was then told a deluxe was available only to find out it was for smokers. I then decided to check on the internet and oddly enough, all rooms were available so I booked a room on the internet and checked in. The manager was gracious enough to upgrade me to a deluxe room. This might be because I was an IHG member. Apart from the check in rubbish, I enjoyed my room and room service. It was what I needed to take my mind off my baggage issues. At checkout, I asked if the bellboy could help roll my found luggage to my apartment which was right behind. The supervisor said no and that left a bitter taste in my mind. In summary, the staff were ok but the room was excellent. I would book my room online to minimize staff interaction. August 27, 2013
Rated 5.0 out of 5.0 by Good hotel in Abu Dhabi Great hotel in terms of service, cleanliness and features a hospitality by the staff and have many features and excellent price for the rest of the hotels in the same domain and I nominate you hotel August 23, 2013
Rated 5.0 out of 5.0 by comfort n hommy room best hotel in abudabhi,service is good n nice staff August 20, 2013
Rated 4.0 out of 5.0 by Nice bed and good food The bed was really nice and they have good food. The waffles and pancakes are the winner. :) August 14, 2013
Rated 4.0 out of 5.0 by Great hotel complimented by excellent staff Recently stayed here for two weeks, and found it a very good and comfortable hotels. Great rooms and facilities, and to top it the staff were very good, every one of them. Duty manager was always willing to not just listen but provide a solution for every query. The spa is a great place to relax. Will definitely recommend and go back as well. August 14, 2013
Rated 5.0 out of 5.0 by Great Stay! A superb month at the Holiday Inn Abu Dhabi. The staff were friendly and extremely helpful. Nothing was too much trouble. Looking forward to staying again! August 6, 2013
Rated 4.0 out of 5.0 by My experience 1) I was not given points after my first stay. Even after I spoke to managers several times and we are frequent guests of the hotel. 2) I was not given the first night the room with front view and once I had it there was a smell of smoke coming from a/c. I complained many times about it but still it was not fixed. 3) The staff is kind and nice. July 28, 2013
Rated 5.0 out of 5.0 by Wonderful stay at Holiday Inn Abu Dhabi I've been a long-term guest at Holiday Inn Abu Dhabi, and I've been extraordinarily happy with my stay here. The best thing about the hotel is the superb staff--they're all friendly and helpful, and they've done so much to make me feel at home. I appreciate the efforts of Ahmed K. who was able to obtain a monthly subscription to one of my favorite journals even though it isn't ordinarily available in Abu Dhabi. I also would like to compliment Antonio and his terrific assistants at the Lemon Tree Restaurant--the food is excellent, and they're happy to accommodate special requests. The front desk staff is poised, outgoing, and always ready to help solve any problems that arise. And I'm also happy with the pleasant employees and healthy food choices at Silk Route where I've been eating almost all my breakfasts and lunches. And I'm also thankful to the cleaning crew for keeping my suite clean and orderly, and to the staff at the pool/gym where I've been exercising to keep in shape. All-in-all I've had a wonderful experience at the Holiday Inn and would recommend it highly to anyone staying in Abu Dhabi. July 25, 2013
Rated 4.0 out of 5.0 by Very friendly staff Very nice room and pleasant helpful staff. Every request was immediately fulfilled. Great location July 25, 2013
Rated 5.0 out of 5.0 by Restraunt On this visit to the Hotel, I did try the Lemon Tree Restraunt and as recommended the Pasta was excellent as was the dinning experience. July 22, 2013
Rated 5.0 out of 5.0 by Comfortable and great services I like this hotel because its place and great environment and quite . It has great services and comfortable bed July 15, 2013
Rated 5.0 out of 5.0 by Excellent and Great Hotel Excellent and great hotel .I stayed for 5 days and it was great . I like this hotel , especially the staff at the front desk like the supervisor Mr.Khaled Soud .They will do every thing to make sure you are relaxed and happy .All other services are very good .The location is excellent and only short ride to the malls . I will not hesitate to stay again in this hotel for any future visit . Thank you so much and keep up the good work :) July 9, 2013
Rated 5.0 out of 5.0 by feels like home feels like home while your there. Staff greets you by name, everybody is definitly freindly. Able to relax anywhere in the hotel. July 7, 2013
Rated 5.0 out of 5.0 by Welcoming and extremely friendly and helpful staff A thoroughly enjoyable experience made better by the friendly staff from reception to housekeeping up to the fabulous welcoming staff in the bar. Ideally situated within a short ride of the malls and downtown Abu Dhabi. Thoroughly recommend the Holiday Inn for a relaxing comfortable stay. July 6, 2013
Rated 1.0 out of 5.0 by Bad bathroom , very small TV 1-The stuff have poor understanding for the custmer arguing to much . 2- The reception don't know there job they change me from one to another. 3- I have bad experience with this hotel and I told my campany to not send me to this hotel again. June 25, 2013
Rated 4.0 out of 5.0 by Passing through Brewed coffee is one of the best. Distinctive flavor and the aroma brings you in to the breakfast buffet, however buffet selection could use a variety rather than the same throughout the week. Hotel staff are very attentive in comparison to similar class hotels. June 23, 2013
Rated 4.0 out of 5.0 by great staff the staff here is outstanding! from the people at the front desk down to food service workers, they great you by name and make you feel at home. June 17, 2013
Rated 5.0 out of 5.0 by Fast Service and fantastic Staff Very fast service and the more nice its the staff very very friendly and helpful. June 15, 2013
Rated 5.0 out of 5.0 by Ms I stayed for for 3 days and everything was perfect. Customer service was good and helpful, food was great and the room is perfect. The hotel is really close to any attraction in the city. All in all love everything of it. May 20, 2013
Rated 5.0 out of 5.0 by modern hotel I like this hotel with all features,especially Staff do everything to ensure your stay is comfortable .Rooms are modern and perfectly, excellent restaurant with a very good services, and great value for money,so easy to reach the location & exhibitions Definitely i do recommend. May 19, 2013
Rated 5.0 out of 5.0 by Extended Stay Overall staff and hotel accommodations are excellent, I am under unique circumstances and would like to see a few more television channels available. This a very good place to stay and is centrally located in Abu Dhabi. May 9, 2013
Rated 5.0 out of 5.0 by MODERN & PLEASANT Nice modern hotel with all features. Instant attention for luggage from car, friendly fast checkin at PC desk, and all the excellent benefits for PC Club members were offered. Reception/Foyer is spacious with nice atmosphere. Staff do everything to ensure your stay is comfortable and pleasant. Restaurant food excellent, and great value for money, but food service closes at 10pm. Rooms are modern with nice bathroom and all amenities. Good location for exhibitions. A safe and nice hotel. Definitely happy to stay again and recommend May 9, 2013
Rated 5.0 out of 5.0 by Customer service and accommodation A very nice establishment with a more than comfortable bed Very knowledgeable and customer satisfaction oriented staff Highly recommend staying May 7, 2013
Rated 4.0 out of 5.0 by Great service! I very much enjoyed my stay at the Holiday Inn, especially thanks to the staff, they were super nice, always smiling, available and accomodative. Daniel, at the reception, really made my stay wonderful. Thank you all!!! May 2, 2013
Rated 3.0 out of 5.0 by stay in Holiday Inn 1- Holiday Inn has a good atmosphere to relax without any noise and inconvenience 2- it is better to have variety in the types of breakfast and select from the other hotels' food like arabic food and persian food. May 1, 2013
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