Rated 4.8 out of 5 by 398
Rated 5.0 out of 5.0 by abethune The State, Quality and Condition of the hotel and Staff
The State, Quality and Condition of the hotel and Staff is Superior to any of the hotel that I have resided in the previous 11 years during my travels throughout Asia and the Middle East.
All of the staff is professional, courteous and pleasant they all go above and beyond. I would like to say thanks to all.
Guest Relations: Ms. Brenda, Ms. Maryam.
Front Desk Staff: Ms. Sheryll, Ms. Kristal, Ms. Tenzing, Ms. Jennica and Ms. Hanna.
Concierge Staff: Mr. Gopal and Mr. Jana.
Silk Route Staff: Ms. Mary, Ms. Iryna and Ms. Jane.
Housekeeping Staff: Mr. Sudarshan, Mr. Roshan and Mr.Nilan.
I would also like to say a special thanks to Ms. Brenda for being a great spokes person for the Holiday Inn, and always being very kind to me doing my stay. And Mr. Gopal for assisting me with several issues that I have had doing my long stay here with microwave and packages delivery that was sent to other locations here in Abu Dhabi that Mr. Gopal was able to locate and delivery all my packages to me, and also assisting me with some computer and internet problems.
It is a privilege for me to get to know so many great caring individual's Keep up the great work!
Please accept my apology if I missed any of this great staff.
Pros - Atmosphere, Location, Room Cleanliness, Amenities, Recognition for IHG® Rewards Club Members, Facilities, staff, room service, brunch, on site resteraunt and bar
October 6, 2015
Rated 5.0 out of 5.0 by prasanthchr Enjoyable stay
Clean hotel and everyone was welcoming and genuinely friendly and helpful specially at the entrance staff Gopal and the restaurant staff during my breakfast.
October 5, 2015