Rated 4.8 out of 5 by 371
Rated 5.0 out of 5.0 by H Dubai Terrific for a 4-Star
As a regular guest, I'm happy to say that this is a lovely hotel with wonderful staff.
Clean, modern, with quality facilities.
The friendliness and efficiency of the staff help make the hotel a pleasure to stay at.
August 27, 2015
Rated 5.0 out of 5.0 by VMT*6969 Friendly Staff and professional
The staff are what sets this Holiday Inn apart from others visited. Here you are treated with professionalism and courtesy. Ms Brenda and staff along with Mr. Gopal who heads the concierge department, are people who treat you like family and are willing to go above and beyond to ensure your stay is memorable.
The kitchen staff headed by Ms. Mary are one to be recognized for the food preparation and attention to detail where you are treated as a value customer, guest, and family.
The management team of this hotel should be recognized as true professional always ensuring your stay is that of a Five Star service. The location to downtown is about a 10 min drive without the city traffic.
Thank you to all the professional people that made my stay unforgettable and rewarding.
August 23, 2015
Rated 5.0 out of 5.0 by abethune The Quality and Hotel Staff
The State, Quality and Condition of the hotel and Staff is Superior to any of the hotel that I have resided in the previous 11 years during my travels throughout Asia and the Middle East.
All of the staff is professional, courteous and pleasant they all go above and beyond. I would like to say thanks to all.
Guest Relations: Ms. Brenda, Ms. Maryam.
Front Desk Staff: Ms. Sheryll, Ms. Kristal, Ms. Tenzing, Ms. Jennica and Ms. Hanna.
Concierge Staff: Mr. Gopal and Mr. Jana.
Silk Route Staff: Ms. Mary, Ms. Iryna and Ms. Jane.
Housekeeping Staff: Mr. Sudarshan, Mr. Roshan and Mr.Nilan.
I would also like to say a special thanks to Ms. Brenda for being a great spokes person for the Holiday Inn, and always being very kind to me doing my stay. And Mr. Gopal for assisting me with several issues that I have had doing my stay here with 2 packages delivery that was sent to other locations here in Abu Dhabi that Mr. Gopal was able to locate and delivery my packages to me, and also assisting me with some computer and internet problems.
It is a privilege for me to get to know so many great caring individual's Keep up the great work!
Please accept my apology if I missed any of this great staff.
Pros Atmosphere, Location, Room Cleanliness, Amenities, Recognition for IHG® Rewards Club Members, Facilities, staff, room service, brunch, on site resteraunt and bar
August 21, 2015