Rated 4.0 out of 5.0 by n63ok04 The staff is fantastic!!
Everyone at this hotel is incredibly friendly and accommodating. I just finished a 3 week stay at the hotel. The staff always greeted me by name and assisted me whenever I needed assistance. The breakfast is terrific with fantastic service. This is my favorite home away from home.
May 2, 2013
Rated 4.0 out of 5.0 by MikeOhio Weekend Get away
The room was good, but the hallway smelled musty. At least on the 3rd floor.
April 19, 2013
Rated 2.0 out of 5.0 by Ethel56 Disappointing for a Holiday Inn
On the positive side; competitve rate, good location for our purposes and lots of nearby choices for eateries, friendly staff and in particular a very knowledgable and personable bartender.
On the negative side; room in relatively poor condition, some of the attempts at updates were now falling into disrepair; ie cracks in ceiling, cracks in porcelain sink, cracks in the shower base. Shower was frustrating to adjust initially for temparature and then seemed to fluctuate either when the toilet was used or when water was used somewhere else in the building. Shower had no shower curtain and only half the shower had a stationary glass partition which allowed water to spray everywhere. Mattress was very uncomfortable. Wireless access eventually worked but initially did not seem to be available.
April 7, 2013
Rated 5.0 out of 5.0 by visonictmack Rooms have all been remodeled and are very comfortable
This hotel has been completely remodeled and all the rooms are very comfortable with refrigerators in all of them. The shower heads are really great and FINALLY a hotel with some water pressure. The very large flat panel TV's with ALL the ESPN channels makes it great to keep up on all the games. The staff here is exceptional which obviously means that management is great. This hotel is also centrally located to all the great restaurants in the area.
April 1, 2013
Rated 3.0 out of 5.0 by FHPBigTime Stay was OK
The hotel had an issue and there was no hot water on the second day of my stay. Managment sent out an apology letter to the hotel guests indicating that everyone would get an additional 1,000 priority club points for the inconvenience. I just checked my priority club acount and the points awarded were only based on the amount of my stay - no bonus points.
Don't commit to doing something if it is not going to be done.
March 6, 2013
Rated 1.0 out of 5.0 by Doug1221 No Hot Water
The hotel had a boiler shutdown the first day which left the entire hotel without hot water, it was reportedly fixed however the second day my room was again without hot water. The front desk was as helpful as they could be but maintanence was unhelpful and unreactive! Additionally room was unclean and without tissues and other items upon check in!
March 5, 2013
Rated 4.0 out of 5.0 by roncpem Hotel review
Was without hot water one morning. Had to go to work without a shower as the water was very cold, like ice. Staff did not try to make it right by offering me a discount or a free night, ect. Other than that, it was fine.
February 27, 2013
Rated 4.0 out of 5.0 by Jan51 Great service
Great location, kind and help full staff, breakfast lacks choice
February 27, 2013