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Rated 4.1 out of 5 by 138 reviewers.
Rated 3.0 out of 5.0 by Meet the Managers night at Bar This was a nice event and a good PR event. Free drinks and appetizers where a nice touch. Went for what we assumed was included breakfast and the staff we encountered in the dinning area were rude and we were told only those with vouchers/business visit got free breakfast. I booked 5 rooms as a business trip and I am a rewards club member and was treated rudely. I went to front desk and had to inquire about the vouchers which eventually were provided. I actually did book the rooms again for a followup trip and hope it goes smoother this time around. December 15, 2014
Rated 5.0 out of 5.0 by Comfortable beds I was able to sleep at the drop of a hat. Several times as I propped myself on the bed, I fell asleep before I was actually ready to go to bed. I really enjoyed my sleep time the three nights I spent at the hotel. I awoke each day feeling quite refreshed. December 10, 2014
Rated 4.0 out of 5.0 by Great service staff especially in the restaurant The service staff in the restaurant was attentive and made breakfast an enjoyable experience. Toya and Colleen were attentive and fun, you could tell they worked well together and enjoyed their work, their energy was great. December 3, 2014
Rated 4.0 out of 5.0 by Good value, clean room and fair service. This was my second stay at the Akron West Holiday Inn and I would stay again. Good price and convenient location. My only gripe was that I didn't have any coffee for the second morning as the maids forgot to replenish the supplies. Not a huge problem but I was a little disappointed by the front desks response. They gave me two pouches of coffee but didn't have any of the accompanying items. The attendant also didn't ask for my room number so any corrective action is unlikely. Otherwise I was satisfied with my stay. November 30, 2014
Rated 5.0 out of 5.0 by November 2014 I've stayed at this Holiday Inn several times over the past few years. Always been comfortable and positive experience. November 28, 2014
Rated 5.0 out of 5.0 by Graham Central Station (GCS) at Tangier Came to see GCS at the Tangier. Got discounted rate. Hotel was perfect and very close to the entertainment venue November 24, 2014
Rated 4.0 out of 5.0 by convenience Since I'm very familiar with the Akron OH area I could have access to a wide variety of hotels. The comfort and convenience of the HI West have kept me there for several years during my regular visits. November 24, 2014
Rated 3.0 out of 5.0 by Average General attitude of staff is friendly but overall indifferent. Problems with room not handled adequately. Convenient location. November 24, 2014
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