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Rated 4.2 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by Best of The Best! The room was super nice and I love having a restaurant right in the building, especially since it was a snowy Friday when I arrived. I really like the fact that it's right off the highway and that it is so close to so many shops and restaurants. That made it really convenient for me. February 16, 2015
Rated 4.0 out of 5.0 by Convenient - good value I stay at the property 8 - 10 times per year and find it convenient, comfortable and with a excellent and interested staff. It is easy to locate and access when somebody needs to find me for pick=up or a meeting. February 15, 2015
Rated 5.0 out of 5.0 by Road wear Made res in advance. Called to explain I was having auto trouble (tire). And that I would be very late checking in. Staff explained they would make a note and keep the room. When I finally arrived at 2 a.m. They were very sympathetic to my plight. Told me they would have a list at the desk in the a.m. For tire stores. When I wen t to the desk after my brief nap, there it was. A complete list with my name on it and all the closest stores highlighted. MOST. Impressive. Above and beyond !! Well done !! Thank you very much. Receptionist that night was exceptional. February 12, 2015
Rated 5.0 out of 5.0 by Great Employees Everyone is so friendly and treat you like family. The bartenders Dee and Cassie are great. Food is good. Hotel being updated. What more could you ask for? February 10, 2015
Rated 5.0 out of 5.0 by Comfortable bed Overall a good trip. The parking lot was kept cleaned from the snow. The sidewalks were kept cleared. February 8, 2015
Rated 4.0 out of 5.0 by Grosse Zimmer Die Klimaanlage war viel zu laut. Ich konnte bei laufender Klimaanlage nicht schlafen February 3, 2015
Rated 4.0 out of 5.0 by Excellent Stay at Holiday Inn Mentor Excellent staff. Would recommend this hotel. It is also very convenient to shopping and food. January 27, 2015
Rated 2.0 out of 5.0 by Less than expected Staff is friendly, room is clean, bed is comfortable. On the wrong side: Used to get complimentary breakfast coupon for being gold rewards member. Found out that was no longer the case. Could not get room service to answer phone at 6 PM. Got frozen meal from gas station and found microwave unplugged. Could not reach cord. Ended up pulling microwave out of cabinet and sitting on floor to plug in. Just not what I expect from a Holiday Inn January 26, 2015
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