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Rated 4.3 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Great Service Great service, just wish the coffee maker would make more than one cup. February 4, 2016
Rated 4.0 out of 5.0 by Excellent staff The staff at this Holiday Inn was excellent. Everyone was very helpful and the young lady who checked us in was exceptional. I'm sorry I don't remember her name, but she was very friendly and helpful. I would not hesitate to come back to this facility. January 28, 2016
Rated 4.0 out of 5.0 by Great staff Staff was friendly and attentive. Facility was clean and well kept. If you have more than one person in the room, you need to ask for more coffee packages. They do offer coffee downstairs near the lobby. Water pressure was a little off, but a good stay overall. January 26, 2016
Rated 5.0 out of 5.0 by Home away from home I always stay at this Hotel when I come home for a visit. My family lives in Akron, but it is so nice to have a hotel who treats you like family. December 30, 2015
Rated 5.0 out of 5.0 by Akron West Stay Very nice Holiday Inn, would recommend it. Nice bar, friendly staff. December 22, 2015
Rated 5.0 out of 5.0 by Great Place Wonderful place with friendly staff and clean rooms and common areas December 14, 2015
Rated 2.0 out of 5.0 by Could have been better We were awoken at 1am by someone trying to enter our room. The Front desk agent forgot to put us in the computer . which was strange because our room key worked. Of course the front desk agent had to call us to verify we were in the room. The frig was leaking water onto the floor.The smoke detector was was blinking very brightly. We had to put a towel over it. There was no exhaust fan in the bathroom .All this was told to the front desk agent and was not afforded any points or any explanation. BUT! Colleen the lady who works in the breakfast area was great she afford us water to go and a snack bar and had my eggs made the way i wanted them instead of scrambled. December 12, 2015
Rated 3.0 out of 5.0 by comfortable bed, but promise was not delivered the room is clean and comfortable. I was promised 500 bonus points as platinum member, but I never received. December 6, 2015
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