Rated 4.2 out of 5 by 177
Rated 5.0 out of 5.0 by Cathy117 Great service
The staff was great went out of their way to make the stay as pleasant as possible.
April 17, 2015
Rated 5.0 out of 5.0 by Chet in Cleveland Business Trip Excellence
Great trip to Akron for business. The front desk staff was very helpful with several items that came up.
April 14, 2015
Rated 4.0 out of 5.0 by Disgruntled breakfaster Breakfast staff bad - all else very good
Was in town for a convention at this property which necessitated our stay. All aspects of our stay were very good - except for the breakfast staff! We waited for 10 minutes for waffle batter to be made and replenished. Despite 2 complaints, staff seemed to have no sense of urgency and was unapologetic for the problem. This issue forced us to be late to our event start. It's not that hard to anticipate an influx of guests eating shortly before their event begins at your property! Food was fine, but breakfast staff attitude and so called service was unacceptable.
March 31, 2015
Rated 2.0 out of 5.0 by BellaBeans Nice hotel needs updating
Nice hotel, very poor fitness center. Very loud heater, need to turn off to be able to listen to TV (and the heaters are new). Entrances other than the main smells like smoke. Outside is very dated. Staff is very polite and friendly.
March 29, 2015
Rated 5.0 out of 5.0 by asdfjkl123456 Solid stay and unexpected perks
The hotel was a little older but many updates made it seem nice and clean once you got to the rooms.
Nice bar/lounge downstairs and each weeknight had refreshments/snacks downstairs for guests.
March 25, 2015
Rated 5.0 out of 5.0 by John in KY Nice place to stay
All of the staff personnel are extremely nice. Breakfast buffet is really good and kept fresh. The king rooms with the European (I guess) shower seems like a shower curtain would be nice to keep the water from spraying out to the floor, Plenty of parking all around the hotel, and lots of restaurants in the immediate vicinity
March 22, 2015
Rated 5.0 out of 5.0 by Robin87 Comfortable bed and great service.
Excellent hotel, excellent value for the price. Very attentive front desk staff - Highly recommend.
March 21, 2015
Rated 5.0 out of 5.0 by dhupp79 Great for staying away from home.
Have stayed at this hotel a few times. Always a pleasurable experience.
March 14, 2015