Rated 4.0 out of 5 by 113
Rated 1.0 out of 5.0 by Mary1986 Horrible Experience
We stayed here for our wedding night and had our wedding guests stay here.
It took them 10 minutes to find our reservation. When we went up to the room we walked in and my grandparents were in the room. They said they gave my grandparents our room by mistake. My aunt and uncle had to switch rooms because there was blood in their bed. The two guys at the front desk did not seem to care at all.
October 24, 2014
Rated 4.0 out of 5.0 by akbrian50 Very Nice Time
Great place to meet up with friends and family. Stayed at this hotel for my best friend's wedding and they were extremely accommodating. They even let us check in hours early so we could get ready the day of the wedding.
October 22, 2014
Rated 4.0 out of 5.0 by beachluver Decent hotel for the price
The Akron Holiday Inn staff was very accommodating to us at check in. I didn't ask but I would have appreciated not being on the first floor, but since it was only for one night I didn't ask for a different room.
Our room seemed to be updated, however, the wall near the ceiling was coming apart and was in need of repair. The bathroom appeared to be updated, also, but the sink with faucet seemed very impractical. It was very hard to use the faucet because it did not extend into the sink very far. It was just a nuisance to use. It's a shame that the renovations and the money spent on them did not make it more convenient for those staying in the room.
October 20, 2014
Rated 4.0 out of 5.0 by jenw17 Comfortable bed and great service
Pleasantly surprised by my four night stay. Front desk was genuinely friendly and helpful. Bar/lounge was decent. Room was clean and comfortable.
October 19, 2014
Rated 5.0 out of 5.0 by torreonman renews my faith in holiday inn
this place made me feel welcome upon check in and bianca needs a raise.....the restaurant in the hotel was fantastic...... chef matt knows how to cook a burger and cassie the waitress made us pleased we stayed in this hotel .......plus nice big tv in our room was great!........good job!
October 18, 2014
Rated 5.0 out of 5.0 by RichieRich52 Great Place
Hotel was in a great location with easy on-off access to the highway and close to shopping and sight-seeing. The staff was friendly and our room was clean and comfortable. I would stay here again when in the area.
October 18, 2014
Rated 4.0 out of 5.0 by BuckeyeState Old hotel, with some new updates
Staff was very friendly, though as platinum elite ambassador, was not offered an upgrade or even placed in a quieter room (eg away from the road or on top floor).. not that I necessarily EXPECT it, but the hotel seemed to be relatively empty that night.
Recently updated rooms. bathrooms are clean, though not very ergonomic, more of an annoyance than insufferable, though.
Otherwise, outside of the hotel looks old, hotel smells old, the linens were TERRIBLE-smelling. GYm only had 4 pieces of cardio equipment, no weights.
For what we paid, probably would look elsewhere next time.
October 16, 2014
Rated 5.0 out of 5.0 by FightingIrish Nothing but Professional/Excellent
My experience at Hoilday Inn, Akron-West was nothing but superb, great staff, very personable. Recommend to others to check this hotel out
October 13, 2014