Rated 4.1 out of 5 by 111
Rated 4.0 out of 5.0 by beachluver Decent hotel for the price
The Akron Holiday Inn staff was very accommodating to us at check in. I didn't ask but I would have appreciated not being on the first floor, but since it was only for one night I didn't ask for a different room.
Our room seemed to be updated, however, the wall near the ceiling was coming apart and was in need of repair. The bathroom appeared to be updated, also, but the sink with faucet seemed very impractical. It was very hard to use the faucet because it did not extend into the sink very far. It was just a nuisance to use. It's a shame that the renovations and the money spent on them did not make it more convenient for those staying in the room.
October 20, 2014
Rated 4.0 out of 5.0 by jenw17 Comfortable bed and great service
Pleasantly surprised by my four night stay. Front desk was genuinely friendly and helpful. Bar/lounge was decent. Room was clean and comfortable.
October 19, 2014
Rated 5.0 out of 5.0 by torreonman renews my faith in holiday inn
this place made me feel welcome upon check in and bianca needs a raise.....the restaurant in the hotel was fantastic...... chef matt knows how to cook a burger and cassie the waitress made us pleased we stayed in this hotel .......plus nice big tv in our room was great!........good job!
October 18, 2014
Rated 5.0 out of 5.0 by RichieRich52 Great Place
Hotel was in a great location with easy on-off access to the highway and close to shopping and sight-seeing. The staff was friendly and our room was clean and comfortable. I would stay here again when in the area.
October 18, 2014
Rated 4.0 out of 5.0 by BuckeyeState Old hotel, with some new updates
Staff was very friendly, though as platinum elite ambassador, was not offered an upgrade or even placed in a quieter room (eg away from the road or on top floor).. not that I necessarily EXPECT it, but the hotel seemed to be relatively empty that night.
Recently updated rooms. bathrooms are clean, though not very ergonomic, more of an annoyance than insufferable, though.
Otherwise, outside of the hotel looks old, hotel smells old, the linens were TERRIBLE-smelling. GYm only had 4 pieces of cardio equipment, no weights.
For what we paid, probably would look elsewhere next time.
October 16, 2014
Rated 5.0 out of 5.0 by FightingIrish Nothing but Professional/Excellent
My experience at Hoilday Inn, Akron-West was nothing but superb, great staff, very personable. Recommend to others to check this hotel out
October 13, 2014
Rated 5.0 out of 5.0 by Denver2008 wonderful hotel
the facilities were great and the staff was excellent. It is conveniently located. the only negative was the free coffee in the morning in the lobby. It wasn't very good and the carafes were not kept filled.
October 7, 2014
Rated 5.0 out of 5.0 by Cindy64 Comfortable stay and great personnel
Stayed twice in one week, once on the way down to NC and again on the way back home later in the week. I was impressed by the personnel I dealt with, the comfort and cleanliness of the room and the relaxation and comfort of the bed. On the way down to NC I left my water bottle behind. When I asked about it on the 2nd stop, the front desk person immediately remembered it and started looking or it and found it. The 2nd stop was on the weekend and the attached restaurant had some noisy parties. I was on the 2nd floor and although I wouldn't let them bother me, they were quite noisy, but not the hotel's fault. I ordered room service and in spite of the parties, I had my food, hot and delicious within 1/2 hour. Very good stay and I would recommend this hotel as a pleasant overnight stop.
October 7, 2014