Rated 3.4 out of 5 by 14
Rated 2.0 out of 5.0 by kzoo13 Older hotel and not priced to reflect
Price was much higher than newer Holiday Inns, by over $40 a/night. Not hot water in entire hotel on second morning of stay. Stayed at this one many times over the years, this was the last time. The make-up is still on the pig, but the structure is showing its age.
February 25, 2013
Rated 3.0 out of 5.0 Short Stay
I recently visited Akron on business staying in the Holiday Inn for 4 nights. The room was comfortable, with a huge TV (if you like that sort of thing) and a clean bathroom. The only disappointment was the inability to get lunch in the hotel restaurant, which was problematic due to the location of the hotel which pretty much meant that you had to drive somewhere for lunch.
February 5, 2013
Rated 4.0 out of 5.0 by FirehouseKG Nice hotel and fun lounge
Stayed here many times and always enjoyed. Dee is a lot of fun in the lounge. Highly recommend.
January 21, 2013
Rated 5.0 out of 5.0 by dsfarley Outstanding customer service and great facility
I stay at this Holiday frequently - almost every other week. The staff's level of customer service is OUTSTANDING ! They go out of their way to be gracious and accomodating. I have never had an issue ever at this location and look forward to my future stays.
January 16, 2013
Rated 1.0 out of 5.0 by jzyblu Priority club member not valued
Don't recommend this hotel. As a platinum priority club member usually stay in holiday inn while on business. Although the nightly rate was reasonable it was not worth the cost. Check out early and stayed in a Holiday inn express in another area. Main reason for not staying
1. Not recognized as a priority club member in check in
2. Clerk had not check room preference in profile and gave room exactly opposite of profile
3. Was told the room was an upgrade but didn't meet reservation requirements. Room condition was not acceptable.
4. Since this was my second time at this hotel ( 1st stay was not that good - was moved to 2 different rooms after complaining) elected to change hotels.
5. Only positive thing about the hotel was the breakfast buffet.
January 10, 2013
Rated 5.0 out of 5.0 by Diggy Service is the reason I prefer Holiday Inn vs neighboring hotels
I have stayed at this hotel multiple times and this recent stay began with a simple reservation and was uneventful through checkout. Besides the front desk treating me personally, breakfast service is the best!
December 19, 2012