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Rated 3.9 out of 5 by 86 reviewers.
Rated 3.0 out of 5.0 by Weekend conference I stayed at this hotel Th through Sun. It was ok. I'm a very experienced business traveler. Key issues were lousy housekeeping. One day they didn't pick up my used towels. The next day they didn't clean or refill my in-room coffee. It was nice having a fridge, and having the newspaper delivered to the door - a practice many hotels have stopped doing. Also, dinner and service at the banquet was very good. The food actually looked like the highlighted photo in the elevator, and tasted great too. A bit short on dishes though, as there were no plates for your dinner roll. Sleeping was not that easy as the walls seemed very "thin", allowing for distraction by conversations in the next room. Hence, my "ok" rating. March 27, 2014
Rated 4.0 out of 5.0 by Good Clean facility Staff is friendly and the rooms are clean and comfortable. property is well maintained. Good business trip hotel. March 7, 2014
Rated 4.0 out of 5.0 by Loss benefit I think the loss of benefits at check in is a mistake. I loved having breakfast on the hotel February 23, 2014
Rated 5.0 out of 5.0 Can't wait to go back Great service, good location Close to everything. House Keeping does a great job cleaning rooms. Breakfast is on point, room service breakfast is even better. I was on bottom floor, room was great. I could go on, one of my best stays. January 21, 2014
Rated 2.0 out of 5.0 by Low class environment, room not clean The only reason I stay at this hotel is because it is the required hotel for my company. I would not stay here if I had a choice -- loud heating unit, dead flies in room, poor housekeeping service, truck engines running in parking lot all night, ... December 20, 2013
Rated 5.0 out of 5.0 by Great time at this hotel, preferred property for the Tangier Music Concerts We recently stayed at this property and was pleasantly surprised. The room was wonderful, clean, and quite comfortable. December 15, 2013
Rated 4.0 out of 5.0 by Great Service I stay at IHG Hotels often because of quality and service and Akron-West is another example of how a hotel and their staff make the difference in travel. Everyone was very nice from the waitress at breakfast to the front desk. I travel a lot for business and having IHG hotels in my territory equals comfort. Thank you Holiday Inn Akron-West! December 13, 2013
Rated 3.0 out of 5.0 by Fair experience For the price not bad. Cold breakfast not appetizing, warm breakfast for $ 5.00 good. funny smell in the lobby by the elevator. November 27, 2013
Rated 3.0 out of 5.0 by DISAPPOINTING.... I made a special effort to talk with the bartender regarding how late the bar would be open on October 15th, a Friday night. He said 11:00 - I have another job & I need to get home to bed so I can get to it. I informed him that a group of near 30 would be returning from the Tangier (including the artist Euge Groove) and would like to frequent the bar at the hotel. He again stated only till 11:00 p.m. (on a Friday Night, Really???). We returned to the hotel at 10:30 - only to find the bar dark and already closed. Not only is this disappointing from a guests perspective, but it's simply not good business. Thank you for your time. November 19, 2013
Rated 4.0 out of 5.0 by Good Stay Was a good place to stay. The hotel was a bit older, but the friendly and attentive staff made up for that. November 19, 2013
Rated 4.0 out of 5.0 by Great value, friendly staff I had an extended business trip and stayed at this hotel for 3 weeks. The staff were always friendly and attentive, with special mention of Shaun, Debbie and Colleen. During a long stay you appreciate the personal attention and interaction. Despite being a bit dated, the hotel is clean and we'll kept. Rooms are large and beds are comfortable. Will definitely return! November 18, 2013
Rated 5.0 out of 5.0 by Great Hotel! We were there for a soccer tournament. Everyone at the hotel was VERY friendly and accomodating with us all! Special thanks to Marquis (sp) and the front desk. Made sure that everything I requested was taken care of! Thanks! October 30, 2013
Rated 3.0 out of 5.0 by Tub would not drain Started shower and tub started filling with water. Checked drain and it was open. Tub could not have been cleaned with this problem. It took many minutes after completing my shower for tub to drain. This is gross! This room should not have been rented! I reported the problem to front desk when I checked out. Also bed was hard and remote for TV was dirty. October 25, 2013
Rated 5.0 out of 5.0 by Great service; beautiful room! Great stay last weekend for a wedding! The room was nice and spacious and very clean and modern. Front desk was very helpful and friendly. Would definitely stay here again! October 23, 2013
Rated 4.0 out of 5.0 by Akron Visit The common areas were very good. Did not like the rooms as much. October 14, 2013
Rated 4.0 out of 5.0 by Recommend Akron-West Holiday Inn Good value for the money!! Great location. Nice room and good breakfast. FYI, no DVD player in the room (for those with small children). October 2, 2013
Rated 5.0 out of 5.0 by Extra friendly staff Our high school class gathered for 50th Anniversary. Staff was super and accommodating and nice even though we mingled around in the lobby and bar area for awhile before and after proceeding to a Ballroom for excellent spread of heavy Hors d'oerves. (How DO you spell that!) Breakfast was very good and included oatmeal for our mature digestive systems as well as bacon, sausage patties, scrambled eggs, potatoes, waffles, bagels. It was just great. September 24, 2013
Rated 5.0 out of 5.0 by Great Service I have been coming to this hotel for over 5 years. The work on the hotel has been great. The people know me when I walk in. They have provided me great service, made room changes, helped me with meetings and are always looking for improvements. Thank you. September 23, 2013
Rated 5.0 out of 5.0 by Great hotel and staff This Holiday Inn has recently been renovated and is very nice. The staff is just great and the restaurant and bar does a very good job. It is also conveniently located within minutes of at least 6-8 really good restaurants. Of course the standby chain restaurants (Like Outback, TGI Friday's and so on) are right there too, but these 6-8 are far above them. September 23, 2013
Rated 4.0 out of 5.0 by A timeless classic........... Do not judge this book by its cover! The outside looks very dated. Takes me back to my childhood in the 70's! The inside of the property is very nice as they are going through some renovations. NOTE: you have got to check out the 70's era toy Holiday Inn diorama. It is located just right of the elevators in the glass case. It is great! Definitely a flash back! I was not recognized as a platinum member, but the staff was very pleasant. The room was very clean and comfortable. Overall a great place to stay Tallahassee. GO NOLES!!!! September 18, 2013
Rated 5.0 out of 5.0 by Nice Location We were able to walk to a variety of different shops and stores. September 10, 2013
Rated 2.0 out of 5.0 by Nicely renovated I booked my room weeks before I needed it because I needed ajoining rooms because my 89 year old Mom was joining me. I actually came in a day earlier to check in and make sure our rooms were adjoining. Comes time to get the other room,and they had given it away.! Now I have an 89 year old woman in a wheel chair DOWN THE HALL!! They ended up discounting her room. I think they should have given it to me for free.... September 6, 2013
Rated 5.0 out of 5.0 by Lounge Everything was very nice and clean. My only negative was when I ordered a glass of wine at the bar and I got a little plastic cup and it was $4.00. My husband's drink was also served in a plastic cup, and his drink was nothing special but cost $8.00. So we only had one. Would prefer a wine glass at least! September 5, 2013
Rated 5.0 out of 5.0 by I Can't Wait To Come Back! I stayed at the Holiday Inn West for the RundgrenRadio Birthday Weekend. The people were awesome, the staff was great and the food was excellent. I hope the party can return here next year because this hotel was the best choice ever! September 4, 2013
Rated 4.0 out of 5.0 by Don't look at the outside... but from within The exterior of the hotel looks like a Holiday Inn from the mid 1960's-70's... but don't let that fool you. They have done a fairly good job at renovating the property - including the rooms. My company has a special rate with this hotel, and is very much worth the price... which also included a couple of drinks at the bar and a better-than-typical buffet breakfast. With the Hyde Park Steakhouse connected via a hallway - it makes staying here for work very worthwhile. September 3, 2013
Rated 5.0 out of 5.0 by Comfortably relaxed Arrived on motorcycle and asked for safe place to park it. They told me to park it under the canopy by the front door and they would keep an eye on it. That is service that I appreciate! Had a great room, good meal in the Montrose Grill and relaxing drinks. I slept good not having to worry about my motorcycle! Thank you! August 31, 2013
Rated 4.0 out of 5.0 by Calm in lieu of potential chaos We were visiting Akron for a memorial service scheduled on the same weekend as the Soapbox Derby finals. The property hosted many racers & their families as well as a family reunion for another group. Needless to say, many kids (full of energy) were about. Regardless of this, the building was kept clean & ordered & the staff (especially at the bar & during breakfast service) were not only courteous but genuinely friendly. Our stay turned out much better than originally expected. August 7, 2013
Rated 2.0 out of 5.0 by Room staff slow. Had to ask that towels be changed Food was good and priced right in the restaurant but the room staff seemed that they were overwhelmed with the number of guests. August 2, 2013
Rated 5.0 out of 5.0 by Derby week stay This hotel and staff have been treating us good for the last few years now. Never any problems! August 2, 2013
Rated 5.0 out of 5.0 by stay here often we stay here often as we go to blossom music center. They are always freindly. we love the bar there. August 2, 2013
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