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Rated 3.9 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Cutter FBO Cutter FBO made all the arraignments for this stay. This hotel is great and I would request it again. September 15, 2014
Rated 3.0 out of 5.0 by Shoddy Building I was surprised by the poor workmanship in this hotel. Tile work was substandard, grouting around tub was poor, wallpaper was torn and the hotel isn't that old. Obviously the contractor was less than desirable. Secondly, although this is a Holiday Inn Suites property, no breakfast was offered nor complimentary coffee in the lobby. The make it yourself coffee is pretty dismal and offers powdered creamer. I just waited to go the Starbucks at the airport. Conversely, the Holiday Inn Express in Los Alamos was quite nice. September 15, 2014
Rated 4.0 out of 5.0 Service in the bar was outstanding. The lady at the bar remembered me from five years previous when I would stay once a month in the hotel. this made up for several shortcomings experienced during the stay. the pickup and delivery to airport was prompt and on time. September 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and Good Service Nice, comfortable beds. Good Customer Service. Convenient location to airport. September 9, 2014
Rated 3.0 out of 5.0 by Somewhat disappointed in this location The property itself was up to Holiday Inn standards. Great location for access to the Sunport. My only complaint was with checkin. It wasn't horrible, just not up to my expectations, based on many stays with this brand. September 8, 2014
Rated 5.0 out of 5.0 by Room upgraded As an IHG member, I am always upgraded to a nicer room which is more comfortable. Staff is always very friendly and assist when I request something. September 6, 2014
Rated 5.0 out of 5.0 by Home away from Home Although it is a few miles away from where I would have liked to be, I selected this hotel for the indoor pool. I stayed here with my daughters, who enjoyed every minute of their time spent in the indoor pool. The rooms were very spacious, including the bathroom. The beds were very, very comfortable. Overall, I will be staying here again, even though it is a bit far from any dining establishments or mall. September 4, 2014
Rated 3.0 out of 5.0 by It's OK. Not great I expected a bit better than an Express and a bit less than a Staybridge, what I got wasn't even as good as an Express. September 4, 2014
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