Rated 3.9 out of 5 by 272
Rated 5.0 out of 5.0 by wife001 Quiet and Great Room
My husband and I choose the hotel based on the Holiday Inn website. We were not disappointed. We choose the King Suite for our 20th Anniversary. The room was great, extremely quiet and had a wonderful jetted bathtub. The rooms were nice and spacious. Would definitely choose this hotel again.
July 21, 2015
Rated 4.0 out of 5.0 by KLLM Comfortable bed, too noisy for good rest
Overall the hotel was fine. My room was right next to both the elevator and ice machine, making for an extremely noisy stay.
July 18, 2015
Rated 1.0 out of 5.0 by Captain Throttles No Air Conditioning in the Summer
Flew my private airplane to Albuquerque for business. Cutter aviation recommended this hotel and was kind enough to book the room...
No Air Conditioning (Broke)
Filthy dirty rooms
Disgusting black sludge in the coffee pot
Body hairs all over the bathroom
Complained to front desk upon checkout...they said manager has all the authority. He never called me back, I finally called the next day said he would look into the issue and would call me back in 30 minutes.
Never called me back, so 2 hours later I called. They didn't believe me, until they looked into the matter...called me back and agreed to credit my account.
Have no proof as of yet whether they actually credited my credit card.
July 17, 2015
Rated 5.0 out of 5.0 by NMTraveler42 Great place to stay near the ABQ airport
Clean rooms, friendly staff, convenient location. Good place to stay near the Albuquerque airport. Will stay there again.
July 6, 2015
Rated 5.0 out of 5.0 by deaniecg Cmfortable bed and friendly staff
Only stayed one night traveling from Colorado to Las Cruces. Nice comfortable place to rest up from the long trip!
July 6, 2015
Rated 2.0 out of 5.0 by business_traveler00 Need to remodel the remodel...
Unfortunately, the remodel work at this location is sub-par.
As well... it's only 35% or so done from what i can tell.
Room was quiet enough, nice bed, linens, etc. General cleanliness was fine, but my issues are as follows:
1. Furniture (e.g. stools, chairs, tables) was old and worn. You know how old furniture shows its age with stains and ripped / dangling threads? Yeah...
2. New tile in bathroom, but horrible installation work. The door to bathroom would not open more than half way (because it hits the new tile mid swing!), so I had to dance around it to reach lavatory section of bathroom. As well, the tile - while clearly newer - was unfinished at walls / floor trim areas (gaps, exposed edges, etc).
3. The drain grate in shower was COMPLETELY UNATTACHED. I noticed when one of my feet stepped there it slid under me, and when i looked down, it had slipped entirely off the drain hold exposing both the hole to step in and the potentially sharp edges of that piece of metal.
Internet was good. The location is convenient, and you can easily go out to nearby food options if you choose. I feel bad for whoever is funding the remodel... they are wasting time and money by poorly managing the process and not committing fully to a wholesale improvement.
July 1, 2015
Rated 4.0 out of 5.0 by two busy Repeat Customer
Good place to stay. Stayed here many times. In process of remodeling currently.
June 29, 2015
Rated 4.0 out of 5.0 by jbtx68 good experience
other than the WIFI, my stay was great. The WIFI needs work.
June 29, 2015