Rated 4.0 out of 5 by 212
Rated 3.0 out of 5.0 by AlanEE OK Place to Stay
The exterior and lobby are nice. The rooms are barely average, with upgrades needed. They are currently painting the place, but it needs more than that. I stay in Albuquerque often, and with the Holiday Inn Express and Staybridge nearby, there is no reason to stay here. There were nice walk in showers, but the calking was terrible. The beds were just OK, and the AC unit had issues. Good and fast internet service, plus nice pool and exercise room.
March 1, 2015
Rated 4.0 out of 5.0 by kari02 great room but don't book for pool/spa
We visited for a week and the biggest factor in finding a hotel was an indoor pool for our son and spa for my husband and I to relax. The spa only worked on the first night and t he pool was cloudy which isn't really an issue but it had a lot of hair floating in it that never got cleaned out. I was actually looking for a skimmer to use myself but was disgusted when he came up with a handful of hair and we wouldn't let him swim anymore.
On the other hand the room was great. Very clean and the beds were very comfortable with both firm and soft pillows on the bed.
February 27, 2015
Rated 5.0 out of 5.0 by Trom23 great hotel near airport
Spacious Suite for a fraction of other hotels in area, room was clean and quiet as I requested. Perhaps the only downfall was the breakfast, I was not impressed, the pancakes were HARD and though we were there early (around 8am) there was hardly a selection. Other than that I would stay again, I would just opt for breakfast elsewhere- especially at 10.95 a person. (kids do eat free which was nice)
February 26, 2015
Rated 3.0 out of 5.0 by dug0114 uncaring
I was very dissatisfied from the moment I was greeted (not) at the desk, to the moldy food left in the fridge from a previous customer. Airport parking was $4 while across the street it was $3, and the employees were unfamiliar with how the procedure worked, or if there was room in the parking lot.
Had chicken wings for dinner..they were probably the smallest wings I have ever had with very little meat.
The good thing...the hostess at the small bar/rest. off to the right of the dining room. She was a joy.
Would I return, NO.
February 21, 2015
Rated 1.0 out of 5.0 by Jenn1313 Horrible!!!!
I would not stay at this hotel again. The parking lot is way to small, the hotel was under construction and it was a mess on our floor. The room was way small and dirty. The bed was very uncomfortable and the pillows were way to soft. The customer service was ok while we were there but I left a item that was very important to me in the room and trying to get it back was a nightmare no one returns calls there and the management was very poor.
February 20, 2015
Rated 3.0 out of 5.0 by Pinfold Hope you don't have to charge anything electrical
Bed was great, pillows great, TV good, staff was excellent and polite.
However, I would definitely not book here again for two primary reasons.
First, their are no electrical outlets (not being used by lamps) at the desk in the room, or anywhere near it. Second, the available outlet in the room was 1. on a lamp by the bed. 2. behind the headboard, literally, of the bed.
Second issue - the shape of the shower. I know this sounds odd, but it's a tiny square box, very uncomfortable to shower in. No conditioner (which I think is a first) struck me as odd - there was shampoo, bar soap, and body lotion.
Next, a very limited room service menu. I like to have breakfast in my room every day, and there is a card you can hang on the door and they deliver it at a time you specify; however, for 3 of the 5 days, the card was not replaced by housekeeping.
Parking is really bad as well - as the spots are too close back-to-back, so it was almost impossible for me to back out of my spot one day.
Again - staff was excellent, polite, attentive, and helpful.
February 16, 2015
Rated 3.0 out of 5.0 by jack_e Good value, close to airport
The hotel is very reasonably priced and close to the airport but those are it's only real assets. It is not close to any dining locations and it can be awkward to get to depending on which direction you are coming from. It is clean and reasonably comfortable. There is a bar and restaurant at this location, dinner was good quality and not to expensive for the location. This location is far enough from I25 and other major roadways that noise was not an issue during my stay. There is some noise from the airport but it was no distracting.
February 16, 2015
Rated 5.0 out of 5.0 by randy777 Great Stay
Cleanest hotel room I've had in a long time. Only issue that popped up was I was told by the front desk at checkin that the shuttle would take me anywhere within 3 miles of the hotel. When I asked about it later on I was told it only does airport drop offs now....
February 16, 2015