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Rated 4.0 out of 5 by 523 reviewers.
Rated 4.0 out of 5.0 by Clean Hotel Very clean room and facility.. My children enjoyed the swimming pool. The beds were very comfortable. Internet speed was perfect. I did not get a chance to dine in the hotel but I heard great reviews from other guests. My only issue is customer service after check out. My son accidentally left his bag in lobby during check out and when we noticed we immediately called and even stopped by. No compassion was shown by front desk, or housekeeping. Responses concerning my sons bag was very rude. May 24, 2016
Rated 4.0 out of 5.0 by Old Town Alexandria Holiday Inn Clean and close to old town. Has great shuttle service, bar/restaurant area and a nice place to come back to after working or visiting the city. May 23, 2016
Rated 5.0 out of 5.0 by Last Minute Reservation, Turn Enjoyous Experience - Expert and Engaging Staff - Welcoming environment - Accommodating Amenities - Quiet and Embarrassing Surroundings If anyone has the opportunity to fly into the Reagan Airport and is in need of a place to reside, for the night. Regardless of the nightly rate, this is the hotel that one should visit. It will ease whatever stress you may have. May 22, 2016
Rated 2.0 out of 5.0 by Needs to step it up Restaurant called and woke me up after 11 pm to ask a question about my bill. Not hard, food charge to room like I signed for. Separate bill for beverages paid by credit card just like I signed on the two separate bills you provided me when I asked. Waking someone up, not good. Food from restaurant made me sick. Very sick. Came in on first night of two night stay to let them know I would need another night. Staff said no problem, reprogrammed my card. Had one rate Sunday night, another on Monday night (which I knew when I made the reservation). What I didn't know, and was not told, was that the rate for the third night increased another $60. Had I been informed I would have changed hotels. I did call and the bill was adjusted. Room was clean, housekeeping staff did a good job. May 22, 2016
Rated 5.0 out of 5.0 by My Experience The hotel stay was average, if I were in the area again I am not sure if I would stay at the hotel again due to my husband and myself getting sick after eating breakfast in the hotel restaurant. Overall my experience was average and hopefully my future stays with Holiday Inn are different. May 18, 2016
Rated 5.0 out of 5.0 by very easy super great hotel with easy access to airport and local areas. Room was above expectation. I arrived late and left early and was very convenient and comfortable for me. May 18, 2016
Rated 2.0 out of 5.0 by Took my money and refused to allow a change of Hotels Website said that cancellation was allowed but didn't mention that you would lose your deposit. In my case it would have cost $458.00 to move to a different holiday Inn. May 18, 2016
Rated 1.0 out of 5.0 by Won't do this one again Room provided was not what was booked and pre paid for; no AC or heat; no use of the pool and hot tub; noisy property with other guests not being controlled; buffet not worth the money charged; staff seemed indifferent to the lack of temperature control. May 12, 2016
  • 2016-05-29 T13:57:02.374-05:00
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