Rated 4.0 out of 5 by 362
Rated 1.0 out of 5.0 The worst Holiday Inn Ive ever stayed at
Thank you so much for sending this email. I was going to call and complain, when we returned from our vacation. You saved me the trouble. We were traveling with our high school. The band was in the Independence Day Parade. I say that to say, that I had no choice in hotel. This is where school was staying, so we stayed there, too. We were in room 106, I believe. We stayed 4 days, 3 nights. It was miserable. The room was so humid! It was like the room was misted with water and it never did dry. There was a moisture in that room. It was very uncomfortable. Everything was sticky. Next is staff. They were friendly enough when we checked in, but that was the end of that. Never a "good morning" or "how was your day." Once we were checked in, they never even acknowledged us. Always had their heads down in the computer. No smiles or anything. I had to go all the way up to the counter, before someone would raise their heads and acknowledge me. Next, coffee. Now, I can understand that you have a restaurant in the hotel for breakfast - fine. But, to not have any coffee in the lobby, is just cheap. My husband had to spend $4 for a cup of coffee. Yes, you have the little coffee makers in the room but 1) it isnt enough and 2) that coffee always tastes bad. Lastly, the swimming pool. There was only one night that we could enjoy the pool The band kids were still out, so my husband and I decided to go cool off in the pool for a little bit. We got up there and the "Closed" sign was up and workers were in there, cleaning up the area. I checked and the pool was supposed to be open until 9:00. It was only 8:30. Yes, its only half an hour, but all we needed was to sit and cool off and relax. As, Im sure you have summarized, I was not happy with this stay, at all.
July 24, 2015
Rated 5.0 out of 5.0 by MargoST Safe and Comfortable
I wanted a hotel that was safe, comfortable and easy to get to the Metro. I wanted to show my adult niece Washington DC and Old Alexandria, VA. We are super walkers and loved the closeness of King Street and all that it had to offer. The Holiday Inn offered a free shuttle every half hour to the Airport, where the Hub of the Metro was located to bring us to various parts of Washington DC. We both felt safe inside and outside the hotel. Our room was very clean, the beds very comfortable, the a/c was awesome and having a fridge to have cool drinks at any time was a plus. We only wished the pool hours could be longer in the evening after walking all day in the hot sun in July in Washington DC. I highly recommend this hotel to anyone that wants to experience Old Alexandria and Washington DC. Having my car parked the entire visit in a secured garage was a plus even though we had to pay a daily fee.
July 23, 2015
Rated 5.0 out of 5.0 by Lau15 Great service and location.
Great service, good amenities, and located close to lots of sites of interest and activities.
July 23, 2015