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Rated 4.4 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by Overall excellent Very friendly, caring, and professional staff. Housekeeping staff was not quite as on the ball (remember to put your Do Not Disturb sign out if you don't want to be awakened early), but the rooms were clean, the food at the restaurant was good, and the wifi was fast, free, and reliable (all important things when traveling with kids!). The shuttle was very handy at getting to and from the King St. metro stop as we did not have a car. The room was too warm initially but once we switched the thermostat mode from heat to AC (in February), it was perfect. Would definitely stay here again. February 24, 2014
Rated 5.0 out of 5.0 by Good rest Good location easy in and out, friendly service and priced very good for the area..been coming to this place for over 24 years for business in the area...clean, reliable, all good. January 15, 2014
Rated 5.0 out of 5.0 by Great experience The staff were very friendly and professional. Always asking if I needed anything. January 6, 2014
Rated 5.0 out of 5.0 by Holiday Inn Home away from Home! I was staying in the hotel over the holidays for work and was delighted by both the quality of the hotel and the great attitude of the staff. During the week I was there, every single employee I saw greeted me with a smile and asked if there was anything they could do for me. January 6, 2014
Rated 4.0 out of 5.0 by Good stay - bad shuttle service We enjoyed our overnight stay. Room was nice - staff was nice. We stayed in this particular hotel because of the shuttle service to the airport. We paid extra for the park and stay package, but the shuttle to and from the airport was a nightmare. We received a call the night before our flight informing us that due to airport crew staff's needs the morning shuttle wouldn't leave until 6:30 (we had a 7:45 AM flight) with the shuttle arriving at the airport about 6:50. After much conversation we convinced the hotel staff that 6:50 was too late to arrive for a 7:45 flight and that we needed to leave at 6:00 AM so they offered to call us a taxi at our expense. After further conversation the hotel agreed to pay the $18 taxi ride for us to get to the airport at 6:00 AM. Then coming home our plane landed at 4:00 PM but we didn't get the shuttle back to the hotel until 5:30 PM (again, airport crew was given top priority over us). It all worked out in the end but very frustrating and elongated the process to return to the hotel. January 5, 2014
Rated 5.0 out of 5.0 by Christmas Visit Came to the DC Metro Area to visit my granddaughter for Christmas. And she simply loved the hotel and it's location. Had a minor problem with the shower head but once reported they were right there to correct the situation. January 4, 2014
Rated 5.0 out of 5.0 by Made you feel welcomed! We stayed at this particular Holiday Inn because the other hotel that we had previous had no more room for my cousin & his family to stay. We are SO glad we did! My husband had a conference to attend for 5 days & we had to leave on Christmas Day from NY because he had to be there on the 26th very early in the morning. When we arrived, we were greeted by Ms. Cordelia at the front desk. She was very warm, friendly and concerned for our well being. Ms. Cordelia even gave each of us gifts bags full of snacks. She was the type of person who showed genuine concern for you even though she has never met you. It takes an amazing person to have this kind of characteristic! I mentioned to Ms. Cordelia that we have 3 kids and having 2 double beds would be fine for us; I actually insisted. Ms. Cordelia wanted us to feel comfortable because after all we were staying for 5 days. She decided to show us the room that she was telling about; it had a King size bed & a pull out sofa. Then, I realized that this was what we definitely needed to sleep comfortably with the 3 kids. Ms. Cordelia was right! If she had not made that suggestion, we would have not grown to love this particular Holiday Inn. We were truly blessed for her help! Everyone including that staffs in the restaurant were very warm and friendly; they made us feel like we've known them for awhile. My cousin & his family also have said great thing about this hotel. Even the kids cannot stop talking how great this hotel was! We would rather stay at this 3 star hotel with excellent service all around then a five star hotel. January 2, 2014
Rated 5.0 out of 5.0 by Perfect for Me Quiet and comfortable, the ideal place for a romantic getaway! January 2, 2014
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