Rated 4.0 out of 5.0 by Misses Great location to Alexandria.
Very comfortable, bathrooms a little small, but clean.
June 15, 2013
Rated 5.0 out of 5.0 by JRCD1007 Quiet room, clean and relaxing
Close to the Metro, local lunch and dinner areas, exceptional Hotel Service. Staffing was always pleasant and abiding to our multiple requests. Hotel free transportation to downtown Alexandria, pick-up services provided every hour. A true fresh approach to making their guests feel comfortable . A must stay.
June 2, 2013
Rated 2.0 out of 5.0 by Jennifer1234 Comfortable bed, poor service
Upon check in for my two night stay, staff advised me I would have to check out the next morning, and re-check into a different room. When asked why, they said they have a group that needed to stay together. They never notified me of this before hand, by claiming they didn't have a contact phone number for me. I provided that, and they had my e-mail since I received numerous reminder e-mails about my upcoming stay from them. I also requested the price to be adjusted because I had AAA, and the discount was not taken when I made reservations online. The staff stated the stay was already charged to my card (it was not, as I had already reviewed my account records) and there was nothing that could be done to adjust the price. They only took $20.00 off my bill for the inconvenience. They next morning, we had to a lot an extra hour before starting our day to haul all of our stuff to another room two floors up. I expressed my concerns very maturely and politely, however the staff seemed to have little empathy with a carefree attitude. The bed's are comfortable and it's walking distance to the metro, so we stayed.
Thank goodness I checked out in person. When I did, the desk staff stated they had me staying for an additional night. This was NEVER in my reservations or mentioned.
June 1, 2013
Rated 4.0 out of 5.0 by GuestIND Great Value for Money
I had a comfortable stay. The hotel was conviently located to eisenhower metro. Good restaurants close by in addition to the AMC Imax cinema hall.
May 29, 2013
Rated 5.0 out of 5.0 by CEDUP2 Always good
Easy access from around the area, and a better deal usually from other places in the area.
May 28, 2013
Rated 5.0 out of 5.0 by Dcraig1947 great staff
Stayed 5 days and everything was great: staff, food, room, location. We were several hundred yards from the Metro and 20 minutes or less from downtown Washington. I can't understand why more people were not dining in the hotel. The food was great and our grandkids' free meals were the same size as adults'.
May 25, 2013
Rated 4.0 out of 5.0 by custompiper Staff made us feel like royalty
We loved everything about this hotel except the beds. Our company had booked a block so it may have been their fault but we had to settle for two double beds. After 36 years of marriage we are not ready to start sleeping alone so a double bed is a bit too "cozy." Easy access to great food and a short walk to the Metro. Great staff that genuinely makes you feel welcomed and important to them. Will gladly return!
May 23, 2013