Rated 4.3 out of 5 by 201
Rated 5.0 out of 5.0 by Stevesap1 Super friendly and helpful staff
My wife, sister in law and mother in law recently stayed here and had nothing but good to say about their stay and the friendly and helpful staff.
The hotel is convenient to everything and having the hotel shuttle to take you to nearby Old Town for dining and shopping was a plus.
Zac, at the front desk was always helpful and friendly and even printed out their boarding passes for their flight while they were off sight seeing.
They said they would most definitely stay here again.
Thank you for taking such good care of them.
June 27, 2016
Rated 5.0 out of 5.0 by Mike 140 great service
staff found out we were celebrating our 40th anniversary and surprised us with a chilled bottle of champagne and fresh strawberries. It was a wonderful surprise and we can not thank them enough. Thanks again, Mike
June 25, 2016
Rated 5.0 out of 5.0 by pwg1957 Nice place, good location
A very nice place, especially since the remodeling (and I liked it just fine before). Near the Eisenhower Street Metro Station and a few other restaurants. Loved the bar. The only slightly negative thing I can say about it is that the elevators were kind of slow and one always stopped on the 8th Floor whether anyone was there waiting or not. Price was reasonable, though I'd probably charge about $20 less per room per night--this based upon comparison of value / location / price of other area hotels (including other Holiday Inns). Will definitely stay here again.
June 21, 2016
Rated 4.0 out of 5.0 by Bill2040 Stay 16 June 2016
Carpets in hallways need to be changed out. Everything else was fine.
Special kudos to the drivers of the Holiday Inn Van. Great Job!!
June 20, 2016
Rated 3.0 out of 5.0 by MR1024 Metro location and room cleanliness
The metro location was key in booking and staying in this hotel. With just a quick walk you cannot beat it. The room always stayed clean - fresh towels and sheets made returning to the room after a day of sightseeing fantastic. The customer service was extremely sub-par with no attempt for resolution or observation of empathy. The wrong room was received after paying a higher rate for a better room because they were sold out. The squeaky elevator kept opening and closing all night outside our room and the customer service did not try to fix it at all. Of the three elevators, one was always disabled, the other stuck on our floor and the last one sometimes didn't respond to the button being pressed. Unfortunately, I would probably stay here again because of the metro location and not having to wait on a shuttle.
June 15, 2016
Rated 4.0 out of 5.0 by ScotDec Great for Metro
Metro is easy, parking is free. Small hotel and perfect for the business traveler. Used this property to move in and out of DC....easy, inexpensive, clean, safe.
June 7, 2016
Rated 4.0 out of 5.0 by Gordorini good value and convenient location
Convenient to Metro and Airport. Easy access to freeway and Alexandria. Starbucks across street which is always good.
June 6, 2016
Rated 4.0 out of 5.0 by ZorroRojo Nice and convenient location
Great place but had some issues with the bathroom. Overall great staff and stay despite some inconveniences.
June 4, 2016