Rated 3.9 out of 5 by 76
Rated 3.0 out of 5.0 by Brooke92 Comfy with a Price issue
My stay at the hotel was nice. Nice room. Very clean. Hotel staff was polite and welcoming. Although, I was double-charged for my stay. Still waiting for my credit back to my account.
November 30, 2013
Rated 4.0 out of 5.0 by MikeP60 Nice hotel, scary area after dark...
Hotel was clean, staff was good, wings at the bar were good and room was pretty nice. Only bad thing is the location of the hotel. I felt a little uncomfortable walking after dark.
November 25, 2013
Rated 4.0 out of 5.0 by WisconsinFan76 Excellent Staff!
I was in town for one evening, and decided to stay at this Holiday Inn, as it seemed to be in a convenient downtown location. The front desk staff was extremely friendly and accommodating. I wish that every hotel I check into had such friendly and helpful associates. My room was clean and quiet. The only thing I didn't care for was the parking situation. There's very limited street parking, and a city parking garage. The parking garage is a bit sketchy. Considering the location of the hotel, there's really not much they can do about it. I would recommend this hotel to anyone looking for a clean, safe facility in the downtown area.
November 14, 2013
Rated 5.0 out of 5.0 by CoachS Nov 2013 Stay
The staff there was extremely accomodating and went out of their way to assist my group during our stay. My vehicle was unable to be parked in the parking garage due to an attached roof cargo carrier. The staff, Darrell (forgive me if I've misspelled his name), was extremely helpful in allowing me to park outside at the end of the main drive and informed front desk staff for the remainder of our trip. He and the rest of your staff were extremely helpful to my group of 15-20 people who came in from Michigan.
Thank you for the excellent service.
November 13, 2013
Rated 1.0 out of 5.0 by mjv2012 There was a smoker next to my room
The room I was placed the night prior stunk like old cigarrette and I requested to be moved to a different room the next night.
A person next to me smoked in a nonsmoking room and we shared vents to it smelled terrible. I have asthma and it got worse, the staff was told but did not move me or move the person next to me. The person never opened the door.
I had difficulty breathing all night, I don't think I should have even paid for my stay. Terrible terrible.
October 28, 2013
Rated 2.0 out of 5.0 by sleepless19 heating unit and pillows
Did not get any sleep, maybe two hours. Your heating units are so loud when they come on you cant get any sleep. Have stayed in all types of hotels,motels and have never heard a heating unit that loud...Like most hotels your pillows are too hard or thick to get comfortable...
October 23, 2013
Rated 3.0 out of 5.0 by banuo Friendly staff
The staff was really friendly and helpful. The room was okay and I slept well.
I steered clear of the restaurant and the bar though, the food not being worth it and the serving staff being... easily overwhelmed...
October 22, 2013
Rated 3.0 out of 5.0 by AKumar22 Broken Wifi - no help
Although the rest of my time there was great, I was upset that my wifi stopped working halfway through my stay with the hotel. When I called the front desk to inquire as to how to fix it, they were absolutely no help. All they did was give me another phone number to call. I called that number and after allowing the phone to ring for 15 minutes with no one picking up, I hung up.
If you're staying in Allentown for a business trip, or just need wifi this may not be the hotel for you.
October 16, 2013