Rated 4.1 out of 5 by 343
Rated 5.0 out of 5.0 by BlackLibrary Excellent, Responsive Staff makes all the difference
Been coming to the Allentown HI for over a month now. I travel for work constantly..true road warrior. Among the spots I've been to, these folks have service down perfectly. Very responsive, and attentive. I have only praise for them.
Rooms are decent sized, and clean. Though dated compared to the other venues in the area, I recommend them because of their value, safety, and staff. Their restaurant is impressive, and features a diverse, welcoming menu for dinner. Salads are down right huge and can suit for a meal on their own.
Only thing I wish they had available was ability to store items from week to week in between visits, or had safe storage. Though completely -functional-, it would also be nice if the actual rooms had as much aesthetics as they have placed into the common areas.
Safety and cleanliness were never an issue at this place.
When you are constantly away from home, its good to see staff that are accommodating, mindful, diverse, and friendly. Management seems to embody the phrase "Semper ad excellentiam contende"!
You will be pleasantly surprised with your stay if doing a project for PPL or Talen, and don't follow the herd.
February 1, 2016
Rated 5.0 out of 5.0 by mickle34 Great service
Great hotel with great service. We were snowed in and glad we stayed here. The pool was great, the breakfast was good and the room was good. The beds were OK not as good as I hoped but...
January 28, 2016
Rated 3.0 out of 5.0 by lee5985 Comfortable bed and great service
Avoid making customer service inquiries. Instead visit Customer Care or Contact Us for immediate attention
January 27, 2016