Rated 3.9 out of 5 by 78
Rated 4.0 out of 5.0 by Worker123 This hotel is working hard to show improved service
I was a guest at this hotel last week, after reading less than stellar reviews. The rooms were clean and comfortable, the downtown area is a bit sketchy. The staff worked very hard to be friendly and serviceable and the hotel restaurant/bar were very nice. There is not a lot to do in the downtown area currently and the Allentown Pub was a good place to eat. Seems to be undergoing urban renewal and the staff was great. I would not recommend wandering around at night.
December 9, 2013
Rated 5.0 out of 5.0 by TMR05 Loved the staff; sketchy surrounding area
I passed through Allentown for a few nights. Got in late Monday and wanted some food, so ordered something a few blocks down. Walked outside to get it and almost immediately turned around and came back- I did not feel safe at all. Everything was shut down, and the one group of young males that I saw made me extremely uneasy. I travel a lot, and am very comfortable being outside alone in downtown Pittsburgh, Seattle, NYC, etc.
When I went back and admitted that I wasn't comfortable, Angel, in security, took the time to escort me so that I could grab the food. He was so nice! The hotel is not brand new, but it is well kept and cared for. Everything was clean and welcoming. The price (I paid $60/night) was extremely reasonable for the accommodations.
Highly recommend for the value and service, especially if you are a not a young woman travelling alone. I understand that they are in the process of cleaning that area up, and saw evidence of that even as I was there in the new, swanky buildings across from the hotel.
December 6, 2013
Rated 3.0 out of 5.0 by Brooke92 Comfy with a Price issue
My stay at the hotel was nice. Nice room. Very clean. Hotel staff was polite and welcoming. Although, I was double-charged for my stay. Still waiting for my credit back to my account.
November 30, 2013