Rated 3.9 out of 5 by 143
Rated 5.0 out of 5.0 by dobro45 Don't judge this hotel on the route your GPS will take you to get there
So, as a business traveler spending 15+ days a month in hotels, MAYBE I have a different expectation from some other reviewers. I want super friendly, efficient, thoughtful staff, a clean room, and knowledgeable staff to guide me on where to eat. Stayed one night this week. Denise, our check in lady was delightful, pre-empting every question I had. My room was clean (a little dated) but clean. For dinner - i did not dine in - the hotel is going through a change of menu, and was too bread based for my gluten intolerance. Explaining this to the bar staff they recommended an alternative gluten friendly restaurant 2 blocks away, and it was tremendous. One thing this hotel cannot control is the route your GPS will bring you in to the hotel. As you look around on your drive you will think "oh my!", but don't judge the hotel, the staff, or the fabulous Downtown Allentown hospitality and spectacular new restaurants by the suburbs your GPS takes you through to get there.
August 17, 2014
Rated 5.0 out of 5.0 by Karma19 Don't judge this Hotel by the neighborhood
When we first pulled up I was quite disappointed with the appearance of the neighborhood and the area, but I must say you shouldn't judge the hotel based on the neighborhood. The staff was extremely attentive and accommodating. We ate dinner in the bar/lounge and I must said the food and service was awesome. As for the breakfast, the food was average and the waitress was not very attentive, yet the place was empty. But other than that it was a wonderful experience. Robin was a doll and extremely helpful even when a friend of ours was incorrectly booked at another location by a 1-800 service rep. Robin was able to rectify the issue and accommodate my friend with a room. I definitely recommend this hotel and we will return.
August 13, 2014
Rated 4.0 out of 5.0 by MJEJ Comfortable and affordable
Overall stay was great. Clean room, clean bathroom, safe, secure. and centric. Would be great if breakfast was included.
August 12, 2014