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Rated 4.3 out of 5 by 16 reviewers.
Rated 5.0 out of 5.0 by Great service and comfortable bed Overall we really enjoyed it. Nothing to say we are very satisfied our stay. January 21, 2013
Rated 4.0 out of 5.0 by Nice stay at a out of date hotel. Our overall experience at this hotel was positive. However, the hotel itself is outdated and in need of an overhaul. There were three of us. We stayed in immaculately clean standard size room with two beds. The room was tiny, the beds were Full size (not Queen) the thermostat control presented either "warmer or cooler" and the elevator did not work one of the three times we used it. We used the pool/spa area and were impressed with the facilities overall. However we were surprised to find there were no pool towels available near the pool. Apparently we missed the sign in our room stating we needed to order pool towels ahead of time. Walking back to our room dripping wet was not our idea of a good time. The front desk staff was friendly and helpful as were the waitresses in the restaurant. We ordered breakfast off the menu and were pleased with our meal. January 5, 2013
Rated 5.0 out of 5.0 by Great Accomodations We were very pleased with our recent stay at the Alpena Holiday Inn. We had alerted the staff to a very late arrival....got in well after midnight...but the staff had gotten the message and our check-in went very quickly. The room was nice and warm (about 35F outdoor temperature), and the king bed was comfortable...fell to sleep right away. We had breakfast early in the morning (around 7:30 am) and I'd guess we waited no more than 5-7 minutes for our breakfast order once the waitress put it into the kitchen staff....and the food was good!! We've stayed at the Alpena Inn before....and will stay there again on our next trip North. PJ & VM December 12, 2012
Rated 2.0 out of 5.0 by Disappointed over closed pool and hot tub I was extremely disappointed about the property having their pool and hot tub closed until several days after my stay on 12/3/12. I was even more disappointed over this development because the property management did not disclose it on the web site. I would not have stayed at this property had I known about this closure, which is why I suspect this fact was not disclosed on the website. In addition, the hallway carpeting and rooms were old and worn. I will be staying at another property, or in another town, when I am in the area in the future. December 9, 2012
Rated 4.0 out of 5.0 by Nice place, could use an upgrade though My stay was just for business. The room was outdated, walking through the pool area to the other end of the hotel was a pain. The AC in the room sounded like it was going to throw a rod. The breakfast???? complimentary coffee or tea??? I have tasted better diesel fuel, personally. If you pay an additional $25.00 when you book your room you get a $5.00 breakfast, whats up with that??? If asked would I stay there again, the answer would be yes, but I will check the room first and find a suitable place near by toe have breakfast. The bar how ever was great, great service and food, you get atleast 2 thumbs up for that for sure.... October 29, 2012
Rated 5.0 out of 5.0 by Staff The staff here are very professional from the cleaning crew to the maintenance crew as well as the rest of the staff. October 28, 2012
Rated 5.0 out of 5.0 by EVERYTHING GREAT FRONT DESK LADIES WERE AWESOME! Restaurant staff was Great! Hotel is kept up and have stayed here many times in 30 years! October 24, 2012
Rated 4.0 out of 5.0 by Noisey room location When booking our room we were unaware that the center of the hotel was a playland. Although we were on the second floor, it was very noisey. So relaxation was not optimal. Had we known more about the location, we would have requested a room on the other side of the hotel. October 19, 2012
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