Rated 4.5 out of 5 by 286
Rated 1.0 out of 5.0 by Jim3B Cold stay in Amarillo Holiday Inn
I had a hot water issue that I brought up to the hotel staff both nights I stayed in Amarillo West Medical Center Holiday Inn.
The hotel not only failed to fix the problem, but allowed me to stay in the room each night and ultimately let me leave the hotel completely unhappy with my stay.
I will not stay at this hotel again.
January 25, 2015
Rated 3.0 out of 5.0 by betelgeuse need hot water
My stay this time was fine, other than low water temp in the shower. I've stayed before without issue, and will likely stay again.
January 20, 2015
Rated 5.0 out of 5.0 by Gregory family Best in Amarillo
Excellent hotel, from the front desk to the pillows on the bed, one of the best hotels I have stayed. Would highly recommend. The Bar and restaurant staff is equally friendly- everyone takes great care of you here!
January 20, 2015
Rated 5.0 out of 5.0 by billrac1974 Comfortable bed and great service.
Very clean and the service was great. The bed was comfortable and the restaurant food was also great
January 19, 2015
Rated 5.0 out of 5.0 by RhondaJo Always a great experience.
We have stayed at this Holiday Inn location on more than one occasion. We will continue to stay here when in town because we have always had a great experience when we stay. The rooms seem new with very nice decor, and are always nice, clean, and super comfortable. The hotel staff is always beyond friendly. It's just always a nice and comfortable experience.
January 18, 2015
Rated 5.0 out of 5.0 by nanjean great nights sleep
Great value for our money. Everything from the reservation to the actual stay was wonderful.
January 16, 2015
Rated 2.0 out of 5.0 by Rockie1111 poor
poor..no breakfast foods they were waiting on delivery trucks restaurant poor quality of food room was loud late into the night. Didn't use sauna's was full of kids with no adults
January 13, 2015
Rated 3.0 out of 5.0 by Rockie1111 disapointed
staff was friendly hotel was clean. We had problems with noise late into early morning hours...when we arrived was told food was good in restaurant by front desk...if you like old brown avocado on your taco salad.
..told waitress she laughed and said she did not like avocado and went on her way...next morning the restaurant had ran out of breakfast food, said they were waiting on truck. When I had booked the room for extra money breakfast was part of my reservation. The pool was very loud I understand kids playing but they were running in out of sauna with know adult supervision was not relaxing didn't attempt sauna was full of kids. Also had no upgrades for priority member..
January 10, 2015