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Rated 4.6 out of 5 by 227 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel The hotel is in a good location, nice appearance, clean, and close to restaurants, if you don't wish to eat out. The bar area is nice, the staff is friendly. The breakfast was good, fresh scrambled eggs! The only problem I had was the chicken fried steak I ordered for dinner at the bar, was over cooked, the bartender made it right though. I would definitely stay at this hotel again. October 10, 2014
Rated 5.0 out of 5.0 by Overall great place to stay From the moment walked into the lobby until checkout, all staff was very courteous and made you feel welcomed. Clean and quiet room and linens/towels. Was a home away from home feel. October 10, 2014
Rated 5.0 out of 5.0 by Great staff! Great Hotel! From the time I arrived I was treated warmly, courteously and professionally. And from the time I walked into my room I found everything in order and impeccable. Great stay. October 8, 2014
Rated 4.0 out of 5.0 by Great Hotel the door to our room would not latch properly when closed, the front desk staff offered to give us a different room. We had already "moved in" so maintenance came and fixed the door. October 8, 2014
Rated 5.0 out of 5.0 by Great Stay! Great Stay Highly recommended! I Plan on Staying again. October 8, 2014
Rated 5.0 out of 5.0 by Great hotel I travel the country for my job. I have to say that this hotel was one of the best I've stayed at. Granted its a little outdated but it feels like home. Staff was excellent. They all were very friendly and made sure I was taken care of. I highly recommended this hotel for business or pleasure. October 7, 2014
Rated 5.0 out of 5.0 Great bed, pillows, towels, sheets This was a GREAT was the best nights sleep I had on our 2week vacation....bed was wonderful....great sheets, pillows, towels. Very clean...great breakfast. October 7, 2014
Rated 5.0 out of 5.0 by Nice stay We were there only one night but the service was great and we were able to get a really good night's sleep after a long day of traveling. We actually missed breakfast because we slept in. October 7, 2014
Rated 5.0 out of 5.0 by On the way to Palo Duro Excellent staff!!! The hotel was close to the highway, October 2, 2014
Rated 4.0 out of 5.0 NIce Hotel for loaction Would recommend, the hotel staff was easy to deal with other than the maids. October 2, 2014
Rated 5.0 out of 5.0 by Great Service Very quiet room, friendly staff. I have recommended this hotel to friends and other coworkers when they travel to Amarillo. September 30, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay!! We always try to stay here. We are never disappointed!! The hotel staff is consistently helpful and accommodating. If we had to say one thing that we would like to see, it would be for the breakfast to stay open later than 9:00 a.m. September 29, 2014
Rated 5.0 out of 5.0 by Great place Enjoyed the hotel. Good location. Neat people....nice weather September 27, 2014
Rated 5.0 out of 5.0 by Busy Hotel...Great Service This hotel is about 3 or 4 years old and decorated very nice. It's starting to show a little wear because its just really busy. Clean, nothing broken nothing bad... Jodi at desk on 19th did a awesome job. There is a waterfall in the lobby, a lounge in the lobby and the floors are tile. It's SO LOUD I have no idea how she could hear. She was by herself with a rowdy bar, a function in the ballroom and a tour bus checking the Air Force teams in. Busy, loud by herself and smiled the whole time and was very friendly. Pool al little small for how busy the place is but that's the design, what can you do. Pick this over the other IHG properties in the city. Best service for sure. ( I've stayed at ALL the Amarillo IHG hotels including the Canyon HIE ) September 24, 2014
Rated 5.0 out of 5.0 by Excellent stay For both business and leisure, this hotel is an excellent choice. High quality surroundings, from the lobby of the hotel to the room furniture. Great bar/lounge and restaurant. Attentive staff and the ease of checking in and out! September 22, 2014
Rated 2.0 out of 5.0 by clean hotel Access for major roadway is a problem. Turn at the sign, very small entrance, hotel sits way back from road. Close to restaurants. September 15, 2014
Rated 5.0 out of 5.0 by Fantastic Hotel Friendliest staff in Amarillo, great location and close to shopping. September 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn El Paso First time I have ever had the opportunity to stay at this facility. Very nice rooms and excellent service from all of the staff. September 11, 2014
Rated 5.0 out of 5.0 by Enjoyable stay Only problem was the service in the eating area for the evening meal. September 10, 2014
Rated 4.0 out of 5.0 by Nice Rooms Was very uncomfortable with the bar/lounge being part of the lobby area. Not good for a family staying there. Not enough variety on dinner menu. It was mostly Mexican food. The room was very comfortable September 10, 2014
Rated 5.0 out of 5.0 by Great Service and Environment Staff was extremely friendly and helpful. Great breakfast! Rooms were clean. Would definitely stay here again! September 10, 2014
Rated 2.0 out of 5.0 by Poor a/c and pool facilities The best thing about this hotel was the breakfast service which was excellent! However, the hotel was very hard to find, I had to wait quite some time to check in because there was only one clerk who was busy chit-chatting with some bikers in the lobby. The remote control instructions for the ac/heating were unclear, plus the ac sometimes worked and sometimes didn't. September 10, 2014
Rated 5.0 out of 5.0 by pleasingly surprised The hotel staff was excellent, rooms were very clean, elevator security was awesome. We stayed one night as IHG Members we were given a gift bag and the overall experience was great. highly recommended September 8, 2014
Rated 5.0 out of 5.0 by Could improve breakfast I stay at this hotel a lot during my visits to Amarillo. I no longer eat breakfast at the hotel. The breakfast buffet never changes and I have grown tired of it. September 8, 2014
Rated 5.0 out of 5.0 by Caravan host hotel I enjoyed the evening at the Holiday Inn - Medical center. This was our host hotel for the 2014 Southwest Caravan Group. The hotel provided the large exterior courtyard meeting area and a cash bar for our participants. The staff was extremely helpful and provided the fruit trays, snacks and cash bar. This hotel has beautifully appointed rooms and lobby. The morning breakfast was very good with excellent service for our large group of participants. Definitly my favorite hotel in Amarillo. September 6, 2014
Rated 5.0 out of 5.0 by Clean Clean, friendly, great location. Kristi at the bar was very nice and always had a smile. The breakfast is great and the staff very accommodating. I will be back for future travel in Amarillo. September 6, 2014
Rated 4.0 out of 5.0 by Breakfast buffet is second to none. This stay was our second time in Amarillo. Hotel is in good location, appears clean and in order upon arrival, but room need better odor control. We will stay here again in the future. September 5, 2014
Rated 5.0 out of 5.0 Great Friendly Staff Who Care and Excellent Rooms! Had the pleasure of staying 4 nights at this property. Will say that though I am a pretty particular person, I cannot think of one amenity that was almost perfect! My alumni association with whom I serve on the BOD used this property as out host hotel... Everyone was very pleased and felt the same as I do... Makes us BOD folks look good! We appreciate the great weekend with your hotel and will definitely return on next visit to Amarillo, TX. thanks, Michael September 5, 2014
Rated 4.0 out of 5.0 by Clean and Nice Comfortable, quiet, clean rooms. Awkward entrance into property. Sits back away from main street. Breakfast is a full buffet. Good and hot. September 3, 2014
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