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Rated 4.5 out of 5 by 246 reviewers.
Rated 4.0 out of 5.0 good stay clean rooms. clean welcoming entrance. okay sleep(a lot of noise from bar. November 4, 2014
Rated 5.0 out of 5.0 Great Service My family and I arrived late around 2 AM and the the lady at guest services gave a 2 PM check out! It was a late night, and 2 sick kids we really needed that extra sleep! November 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and pleasant room We arrived late in the evening without a reservation and were promptly helped to get a comfortable bed and a pleasant room. The bar was still open as we had hoped and they even carried the liquor we prefer. The bathroom was clean and well stocked, the bed was comfortable, the room was warm enough without being too hot. I really appreciated the decoration of the room and the bedding. November 4, 2014
Rated 5.0 out of 5.0 by Great Hotel We stayed here on our last night in Amarillo to close on our house. The hotel was very nice! It is close to restaurants, movie theater and the mall. The staff was pleasant and nice. The bed was comfortable and the hotel was quiet. November 3, 2014
Rated 4.0 out of 5.0 by Great for the Solo Traveler or a Group Different HI with the Bar area in back lobby and the big water feature in the front lobby. Breakfast buffet is great. This is a real hot breakfast!. Nice staff, this is my second stay here and returned because of the great experience. Upper floors have access control for added security. Good location dining close and movie theatre next door. November 2, 2014
Rated 4.0 out of 5.0 by Nice place Newer hotel with nice rooms. Breakfast was good. Employees were nice October 30, 2014
Rated 4.0 out of 5.0 by Nice Comfortable stay. I would recommend this establishment to friends and associates. October 30, 2014
Rated 3.0 out of 5.0 by Room cleanliness We have stayed at this hotel numerous times and was very turned off when our daughter moved one of the curtains and there was someone else shower cap. It definitely makes you wonder how good the rooms are cleaned! October 29, 2014
Rated 5.0 out of 5.0 by Great stay Everything about our stay was terrific. I have pretty serious neck and back issues, and both the bed and the pillow were even more comfortable than my own. Love the ambiance created by the indirect lighting in the bathroom -- very cool. Our only issue was with booking. It seemed as though the booking service may be foreign and we had difficulty understanding the agent, and he obviously had a hard time understanding my husband, because the agent got our reservations wrong twice. At one point, instead of having two queen rooms with two people in one room and one person in the other, he booked two rooms with four people in each room. After trying to get it right twice, we called the hotel directly, and after a sincere apology, the reservation was corrected. We have stayed here before, and absolutely will return October 29, 2014
Rated 4.0 out of 5.0 by Bed was too hard Hotel was great only drawback was extremely firm mattress and ticking refridgerator which made good rest a challenge. October 28, 2014
Rated 4.0 out of 5.0 by Very nice hotel and location Very comfortable and should meet your expectations. Definitely recommend this hotel. October 28, 2014
Rated 5.0 out of 5.0 by Great time Holiday Inn Amarillo West Medical Center surpassed by old views of Holiday Inns. Service, rooms, staff were wonderful! October 23, 2014
Rated 5.0 out of 5.0 by Bed was fine. We only stayed one night but all in all it was fine. We would stay again. Our refrigerator did have a broken leg when we got there but didn't need it for one night. October 21, 2014
Rated 5.0 out of 5.0 by overall experience The most enjoyable experience we have had in a long time. This is a great property October 21, 2014
Rated 5.0 out of 5.0 by Exceptional Service This is a relatively new hotel in good location on the right side of town. The employees at the front desk, particularly Jodi, were very welcoming to my wife and three children (8, 8, and 5) after an eight hour road trip from Denver in route to Dallas. She walked around the desk and handed the guest room key to my wife, which was a very nice touch. The other staff were very patient with my children and very warm and comforting. All staff were informed and helpful. The food is actually pretty good here, particularly the enchiladas. The pool is great for traveling families with a slide and baby pool. Overall, this hotel is above typical brand standards for a Holiday Inn and should be the first choice when traveling through Amarillo. October 21, 2014
Rated 5.0 out of 5.0 by Great Customer Service Great customer service and an extremely clean room! October 21, 2014
Rated 5.0 out of 5.0 by great place Our absolute favorite place to stay in Amarillo!! GREAT bar and pool! Thank you! October 15, 2014
Rated 5.0 out of 5.0 by Great Staff Nice, friendly folks who are very attentive to your needs. my only gripe was the non-functional treadmills in the Fitness Center. October 13, 2014
Rated 5.0 out of 5.0 by Great Service and CLEAN While this Holiday Inn is over three years old it certainly felt and looked new. The Staff was so pleasant and very helpful. I was traveling with my son and his family - two children 6 and 3 yrs of age. The staff was attentive to them and so polite. October 12, 2014
Rated 5.0 out of 5.0 by Nice Hotel The hotel is in a good location, nice appearance, clean, and close to restaurants, if you don't wish to eat out. The bar area is nice, the staff is friendly. The breakfast was good, fresh scrambled eggs! The only problem I had was the chicken fried steak I ordered for dinner at the bar, was over cooked, the bartender made it right though. I would definitely stay at this hotel again. October 10, 2014
Rated 5.0 out of 5.0 by Overall great place to stay From the moment walked into the lobby until checkout, all staff was very courteous and made you feel welcomed. Clean and quiet room and linens/towels. Was a home away from home feel. October 10, 2014
Rated 5.0 out of 5.0 by Great staff! Great Hotel! From the time I arrived I was treated warmly, courteously and professionally. And from the time I walked into my room I found everything in order and impeccable. Great stay. October 8, 2014
Rated 4.0 out of 5.0 by Great Hotel the door to our room would not latch properly when closed, the front desk staff offered to give us a different room. We had already "moved in" so maintenance came and fixed the door. October 8, 2014
Rated 5.0 out of 5.0 by Great Stay! Great Stay Highly recommended! I Plan on Staying again. October 8, 2014
Rated 5.0 out of 5.0 by Great hotel I travel the country for my job. I have to say that this hotel was one of the best I've stayed at. Granted its a little outdated but it feels like home. Staff was excellent. They all were very friendly and made sure I was taken care of. I highly recommended this hotel for business or pleasure. October 7, 2014
Rated 5.0 out of 5.0 Great bed, pillows, towels, sheets This was a GREAT was the best nights sleep I had on our 2week vacation....bed was wonderful....great sheets, pillows, towels. Very clean...great breakfast. October 7, 2014
Rated 5.0 out of 5.0 by Nice stay We were there only one night but the service was great and we were able to get a really good night's sleep after a long day of traveling. We actually missed breakfast because we slept in. October 7, 2014
Rated 5.0 out of 5.0 by On the way to Palo Duro Excellent staff!!! The hotel was close to the highway, October 2, 2014
Rated 4.0 out of 5.0 NIce Hotel for loaction Would recommend, the hotel staff was easy to deal with other than the maids. October 2, 2014
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