Rated 4.3 out of 5 by 381
Rated 2.0 out of 5.0 by crystal32 NOISY!
This hotel is extremely noisy! From the time you enter the front doors and are facing the bar area to being in a room that overlooks the patio. I heard noise all night from outside and from the hallway. There were kids running and screaming into the night. My room was on the second floor right outside the elevator. I would not stay at this hotel again!
July 29, 2015
Rated 5.0 out of 5.0 by On the way Always a good stay.
I have stayed here several times. Always good and close to good places to eat.
July 28, 2015
Rated 4.0 out of 5.0 by NM61 Clean rooms
I have been enjoying my stays at this location; the rooms are always clean and on this past visit, my bathroom light was beginning to give-out and the maintenance person came and fixed the problem very quickly as well as fixing another issue that he spotted.
July 27, 2015
Rated 2.0 out of 5.0 by azjack Too Busy to Get It Right
First at check-in - arrived at 11:15 pm - asked to pay with cash - desk clerk said that is not possible because the credit card is already charged - she said that sine I have a confirmation no. , that means the charge is ompleted. Really?? Training ??? Some is needed..
Got up in the morning - found the vanity light does not work in bathroom. Called down for service - avout 7:30 am - told that someone would be right up. Waited 15 min. and called again - told the same thing. Waited another 15 min. and called - when challenged - girl told me there was noi one coming in for maint. until noon because it is Sunday - they could have told me that the first time - instead, I wasted 30 min staying out of bathroom waiting on maint. worker. Then - there is the question - why did the housekeeoing staff noit notice this the day before?
My general impression - hotel is busy and fully booked. The money is rolling in - don't bother them with minor details.
Then - I went down to buy a juice from their food oantry - they have none. When asked - told I could go into the restaurant and get juice. They have V8 and coke - why not juice?
July 26, 2015
Rated 5.0 out of 5.0 by PJ95 Host a conference/meeting here!
The modern, western themed lobby lends a welcoming attraction to the property. The conference room is private yet close to dining and front entrance. The rooms are very comfortable and offered plenty of room for two. Dinning room has private setting. Nice buffet in morning. Highly recommend this property. Value plus.
Needs some TLC to business center. Only one computer worked during stay.
July 21, 2015
Rated 4.0 out of 5.0 by kdraper wet carpet
I told the front desk the carpet was wet in front of the air conditioner..Nothing was done.
July 20, 2015
Rated 4.0 out of 5.0 by Redblaz Relaxing Bar
I was able to relax at the bar area after 4 days of driving. Did get a good nights rest before heading to the airport.
July 20, 2015
Rated 1.0 out of 5.0 by DanJean Time to find new hotel.
We have used and repeated our visits to this hotel the past 3 years as a half way point between St. Louis and Phoenix. But it only takes one bad visit to stop and find another hotel. Since our last visit, appearance and cleanliness have gone down hill, staff was rude as if you were bothering them. And they no longer offer continental breakfast. As we were checking in; they attempted to overcharge us as we had made reservation with federal discount (they did adjust) but as we were standing at counter the clerk registered two other guests and all room charges were different for same amnesties.
July 16, 2015