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Rated 4.5 out of 5 by 246 reviewers.
Rated 5.0 out of 5.0 by A great stay. Enjoyed the fun swimming pool and nice fitness room. July 8, 2014
Rated 5.0 out of 5.0 by Great Staff The staff was incredible. They treated us like family. July 7, 2014
Rated 5.0 out of 5.0 by Fantastic Stay! We loved our stay at this hotel. Clean, safe, comfortable. We would definitely recommend it to others! July 3, 2014
Rated 5.0 out of 5.0 by great place but food was not good A great place with great staff all things were very nice except for a meal I had there, last one I will have. June 30, 2014
Rated 5.0 out of 5.0 by Excellent Staff The hotel was outstanding and the staff were very friendly and courteous; very professional. I cannot say enough good about the staff. Very good experience at this hotel. Highly recommend! June 27, 2014
Rated 5.0 out of 5.0 by Nice and Comfortable Great beds and very good breakfast buffet. Pool is VERY small for a hotel this size, if more than 8 or 10 people are in it, you can't move. Also, pool room very warm and stuffy, needs better ventilation. Customer service was great and rooms were quiet and nicely furnished. June 26, 2014
Rated 5.0 out of 5.0 by First Class Hotel We go through Amarillo at least twice a year and always look forward to our stay at The Holiday inn Amarillo West Medical Center. The staff is very friendly and they go out of their way to make sure we have a comfortable stay. The room is clean, comfortable and inviting. The lighting in the room and the bathroom is very good. The breakfast is very good - there is something for everyone. We highly recommend this lovely hotel.. June 26, 2014
Rated 5.0 out of 5.0 by Texas Hotel With Class This hotel has a very nice clean classy look the rooms are really nice. The staff is very friendly. We felt very safe and had no problems. The pool has a slide inside a fun family place for kids. This hotel is in a good location near shopping close to mall. The bed was comfortable and great parking. June 23, 2014
Rated 5.0 out of 5.0 by Nice place to stay Staff was great and the place was nice and clean. The location was great June 19, 2014
Rated 5.0 out of 5.0 by Best place to stay in Amarillo! Clean, nice,comfortable and Flame restaurant is excellent, Great place to stay. I have stayed here many times and will the next time I am in Amarillo. June 17, 2014
Rated 5.0 out of 5.0 by Nice Hotel I thoroughly enjoying this hotel. The only problem we had was a slow bathtub drain. The hotel common areas were kept very clean. Everyone was very friendly and helpful . We got a very good room rate and I would certainly stay there again. June 16, 2014
Rated 5.0 out of 5.0 by Outstanding Staff Outstanding Staff, outstanding facility, Outstanding experience June 16, 2014
Rated 5.0 out of 5.0 by greatest staff i have ever seen We have stayed in a lot of really nice places while traveling, but this place is the best. The front desk welcomes you home. Treats you like family. Sam is the best I have seen no matter what state or what country. Lori is great , everyone is so helpful and pleasant. Room are great, food better than other places. The new entrance is very helpful. Love the big sign on I40. Highly recommend this facility. June 16, 2014
Rated 5.0 out of 5.0 by holiday inn beautiful place, food was great, very clean. survey is too long. June 15, 2014
Rated 5.0 out of 5.0 by Very Satisfied Stayed in this Holiday Inn on my way from AZ to NJ. I booked the room ahead of time using my reward points which was very easy to do. I was greeted at the door with a nice little bag of water/snacks for being a reward member. Front desk clerk (I think his name was Carlos) was VERY helpful and very nice. The rooms were newly renovated it seemed. Very clean. If I lived near Amarillo I would stay here again. (Or if I decide to make another cross-country trip for the 8th time) June 10, 2014
Rated 5.0 out of 5.0 by Best Holiday Inn Stayed at for Some Time. Last minute selection of this hotel on a leisure trip with my wife turned out to be a highlight decision. Yes, we arrived late in the evening and departed the next day after a wonderful breakfast (not so much processed items), but could not have made a better choice of where to stay. Desk staff was excellent and actually seemed personal (not rehearsed) in their check-in and check-out. Restaurant staff was attentive and courteous. Room was exactly as booked and met or exceeded all our standards. Really liked the electronic do not disturb and maid functions, as well as the doorbell. June 8, 2014
Rated 5.0 out of 5.0 by Clean and in safe area with great service New hotel in safe area. Very nice room and great breakfast. If your in Amarillo and need a room highly recommended. June 8, 2014
Rated 5.0 out of 5.0 by Great rate, clean room, friendly staff The accommodations were very nice. The room was clean. The breakfast buffet was excellent June 5, 2014
Rated 5.0 out of 5.0 by CGB's Opinion: Fantastic adventure; Best hotel yet we stayed at. Except for the COW manure odor (lot across the highway, and if the wind is blowing in the hotel's direction--- it was#, this was the best facility we have stayed #including Las Vegas' hotels #we have stayed at ALL top hotels there# . The steak could have been a lot better; it was Grisly! Other food much better. The margaritas were great. The Room was supberb. We would HIGHLY recommend this hotel to anyone #if the wind is blowing in other direction#. However, NO TREES #maybe they'll plant/grow some soon#. We will go back, regardless of wind direction!! Best regards and have an excellent stay. CGB June 5, 2014
Rated 4.0 out of 5.0 by Not given IHG points as promised--Platinum Elite Member Hotel is clean, modern, and fresh for it is brand new. Room was nice, and breakfast in the hotel restaurant was wonderful. Staff is pleasant and fairly accommodating, although sometimes requests had to be brought to their attention several times. I am a Platinum Elite Member and was promised a 500 bonus points upon check-in, and the next day, another staff member promised me an additional bonus of 1,000 points--for which it has been two weeks now since my stay and my account shows no pending of these points. I do not like being promised something and then it being forgotten. I stayed on 22nd May, and was upgraded to an Executive King, although in the past at properties, I am always upgraded to a Suite. However, I have another stay at this property on my way home on 4th June, and staff has upgraded me to a Handicapped Accessible Suite. June 4, 2014
Rated 5.0 out of 5.0 by Nice hotel, great staff Would stay here again, clean, friendly staff, nice place June 1, 2014
Rated 5.0 out of 5.0 by Awesome!! Would come back anytime for fun, business or getaway from home. May 31, 2014
Rated 5.0 out of 5.0 by Great Stay Enjoyed our stay at the Holiday Inn West Medical Center. Staff was friendly. Easy check in and check out. Clean room and bathroom. Bed was comfortable. Great breakfast. Very good location close to restaurants, movie theatre and post office. No problems during our stay. May 30, 2014
Rated 4.0 out of 5.0 by often stay here we have nothing bad to say about this location... the rooms are comfortable ... the staff is great and the breakfast is good .... easy access to !40 with many restaurants near by... . May 22, 2014
Rated 5.0 out of 5.0 by best hotel ever! stayed here twice in last few weeks... totally a great hotel in every respect!! May 22, 2014
Rated 5.0 out of 5.0 by Home away from home As always my stays here are the best. The only issue that came up was the bathroom light wasn't operational which was addressed immediately. The staff is great and always friendly. Great to see Sam back and Lina is the best to work with. May 19, 2014
Rated 5.0 out of 5.0 by Excellent Service! My stay was beyond perfect! The staff was very accommodating to my every need and their service was prompt and polite/friendly. I highly recommend this hotel. It's a bit pricey but it's definitely worth every penny! May 14, 2014
Rated 5.0 out of 5.0 by Friendly and clean! We love this hotel and have stayed there 2x in the past 6mos. It is clean and the staff is very friendly. This hotel is close to many restaurants and a shopping center with Target and Ross and Kohls. The free breakfast is convenient and delicious! Anytime we find ourselves in Amarillo, we will always stay at this hotel:) May 13, 2014
Rated 5.0 out of 5.0 by Is there really anything else? As always a great place to stay. From the moment I walk in they know me by name and make me feel at home. Keep up the great work guys. April 20, 2014
Rated 5.0 out of 5.0 by Great Facility! Exceptional hotel, great service & value. Will stay again. April 18, 2014
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