Rated 4.3 out of 5 by 419
Rated 5.0 out of 5.0 October 4, 2015
Had a little trouble getting the phone number for this particular Hotel. Made my reservations at the wrong hotel. The hotel I wanted, because of convenience to where we needed to be, worked with me finding that other hotel and canceled the reservation and gave me the cancellation number. The first room they gave me the bathroom was not handicapped equipped so they moved us to the room we had before, several weeks ago. They, also, put it on my profile page what room we prefer. Excellent service all the way around.
October 8, 2015
Rated 5.0 out of 5.0 by ttttffffffsssss Good Stay
Everything was great Everything was great Everything was great Everything was great Everything was great
October 6, 2015
Rated 5.0 out of 5.0 by JB/BB great stay
It was a very comfortable stay. Halfway between Austin and Colorado and just what we needed. Quality of room and beds was excellent' The breakfast was excellent, even though we were competing with a Route 66 bus tour. The staff at the desk and in the breakfast room went beyond to serve - thanks.
October 5, 2015
Rated 5.0 out of 5.0 by Mike R 11 Holiday Inn maintaining the experience
Holiday Inn Amarillo West Medical Center was a very pleasant surprise in our travel across the USA.
We were given the VIP treatment the moment we met the desk clerk, DAWN. Dawn made our stay exceptional enjoyable. The moment we drove in the entrance to the time we left the next morning we were relaxed and refreshed to continue our trip from the West Coast to our new house in Kentucky.
Thanks Holiday Inn for maintaining the high bar standard for travelers to know and expect from Holiday Inn.
October 1, 2015
Rated 2.0 out of 5.0 by JDMoll27 Not good this time
The staff working at the front desk could care less about any of the people staying there. I asked several times to fix the TV and the ice box in my room. Every time I asked the lady at the front desk would say we will take care of them. Never did anyone make any effort to fix or replace any of them. I truly believe no one at the front desk cares about the people who stay there.
September 30, 2015
Rated 5.0 out of 5.0 by Allan24 Amarillo byMorning
Nice and clean. I think they need more lighting in the bathroom though.
September 29, 2015
Rated 4.0 out of 5.0 by TinaBelle Kids in the Bar
Check-In time was 1500, room was not ready at 1520. We were asked to wait on the couches until room was ready. We only had to wait 30 minutes; but after being on the road, I didn't feel like sitting. Went for a drink in the bar during Happy Hour, the only people I think were happy were a bunch of kids, yes, school age children sitting at the large center table. Kids should not be allowed to be seated in this area.
September 29, 2015
Rated 5.0 out of 5.0 by Capndighy Holiday Inn Amarillo
I had just been released from the hospital when we arrived around Midnight after a 10 hours ride. We were in our Motor Home. Parking was excellent, well lighted and secure. Checking in was painless and the stay quite comfortable.
September 28, 2015