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Rated 3.8 out of 5 by 491 reviewers.
Rated 3.0 out of 5.0 by Think Twice I was disappointed with the condition of our room upon check-in ... there was an empty wine bottle on the floor by the window. Half way though our stay we had ants in the washroom. And to top it off we were billed an extra $5/per night versus what I booked for. I have stayed at other Holiday Inns and have had a wonderful stay, so perhaps this is a one off? November 25, 2015
Rated 3.0 out of 5.0 by no more shuttle watch the bill, they added $5 for a second person?? the shuttle service they once offered has been cancelled. November 24, 2015
Rated 5.0 out of 5.0 by Very thoughtful Hotel that treats you like family We had the esteem pleasure of having our wedding here at the hotel. Let me tell you the staff goes above and beyond to make sure you have a wonderful stay. A few things to note yes this is an older Holiday Inn.. what it may lack in shiny and new it more than makes up for in quality of service by the caring staff of this hotel. From Zak, Cheryl, Audrey, Paul, Ryan.. thanks so much for helping to make our wedding rock! Our families had such a great time and we owe a lot of it to you and the amazing staff at your hotel. The team truly cares about your experience.. Should you have any troubles you should seek out those named above they will get ensure you are taken care of. They are various team members and managers at the hotel property. We look forward to seeing you sometime next summer! All the best, Karl and Mark C. November 23, 2015
Rated 4.0 out of 5.0 by holiday inn amherst new york Good accommodations, clean. Do not provide a free breakfast-was told that they don't because they have a restaurant attached, however a continental buffet would be appreciated. Very close to all Boulevard Mall and all other shopping. Lots of chain restaurants nearby. Right off of the freeway. Excellent location, November 17, 2015
Rated 4.0 out of 5.0 by Comfrtable and great service Went with some friends for a weekend away and to do a little shopping. Location is close to a variety of shopping stores and restaurants. Rooms are clean and beds were comfortable. Staff was very pleasant, a staff member offered to help bring our luggage up to our room/2nd floor as there are no elevators. This may be an issue if you have heavy luggage or several items to bring up to the room. *Make use of the luggage trolley's if your room is a little farther from the stairs. November 11, 2015
Rated 5.0 out of 5.0 by great stay hotel staff where of great assonance when we needed it including giving us a coupon for a free drink in the bar as the wait time for a taxi was going to be about an hour. Room was very clean and the bed comfortable. Close to all are shopping needs. November 11, 2015
Rated 2.0 out of 5.0 by Customer No Service Reigns Supreme When the staff repeatedly missed the chance to deliver my breakfast on time, AND clean my room on a daily basis, it got old feeling mistreated after one week. Problem was, I had 5 more nights to go. The service level got less and less as the week went on. And why did someone enter my room, turn the heat up to 80 degrees, and leave my room uncleaned and my food tray on the desk? My room smelled like day old breakfast stench when I returned to my room after a long day of work. Oh, and the room was at 80 degrees. Thanks Holiday Inn! November 5, 2015
Rated 5.0 out of 5.0 by Very Friendly Staff Great staff at the counter made my 40th birthday stay a memorable one! The hotel was clean and accessible - great service all around. November 3, 2015
  • 2015-11-29 T14:02:42.797-06:00
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