Rated 3.8 out of 5 by 441
Rated 5.0 out of 5.0 by Sammy Stag Great Beer Selection at the Bar and Grille
Great selection of craft ales at the Bar and Grille.
September 2, 2015
Rated 5.0 out of 5.0 by VC and Rossco Overall satisfaction
our stay at Holiday Inn was the BEST....
everything from check in to check out.... the only thing that was missing was a "free" breakfast bar but they did have a great full service restaurant and lounge.
the best way to describe this Holiday Inn and the other 2 that we stayed at on our most recent visit to the east coast is "WAY BEYOND OUR EXPECTIONS"
THE BEST .....
August 31, 2015
Rated 3.0 out of 5.0 by lvl5 wood elf friendly staff/ room not so good
the room was not great, it was dark, smelled musty, but the staff was good. staff acknowledge me as a Spire Elite, gave me points and water bottle
August 31, 2015
Rated 2.0 out of 5.0 by Emoh Unhappy with specific property
Not up to the normal standards for Holiday Inn - very disappointed.
August 29, 2015
Rated 2.0 out of 5.0 by Educator76 Nice hotel, but wrong room
Very clean location, just happened to end up in the wrong room. Room was across from an exit. Could hear everyone that left early in the morning Should have known to request a different location when i entered and found out where I was assigned. Disturbed that gentleman staff member entered my room while my wife was sleeping next morning and I was out on the golf course. Of course I left proper sign on the outside of the room door asking staff to not disturb. Told there was a computer glitch so they didn't realize we were staying two days and not checking out that morning. The fact that I couldn't get in touch with the hotel the entire time I was attempting to play golf didn't help. Phone lines were having problems, I was told. While I didn't care for this location, love the Holiday Inn Properties.
August 26, 2015
Rated 5.0 out of 5.0 by beersbrew Comfortable bed and clean room
Had been on the road a lot and needed a great night sleep! The bed was comfortable, dark room and the sheets were new and fresh. Just what the doctor ordered for a nice night away from home!
August 20, 2015
Rated 5.0 out of 5.0 by Michelle999 Clean and friendly place
Hotel is always clean and staff are friendly. Only thing missing is a free breakfast.
August 20, 2015
Rated 3.0 out of 5.0 by JCampisi Why are free nights worse than pay nights?
I recently stayed at the Holiday Inn, Amherst,NY. My wife and I have stayed there several times in the past while visiting family. This time the nights were free( paid for in points). This room was clearly inferior to the rooms we have stayed in previously. The air conditioner worked only occasionaly and the microwave didn't work. I have noticed this with other hotel chains as well. We travel frequently and belong to a few reward programs. It seems that when reward nights are redeemed the rooms are at the end of the hall or are of inferior quality. The staff is always fine but the placement remains a question
August 19, 2015