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Rated 3.8 out of 5 by 437 reviewers.
Rated 2.0 out of 5.0 by Nice hotel, but wrong room Very clean location, just happened to end up in the wrong room. Room was across from an exit. Could hear everyone that left early in the morning Should have known to request a different location when i entered and found out where I was assigned. Disturbed that gentleman staff member entered my room while my wife was sleeping next morning and I was out on the golf course. Of course I left proper sign on the outside of the room door asking staff to not disturb. Told there was a computer glitch so they didn't realize we were staying two days and not checking out that morning. The fact that I couldn't get in touch with the hotel the entire time I was attempting to play golf didn't help. Phone lines were having problems, I was told. While I didn't care for this location, love the Holiday Inn Properties. August 26, 2015
Rated 5.0 out of 5.0 by Comfortable bed and clean room Had been on the road a lot and needed a great night sleep! The bed was comfortable, dark room and the sheets were new and fresh. Just what the doctor ordered for a nice night away from home! August 20, 2015
Rated 5.0 out of 5.0 by Clean and friendly place Hotel is always clean and staff are friendly. Only thing missing is a free breakfast. August 20, 2015
Rated 3.0 out of 5.0 by Why are free nights worse than pay nights? I recently stayed at the Holiday Inn, Amherst,NY. My wife and I have stayed there several times in the past while visiting family. This time the nights were free( paid for in points). This room was clearly inferior to the rooms we have stayed in previously. The air conditioner worked only occasionaly and the microwave didn't work. I have noticed this with other hotel chains as well. We travel frequently and belong to a few reward programs. It seems that when reward nights are redeemed the rooms are at the end of the hall or are of inferior quality. The staff is always fine but the placement remains a question August 19, 2015
Rated 2.0 out of 5.0 by not worth th emoney please stay here if you want to listen to all around you using the bathrooms, t.v.s, conversations in the hallways etc.... I will find a quieter hotel to relax in when I'm nearby in the future. August 19, 2015
Rated 4.0 out of 5.0 by Clean Hotel was vary clean and everyone was friendly. I will be staying at this hotel again a couple more times for football. Only complaint is how much pricing changes. Other than that everything is good. August 19, 2015
Rated 5.0 out of 5.0 by Comfortable room, excellent food and elegant restaurant The room was comfortable, the lounge/restaurant was very elegant and the food was good. The staff was friendly and helpful. August 18, 2015
Rated 4.0 out of 5.0 by Family Gathering with Fun Pool We enjoyed getting our Seattle and Raleigh based grandchildren together for a few days in Amherst. The staff is great and the very large pool is in great condition. Be sure to try the breakfast menu as it has many good options. August 16, 2015
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