Rated 3.8 out of 5 by 159
Rated 5.0 out of 5.0 by marjim67 The bed was very comfortable.
We enjoyed our one night stay. We were able to get a good night's sleep in the comfortable bed. We enjoyed the breakfast before our trip home.
July 31, 2014
Rated 4.0 out of 5.0 by SatPT GREAT PLACE TO STAY
Very good place to visit, great staff team and very good all round. If we were travelling I would be staying there from our family experience.
July 23, 2014
Rated 3.0 out of 5.0 by Smc67 Rooms smelled
Outside of building and lobby neat, clean and updated. Bedding updated, roomed smelled like musty dead skunk combination gym locker. Booked the room for a week for the family and did not give us a room with a frig or microwave. Breakfast was the same boring powdered eggs. Your were lucky if you were able to get in line for pancakes from the machine (need more than one).
July 23, 2014
Rated 5.0 out of 5.0 by Jimis62! Best Pet Friendly Hotel
I continue to stay at this Buffalo-Airport Holiday Day Inn Express because it is a very accommodating best pet friendly hotel. When we travel from Chicagoland to the East Coast we always plan our route through New York so we can stay at the best pet friendly hotel that we ever stayed at! Thanks for the excellent pet friendly service and accomodations!
July 19, 2014
Rated 2.0 out of 5.0 by Aaron1740 Disappointed
The hotel was fine; however, our room was not cleaned very well. There was food crumbs and nail clippings next to the bed. The front desk staff didn't seem to think it was a big deal. They did send a person to vacuum the floor, although that person never moved the night stand. So, there was still nail clipping on the floor. No other rooms were available or we would have left and went to another hotel.
July 19, 2014
Rated 4.0 out of 5.0 by Bracelet4Cancer NIce hotel stay
Was in town for 6 nights so had a very long hotel stay. COMFORTABLE that they had a good working mini ref rig and microwave. Large king room was sufficient for 3 adults to stay comfortably. Odd bathroom scenario with a 'swinging' bathroom door and odd shaped shower but it worked for us.
OH and the BREAKFAST options were awesome! VERY nice especially for the health conscious traveler. LOVED the pancake making machine :)
ONLY 'not happy' with the NON volume option on your breakfast room/TV.. ESPECIALLY since we were there with many others who would've LOVED to watch/hear the WORLD CUP in your lovely lobby side room. HAD to ask one of the breakfast staff to at least adjust to apply 'CLOSED CAPTIONING' which was not on for 2 days.
AND I will add the breakfast staff was wonderful-- very accommodating-- though on our last day, one older woman was a bit gruff... OTHERWISE =perfect customer service all week.
July 18, 2014
Rated 5.0 out of 5.0 by LRLRLR Comfortable and clean
Great place to stay. Swimming pool and continental breakfast set it apart from the competition. We have stayed here several times and the quality is consistent. Would highly recommend it!
July 11, 2014
Rated 3.0 out of 5.0 by winzy123 Friendly Staff - Outdated Rooms
The staff were incredibly friendly. The location in proximity to the airport is convenient if you have an early morning flight. The hallways and rooms were outdated. They updated the bedding, but it appears the rest of the room hadn't been refreshed in many years. The shower in the bathroom of my room was a stand-up (no tub), which I usually enjoy, but this one seemed like it needed to be bleached a few times. The door to the room was incredibly squeeky too. That became annoying after a few times of entering/exiting.
July 10, 2014
Rated 4.0 out of 5.0 by Thenamegregwasalreadyused A little disappointed
Stayed over July 4th weekend and with the minor issues we had I don't feel the suit was worth the inflated price we payed. Nice hotel with a good location with a well above average complimentary breakfast.
July 9, 2014
Rated 4.0 out of 5.0 by Ken N Great location
We booked a room for one night because we had a flight leaving from the Buffalo - Niagara International Airport in the early afternoon. We found the location ideal for access to decent food selections. We were also able to zip into downtown Buffalo for a few hours of sight seeing before our flight departed.
The staff, particularly one housekeeper, were helpful and friendly and even provided us with some suggestions for places to eat in the area. Since this was our first visit to this area, we found that to be very helpful. Also, the room accommodations were clean and comfortable and the price was reasonable. We would definitely recommend this property to anyone who would like to be close to the airport (like across the street) and still have access to some local flavor.
July 9, 2014
Rated 4.0 out of 5.0 by JMLBurn Flying out of Buffalo airport.
Have stayed here before when flying out of the Buffalo airport in the AM. Clean, good continental breakfast and most important, across street from the Buffalo airport. Good value, weather paying or using IHG points.
July 1, 2014
Rated 5.0 out of 5.0 by feb39 Friendly staff
Our family was there on vacation. The breakfast was a hit with my kids. Tons of variety. The nightly reception was a plus and the hostess was very friendly. The room was clean and tidy. If your concerned with the sound of airplanes over head we didn't notice the sound in the hotel. Outside yes, but not in our rooms. We would have liked a microwave and refrigerator, and will specify that next time. I would return and recommend this hotel for anyone in the Buffalo area.
June 29, 2014
Rated 5.0 out of 5.0 by KLBB Very kind staff
Staff were friendly, kind and helpful even when I was tired and cranking...They went beyond the call of duty.
June 23, 2014
Rated 4.0 out of 5.0 by Carefree08 Park & Fly
Hotel is across the street from the Buffalo Airport on Buell, the first right turn after getting off Hwy 33 onto Genesse. The room was on the first floor...seemed like all Park & Fly patrons were kept on this floor to ease their departure. Reception Staff were informative of the Park & Fly expectations as to where to park & shuttle arrangements. They also provided the name of a local family style restaurant "Danny's" within a two minute drive. Food was good as was the service.
The room was odd in that the shower stall was a walk in with a short vestibule to the shower (no door). It worked well. The room was clean & comfortable &, as we were leaving later in th morning, the breakfast area was not crowded. The choices were as per other HIE locations...good breakfast choices for us.
The shuttle service was excellent both going to Buffalo Airport & on return. Gased up and headed to the crossing at Fort Erie, Canada.
June 23, 2014
Rated 3.0 out of 5.0 by Nate's Mommy Was OK - could have been a bit cleaner!
The staff were very nice, but our room was not that clean. I looked under the bed to get a toy for my son and I found a nail clipping! It was very close to the bed skirt. We brought my toddler who was crawling around on the floor and I was a bit grossed out!! The bathroom as well could have been cleaner. It didn't look like the room was vacuumed at all. There was a hair on the shelf and some dried on substance on the wall. As a mom with a young child I would expect the room to be a bit cleaner. But overall the stay was average. Not sure if I would stay there again. I've been to a few Holiday Inn Expresses and this one was the worst.
June 19, 2014
Rated 2.0 out of 5.0 by willywhite Holiday Inn - Airport
I feel the cost was way too high for this hotel
The room size was acceptable and the breakfast staff where excellent.
We felt very cheated.
June 19, 2014
Rated 5.0 out of 5.0 by Aklarry Great service, confortable and affordable
The four of us enjoyed our stay here while on a weekend shopping trip. Service and staff were great , especially loved the pillows, they were sooo confortable. Breakfast was good and plentiful. The only thing I could ask for is gravy with the biscuits," Love my biscuits and gravy". We will stay here whenever we are in the Buffalo area. Very pleased with our stay.
June 11, 2014
Rated 4.0 out of 5.0 by Jim0904 Great location
enjoyed the facility and it is located near a lot of great restaurants. Very convenient to the NY Thruway
June 5, 2014
Rated 5.0 out of 5.0 by Crump9997 Holiday Inn Express Great!
Loved this Hotel and the staff. Shuttle will take you and pick you up anywhere within 5 miles - very quick. Excellent breakfast.
June 5, 2014
Rated 4.0 out of 5.0 by Sup00 It was great except no microwave
i would have given this property 5 stars except, that there was NO microwave. We also had an issue with the sink. The water was draining very slowly since the previous guest had some paper stuck in the sink. However it was promptly fixed the next day. I was a little disappointed with this holiday Inn in particular. Generally my stay at Holiday inn is very nice.
June 4, 2014
Rated 4.0 out of 5.0 by ram12 very good
stay was very nice. It has very good amenities and good location.
June 3, 2014
Rated 3.0 out of 5.0 Review
For some reason this property does not have the normal size pillows for the beds. All they have according to the front desk was those oversized hotel pillows that are very uncomfortable. They blamed the home office for the problem.
The ISG hotels should put comfortable pillows back in the rooms-normal size.
May 23, 2014
Rated 4.0 out of 5.0 by joemb Could have been worse
We stayed for two nights and in retrospect it would have been better to select a hotel that was not so close to the airport. Great hotel if you are connecting to a flight , but it's close proximity to the airport and it's resulting noise is not so good as a tourist hotel.
Check in was ok but once again the room allocated to us was next to the ice m/c. Can we really be that unlucky, or is there some policy that if you can get rid of the worse rooms first life becomes easier later on in the day?
We asked if there were other rooms available and after a short wait we were allocated a very nice room, albeit a little noisy from the aircraft take off and landings.
Generally a very nice hotel, good staff . The noise issue to be expected, something that we didn't think through.
May 21, 2014
Rated 5.0 out of 5.0 by Express Traveler One Happy Traveler
I have stayed at other Holiday Inn Express facilities and have been happy with every experience. Now, when I travel, I look first for a Holiday Inn Express in the area to book.
May 18, 2014
Rated 5.0 out of 5.0 by Funforall Fun
Excellent service, very friendly and accommodating staff, comfortable beds,pool appeared appealing but did not have time to explore it. Will save that for the next stay!
May 15, 2014
Rated 5.0 out of 5.0 by Bobby RR Best Hotel in Airport Area if not entire Buffalo
First time at the Holiday Inn Express at the airport. I travel frequently there and have stayed at several other hotels. While I chose the moderate price places, this is anything but moderate. It is excellent. Room comfort, staff and grounds are great. I will continue to stay here in the future. Be sure to get there for the Managers reception between 5-6. I was surprised at the quality.
May 12, 2014
Rated 4.0 out of 5.0 by Andy8705 Andy8705
Great place to stay but the 4th floor rooms close to the elevator suffer from noise. Most probably related to the Heat / Air. Front desk has heard of this before and actually moved me on my request (thank you). If you are placing all your Platinum Guests on this level they will be disappointed on what is a normally a nice hotel that is quite and close to the airport
April 28, 2014
Rated 5.0 out of 5.0 by Judy40 A convenient and enjoyable place to stay.
I really enjoy staying at Holiday Inn Express. Our room was very roomy and comfortable. And the breakfast selection is great. Also the shuttle service was extremely helpful. Thanks.
April 28, 2014
Rated 5.0 out of 5.0 by dutchessduo Great Stay
This brand new facility has everything you need for a quick, stay. comfortable, clean, GREAT bathrooms. Fabulous beds.
The staff is friendly, engaging and helpful. Would not hesitate to return.
April 27, 2014
Rated 4.0 out of 5.0 by Ang81 Great Service
The staff were great especially the staff who oversee the breakfast area!
Room was very clean.
Was disapointed with the pool and hot tub, we had chosen this hotel based on the reviews stating how clean and great the pool area was. We stayed 2 nights and were unable to use the pool or hot tub either night as they were both terribly cold and cloudy. I reported this issue to the front desk on the 1st night and still same result next night. After long days of shopping and being very pregnant it would have been nice to relax in the pool.
April 24, 2014