Rated 4.6 out of 5 by 118
Rated 5.0 out of 5.0 by JEMD Great Service
We have stayed at this property a number of times when flying out of Buffalo. The staff is friendly, courteous and welcoming. On our last stay we arrived on a very late flight and the front desk staff were very accommodating getting a shuttle to pick us up quickly and back to the hotel. A slight mix up in the room assignment was quickly fixed with an upgrade. Thank you to the wonderful staff - we will return on any trip to Buffalo :)
November 27, 2014
Rated 5.0 out of 5.0 by Stay sweet Comfortable and cozy
We liked the size of the hotel. It was comfortable, cozy and quiet. The staff were very friendly and helpful. I would recommend this hotel.
November 25, 2014
Rated 5.0 out of 5.0 Long stay
was a good stay, clean, attentive staff, i only needed atoaster oven in my room, otherwise everything else was perfect.
November 21, 2014
Rated 5.0 out of 5.0 by woodster100 Nice home feel
Nice clean place, very friendly staff, good food at breakfast time what isn't to like. Close to major shopping and restaurants.
November 20, 2014
Rated 5.0 out of 5.0 by SABNews GREAT HOTEL!
My family and I spent 4 nights at this hotel and it was perfict!
November 20, 2014
Rated 5.0 out of 5.0 by undertakr3 Top notch hotel staff
My family and I spent a weekend at the Buffalo Airport location and were very satisfied with our stay. The hotel staff made it a point to make sure that we felt welcome during our stay and were very attentive to any requests that we made.
November 19, 2014
Rated 4.0 out of 5.0 by hesh adequate for chain
I've stayed at this hotel and chain before, but the staff must have had an off-weekend. Rooms are not made up on weekends unless requested, was not informed. Decent value for a large living area and bedroom and the location is covenient for the Buffalo/Niagara Falls area.
November 15, 2014
Rated 5.0 out of 5.0 by crisch clean, excellent service
would completely recommend. clean rooms, friendly staff. Close to airport for convenience. slight airplane noise did not disturb our sleep. Quick, convenient check out.
November 14, 2014
Rated 5.0 out of 5.0 by Sarah4352 Great Stay
Would have liked more privacy, the curtains were see through and so the sun shined in early and woke us up. Everything else was wonderful!
November 13, 2014
Rated 5.0 out of 5.0 by Scrapping in Ontario Excellent Stay
We have stayed at this Staybridge Suites and have recommended it to many friends. The staff are courteous, rooms clean and shuttle service great. We will stay there again and again and again!
November 11, 2014
Rated 3.0 out of 5.0 by Gynanasabai SMPalaniappan Cleanliness in bathroom
The water in the shower tub wasn't draining and informed the front desk in the morning. She noted it but wasn't fixed in the evening. So cleaning it myself. Even the cleaning wasn't happening after that.
November 10, 2014
Rated 5.0 out of 5.0 by rg99 best staff anywhere
I stay here regularly and travel frequently. This is the best staff of any hotel I stay anywhere.
November 8, 2014
Rated 3.0 out of 5.0 by The Duke 65 NIGHT AWAY
HOTEL NOT UP TO NORMAL CLEANLINESS STANARDS IN ROMS
November 7, 2014
Rated 5.0 out of 5.0 by guna123 Nice to stay
I will visit again and price is reasonable and excellent service.
October 29, 2014
Rated 5.0 out of 5.0 by Cisco32 Spacious Suite
Extremely spacious suite with excellent social events in the evening and access to many restaurants and stores nearby. A Starbucks just minutes away and helpful staff make this the only place I enjoy staying when in Buffalo!
October 27, 2014
Rated 5.0 out of 5.0 by David1351 Excellent Staff
My family made our annual week long reservations with the Kristina and was extremely pleased with her ability and willingness to accommodate our specific room request and cost concerns.
Upon arrival the specific type of room I wanted wasn't available do to unforeseen circumstance. Scott immediately took it upon him self to personally attend to our concern which he resolved quickly and efficiently with an upgraded room.
Throughout our stay Staff was always extremely polite, efficient and professional.
Each year our family stays in the Buffalo area and we specifically stay at the Staybridge Clarence location because or the consistent high standard of the Hotel staff.
October 26, 2014
Rated 4.0 out of 5.0 by BCraigFreedom1 Great overall suite
I arrived late and never stayed at a Staybridge before. The overall suite impressed me for the price I paid. I definately recommend.
October 24, 2014
Rated 5.0 out of 5.0 by Frequent Traveler 50 Always A Pleasure To Stay Here
My wife have stayed at this Staybridge Suites on several occasions and have never had anything to criticize or complain about, The staff is friendly and the service is excellent. We enjoy the free breakfast and the evening meal on the nights it is offered. We also stay here for the shuttle to and from the airport and for the free parking. The last time we stayed, we waited less than 10 minutes for the shuttle to return us from the airport to the hotel. The driver was friendly and talkative and even advised us to grab a free coffee from the dining area before our 2-hour drive home.
October 23, 2014
Rated 5.0 out of 5.0 by Talk2Tracy Great Service and Excellent Rooms
Was there with my friends on a girls shopping weekend, the 2 bedroom suite was lovely and very comfortable for us. The staff were wonderful and they shuttled us to restaurants etc. for the evening and picked us up! Very nice people and this is the third year staying here and we will be back for sure
October 23, 2014
Rated 5.0 out of 5.0 by Mike22gobills Exceeded my expectations
I stay at a number of hotels for business and pleasure per year and at various brands. I believe this was my first stay at Staybridge Suites and my wife and I were very pleasantly surprised at the experience. The room was very comfortable with plenty of amenities, even though we didn't use all of them. The lobby and breakfast area were comfortable and cozy. I always like a fireplace in the lobby. I will definitely return to Staybridge.
October 22, 2014
Rated 5.0 out of 5.0 by Tom50 TB from Detroit
Great place to stay when in the Buffalo area. perfect for a traveling business person.
October 21, 2014
Rated 5.0 out of 5.0 by trusenny Great Stay
In Buffalo for the Bills vs. Patriots game and needed a place to stay overnight because of the long drive from home. It was tough finding a hotel any closer to the stadium and we really lucked out with Staybridge Suites. The rooms were modern and very clean, and although we only stayed one evening we loved the efficiency suites. The rooms were so comfortable we wished we had planned to stay the entire weekend.
October 18, 2014
Rated 5.0 out of 5.0 by Rink Rat RIT Hockey Weekend
The hotel was very pleasing to the eye and very comfortable inside. Except for the (EGGS ?????) what ever they were, the rest of the breakfast items were very good. No problems with parking, not to far and not to close from the interstate, and set in a quieter sort of country setting. We have already made reservations to return in January 2015 for another college weekend.
October 16, 2014
Rated 4.0 out of 5.0 by DB619 Nice Hotel
Hotel was very nice and comfortable. Also a great location. Hotel was a little pricey considering they did not have the "free breakfast" available at 7:30 AM when I had to check out.
October 16, 2014
Rated 1.0 out of 5.0 by Luke920 The staff make the experience
I booked the Presidential Suite online, and when I checked in they said I was not getting the Presidential Suite. They said I should have called them directly instead of dealing with their website, and the 1800 number provided on the website, like it was my fault that they did not give me the room I booked. After talking to them for about 20 minutes of how I booked the room for the wedding, they gave me a lesser suite. They looked up the price of the Presidential, which was more than I paid, confirming I did book a better room, but they only credited me to the Presidential Suite price even though they gave me a lesser room. I get to the suite, and it smells like cat urine. I go back to the desk, and some how they don't know it smells like that,. They give me another room, and after that, I tried not to deal with them at all. They also do not clean the rooms on the weekends, unless you request it in advance. If I ever go back, I will not be staying there. There are much nicer hotels in the area for cheaper prices, and they actually care about their customers enough to accommodate them for the price they pay.
October 15, 2014
Rated 4.0 out of 5.0 by fastmac Good night
Enjoyed the hotel and the social. Will be back again soon.
October 13, 2014
Rated 5.0 out of 5.0 by CD1234 Great hotel
Very friendly staff and comfortable, spacious rooms. Located centrally to a lot of sights as well as downtown.
October 13, 2014
Rated 1.0 out of 5.0 by MI007 Disappointing experience
I like staying at Staybridge as I can cook my own food.
But the Buffalo airport facitlity was disappointing.
1) After I unpacked, I realized that one cooking stove was not working. So I had to repack and change my room
2) In the new room, the fridge was not working (light was on, but it didn't cool) -- which I realized only the next day when the food started rotting.
3) There was no service (not even light service) done to the room on the weekend. The weekend rate was higher than the weekday and having bed not made was disappointing.
4) The typical bright area near the mirror was dim as one light bulb was not working.
Whilte the staff tried to help, they couldn't fix the things in my 3 day stay!! It was definitely a disappointing experience.
October 10, 2014
Rated 5.0 out of 5.0 by Jim W101 Great Service
It is a very clean comfortable facility with a very attentive staff.
October 10, 2014
Rated 5.0 out of 5.0 by Monte B. Excellent Experience
I can't say enough about the staff at Staybridge. I stayed there for my sisters wedding from 10/3 - 10/5. There was some confusion over which room I had reserved and the front desk took care of it immediately to ensure we were taken care of. After the wedding we had another person that needed to stay in the room so I talked to the front desk about a throw down bed and it was sitting outside our door waiting for us when we got back to the room. There was a lot of people staying at the hotel from the wedding and the staff was extremely patient with all of us and our many requests. The shuttle was always available to take us where we needed to go and the breakfast was excellent. Christina (I think that was her name) was working most of the time we were there and she went above and beyond. She was professional and courteous at all times. This was a great experience and if I ever need to stay in that area again, I'll be coming back to Staybridge!
October 9, 2014