Rated 4.0 out of 5.0 by EagleZ Good but...
I stayed in this hotel for 2 nights with a friend. At the reception they upgraded my room to suite at no extra cost because I have Gold membership with the Priority Club which was a very nice gesture.
In the room we used the bath robes the first night, the next day after the room was cleaned we didn't find replacement robes nor the ones we used the day before.
The TV signal was very bad (in both TV's) and I called the reception about it, they sent a technician, he tried to fix it by changing cables etc. but no luck.
The next day we had lunch in the restaurant, the waiter twice brought us drinks we didn't order, after leaving the drinks on the table he would come back and take them away .
Room Service was very good and punctual, quality of the food was excellent.
May 9, 2013
Rated 4.0 out of 5.0 by SMK7861 Service with a Smile
I have stayed at a lot of hotels in the Amman. The Holiday Inn, Amman has always treated me with exceptional service. If you are on business or just site seeing in Jordan, I suggest you Check In.
May 5, 2013
Rated 4.0 out of 5.0 by hmod1389 Unfortunately
Unfortunately Sdmtaat the much interaction a the Alasstkabbal employees and lack of knowledge of the advantages of my membership
Which greatly bothered me during my stay in hotel
May 2, 2013
Rated 5.0 out of 5.0 Good hotel to stay and great front desk team
Graet team at the front desk,at check in and check out
HK well done for great services ,room space is more than aother hotels
April 7, 2013
Rated 4.0 out of 5.0 by Captain001 Decent enough.
Stayed at this property twice over a period of 5 days. The first visit was comfortable and perfect in all respects. However the second time was a different experience. The room was not well cleant on arrival nor was it cleant well during the stay. I had a non-smoking room, yet there were time I got distinct smell of smoke in the room. Was unable to understand what the smoking policy in the hotel was. People smoked in common areas including restaurants.
March 31, 2013
Rated 3.0 out of 5.0 by aso9161 Comfotable bed but avrage in-room services
Room is OK, bed very comfortable, but there is not accurate service in the room, not adding the coffee and water,
Overall cleaning is not that good,
An excellent check-in/out service, kend staff
March 29, 2013
Rated 5.0 out of 5.0 reception team
I had a great stay at holiday inn Amman, and the impretion at the front desk when i arrive was excellent, the person who checked me in his name is Ashraf, the check in process took less than 1 minute, room key, welcome envelope, RC, was all ready, i thought that he was waiting for me to arrive from the way he welcome me.
February 14, 2013
Rated 4.0 out of 5.0 Mr
Note there is no proper privacy in the hotel usage especially at the entrace where young foreignerssitting without taking care for the privacy and respect of the incoming guests
January 19, 2013