Rated 4.0 out of 5 by 122
Rated 1.0 out of 5.0 incapable inefficient and unattantative staff
long waits at check in at two different desks, long wait at check out and finally no invoice could be produced in half an hours wait because staff could not be reached.
Concierge was not able to tell my where my business address was and write this down in Arabic.
wifi was originally included on invoice although I am a Priority Club member and it should be free. This was corrected.
Towels disappeared after my first night and only were supplied again upon request.
April 18, 2015
Rated 5.0 out of 5.0 by SAIF ALOMARY Wishing you all the best
Wishing you all the best and hope you continue to give a good service and wishing you to solve your complexity on how to use the internet facility in the future
April 15, 2015
Rated 1.0 out of 5.0 bad hotel
first time fore me dealing with this bad hotel
late check in, more than 40 menutes to get me prayer rug,room heating not working,
never come back again and never recomend you tm my friends
March 29, 2015
Rated 2.0 out of 5.0 by Hanif No good service
No proper attention to problems felt unattended. I was feeling if the management of this hotel got changed. I am seriously thinking to change the hotel for my next visit in May
March 29, 2015
Rated 5.0 out of 5.0 by Selman Very professional staff
I really like staying in Holiday Inn Amman and repeatedly staying at this venue for last three years. The behavior of staff is very professional; specially Miss Luma Masood and business center is the most efficient and friendly staff member. I profoundly thank to Miss Luma for her extended support and hospitality
March 17, 2015
Rated 5.0 out of 5.0 by johnmak nice stay
I am very happy with services I got and welcoming and greeting from all the hotel staff
March 5, 2015
Rated 5.0 out of 5.0 by TravelTV3 Great Location
The hotel is near KFC, Popeyes, Hardees. We were there on transit. We had driven from Jerusalem, Israel to Amman, Jordan and had an overnight in Amman. We flew out of the Amman airport back home the next morning. The staff are very friendly and helpful. The fast food chains in the nearby area are great to have after a long journey from Israel.
February 25, 2015
Rated 5.0 out of 5.0 by Musaed1 My experience at Holiday Inn Amman
Simply it was great.I invite you to experience it.
February 23, 2015