Rated 4.1 out of 5 by 163
Rated 4.0 out of 5.0 by R Rassam Comfortable Beds
The staff of the front Desk were Excellent and very helpful The Girls were very helpful
September 22, 2015
Rated 5.0 out of 5.0 by dav11 I recommend it big time
Very welcoming staff especially the ladies in the front desk.Miss Luma was great just providing me with what I needed with her positive and caring attitude.Great job everyone ,I recommend this hotel big time!!!
September 21, 2015
Rated 5.0 out of 5.0 by Selman Comfortable stay and friendly staff members
I am regular stay member at this hotel.
In Amman the service is excellent and good value for Money at Holiday Inn
The Front desk manager who greeted me has an excellent attitude and she wins the heart of customers.
i would recommend this hotel to every one in AMMAN
September 21, 2015
Rated 5.0 out of 5.0 by Malek70 Comfortable and Relaxing atmosphere
The Hotel was Comfortable and it was a relaxing atmosphere.
I recommend this hotel in Amman. Also the area where
the hotel is found is near to the gardens street.
September 19, 2015
Rated 4.0 out of 5.0 by AOSG Values of Holiday Inn standards upheld
The receptionists, as well as the bell boys, around the clock were highly competent, extremely friendly and very helpful in a multitude of issues that I faced during my stay.
Moreover, the housekeeping service was also up to the standards of a 5-star hotel and did not leave me thinking that they could have done a better job.
In addition, the room service was of a high quality and hit all the right notes in terms of quality, quantity, price-service ratio and timeliness.
The room in itself was very clean and well ventilated; however, it's very apparent from first arriving at the hotel that it has not been renovated for a VERY long time and it shows in the dated amenities in the room. I hope that in the coming few years they undergo a major renovation phase to upgrade all the essentials in the hotel.
General maintenance of the rooms is badly needed as the AC in the room I was staying was very loud and, towards the end of my stay, the window was jammed and I could not close it shut. Therefore, I recommend more frequent checks on the functionality of all the amenities in the room.
Guest relations were in constant contact with me as to ascertain that everything is in order and make me feel welcome at their hotel.
Lastly, the Front Office Manager, Mr. Jarrar, was very helpful and extremely kind in regards to a matter related to the hotel's airport shuttle service which caused me some great distress upon first arriving at the hotel. I certainly commend him for making SURE that I will be coming back to the Holiday Inn when I am in Amman next time.
I sincerely thank everyone working at the Holiday Inn Amman for making my stay a very enjoyable experience, even though it started with a very sour note due to the aforementioned problem.
September 15, 2015
Rated 5.0 out of 5.0 by Abuassad Outstanding Guest Relations Service
I live in the GCC and whenever I visit Amman, I make sure I stay in Holiday inn. The staff are very helpful and friendly and the rooms are spacious and cozy. This is what I really like about this hotel. But what amazes me the most is the level of attentiveness of the reception and guest relations staff especially Ms. Lubna. She has always shown a consistent hospitable attitude in every stay. Next time you stay in Holiday-inn Amman, make sure you ask about this lady, I am sure she will provide all the help you need.
September 14, 2015
Rated 4.0 out of 5.0 by Ya Dubai great service at reception
very nice at reception staff(loma, majid)
but about facility, old carpet in room, old slow elevetor ,
September 13, 2015
Rated 5.0 out of 5.0 by falah.a 1 week stay
all is good reception is good and guest relaton very nice and helpfll
all the best for this place
September 9, 2015