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Rated 4.1 out of 5 by 76 reviewers.
Rated 3.0 out of 5.0 by Staff and service The staff at this hotel are generally excellent very helpful particularly at the front desk and in the bar/restaurant.Although the price for a beer is a little over the top. Need some mugs in the room with the kettle and tea/coffee service the silly little demi-tasse cups are useless. June 30, 2014
Rated 2.0 out of 5.0 by Holiday Inn Amsterdam RAI Holdiay Inn located near Amsterdam RAI is conveniently located but, in my view, the hotel itself needs some significant investment to upgrade rooms to a standard the price charged indicates. TV's are old style flat screen models with low resolution which are almost unwatchable. Room furniture is old and in need of changing. Breakfast is expensive (22Euro) and is nothing special with the food offering not extensive in a dining area that is in need of redecoration. In summary, if you need to be in Amsterdam RAI, then location good but fo rthe rest there are many better and cheaper alternatives. June 30, 2014
Rated 4.0 out of 5.0 by television the screen of the tv is blurred and strains the eyes. very discomforting June 27, 2014
Rated 5.0 out of 5.0 by Agradable experiencia en el Hotel Holiday Inn Amsterdam Fue para mi una experiencia agradable. Realmente el hotel fue escogido, reservado y pagado por los organizadores de una conferencia a la que asisti en el Centro RAI. Agradeci mucho la buena seleccion del Hotel. Los organizadores de la actividad tambien se alojaron en el mismo hotel. La conferencia fue muy buena y estoy seguro que el buen alojamiento fue una de las causas de que la conferencia sea muy buena. Cuando vuelva a Amsterdam por seguro me alojare en este hotel. Muchas gracias. June 18, 2014
Rated 4.0 out of 5.0 Staying from 4/6//2014 till 7/6/2014 It is a very nice hotel with a good location next to tram 4 and with a very good breakfast June 11, 2014
Rated 4.0 out of 5.0 Overall nice experience Hotel staff are responsive to guest's needs although with an exception of one incident with the front desk. the accommodation as i have expected with holiday inn hotels. June 6, 2014
Rated 5.0 out of 5.0 by Comfortable room, great service, nice location Very attentive staff from the moment you arrive. Well presented lobby and check in area. Rooms are well designed, clean and comfortable. Breakfast offers enough choice to suit most tastes. Items are replaced quickly and the staff are friendly. Very well located with a tram stop and main railway station line just outside. I liked the Angry Birds game in the lift! June 3, 2014
Rated 3.0 out of 5.0 by Good Breakfast Last variety of food for Breakfast, the staffs are very courteous. June 3, 2014
Rated 5.0 out of 5.0 Excelent conditions and location We were very welcome. Everyone was nice, the room was confortable and clean and the location very good, quite far from the center of Amsterdam not to have crowd noises but so close to Tram, Metro and Train Station that the center of fun was only 15 minutes away. And we even had some tour and visit guide from the employee that served us the snack lunch on our day of arrival that helped us a lot in our pratical two days on Amsterdam. A very good hotel experience to come back other time in another visit to Ams. May 28, 2014
Rated 5.0 out of 5.0 by Overall ambiance and feeling TOP QUALITY HOTEL (confort, service and food). Perhaps something to be done as far as outside noise isolation is concerned (bedrooms), but that does not affect the customers' quietness and sleep. May 18, 2014
Rated 4.0 out of 5.0 by Comfortable hotel and close to public transport We spent three nights at the hotel as part of a coach holiday package and were very pleasantly surprised with the level of comfort of the hotel rooms. The rooms were of a good size and had two large beds, with comfortable mattresses but the pillows were rather small and hard. The bathroom was fresh and clean. Breakfast was tasty with lots of choice but the restaurant was exceptionally busy. Dinner, however, was a much more pleasant experience as we had been allocated an early dining time. Wifi was €22 for 24 hours, which I thought was very expensive. However, on day three I was told by a fellow traveller that it was free for IHG members. It would have been much more helpful had I been invited to join when we checked in, especially as I enquired if free wifi was available. As we were part of a group of 30 our driver phoned ahead to inform reception of the time of our arrival, 22.00. We expected that reception would have been prepared for our arrival but were very disappointed to be told to wait in the lobby until our driver had off loaded all of the luggage from the coach and that he would then allocate the room keys. This was definitely not the level of service expected. The receptionist was most dismissive and, indeed, quite unfriendly. We found this particular receptionist was also particularly unhelpful on the second evening. This, however, was not indicative of the level of service experienced from other staff, who were both friendly and welcoming. The tram station is close to the hotel enabling easy access to the centre of Amsterdam. In summary, I enjoyed our stay and would have no hesitation in recommending the Holiday Inn, Amsterdam. May 3, 2014
Rated 5.0 out of 5.0 by ease of transport to city I have to give this hotel the thumbs up all the way in everything. It was extremely comfortable and was in an excellent position for ease of travel to the city. The train to the airport is a short walk away and the tram to the city is even closer. The breakfast service and the variety of food was excellent. I have to give credit where credit is due and this is the time. Thank you for a very enjoyable stay in Amsterdam ! April 22, 2014
Rated 5.0 out of 5.0 nice hotel We enjoyed our stay very much. The Hotel was very quiet, everyone was very friendly. The breakfast offered a broad variety. You can reach the City very easily by tram(about 20 Minuten) April 11, 2014
Rated 5.0 out of 5.0 by Good location and staff! This place is a bit out of town but location is good as there's a tram stop a short walk away taking you straight into Amsterdam central. The staff were friendly and very helpful, would definitely stay there again! Got free wifi as a member of the rewards program! April 5, 2014
Rated 4.0 out of 5.0 by RAI Hotel Needed to attend a convention at the RAI Convention Center and this is one of the closest hotels. The fastest and least expensive way (2.70 euro) to get there from Shiphol is by train, very easy and only a few hundred meters to the hotel. It is only a 10 minute walk to the RAI. There is a tram about 100 m from the front door to downtown Amsterdam, which is good because there is nothing near the hotel to speak of in the way of dining or sightseeing. The Vermont restaurant is OK, about what you would expect from a Holiday Inn. Certainly a good business hotel. March 27, 2014
Rated 5.0 out of 5.0 by Great service and location Modern, comfortable, quiet room with enough space and light to work. Excellent breakfast. Easy to get to from the airport and good public transport to the town center. Staff very helpful. Will come back and recommend to friends. March 2, 2014
Rated 3.0 out of 5.0 by Helpful friendly staff but old overvalued hotel I stayed at the hotel one night, but it was enough for me to realize it is wasn't much value for the money. I didn't get an upgrade as a RA member. The furniture was old. Parking was 25 euros per day (without other options for parking). Other than the very bad and unrealizable wireless internet, I can't say I had any real issues. The breakfast was ok with a good variety. February 22, 2014
Rated 5.0 out of 5.0 by Schöner Aufenthalt Alles was man von einem Holiday Inn erwartet und mehr mit einer sehr gemütliche Bar sowie sehr freundlichem Personal zu jeder Zeit.Komme gerne wieder. February 1, 2014
Rated 3.0 out of 5.0 by Business Hotel with friendly staff Stayed in the top floor in the Executive Room. Room was nice, there was an iron, mini bar, TV and a nice bathroom. Nevertheless I was surprised that there was no hair conditioner and that the wireless internet connection cost 20 Euro. That's a way too expensive. Breakfast was nothing special, pretty disappointing to be honest for the asked price. The best thing is location if you need to be close to the Convention Centre in Bijmer Arena. January 26, 2014
Rated 5.0 out of 5.0 by Excellent Hotel We have been this Christmas in Amsterdam and the hotel was fantastic. A little away from the Center but is well communicated. Both the metro and tram are near from the hotel. We were lucky to chosse it. Modern hotel and very quiet. The service and outstanding care. Very attentive and willing to help you with anything you need. Breakfast very good, there is everything and quality, full. January 23, 2014
Rated 5.0 out of 5.0 by Great Staff, hidden gem! I was very pleasantly surprised by this little place before I first set eyes on it - as the reservations staff seamlessly accommodated a number of last-minute changes that befell our travel arrangements. The place itself is pleasant and cosy, much more 'hotel-like' than we'd expected for a Holiday Inn, with a nice little bistro and a rather good location - a little out of the way, but maybe that's a good thing to beat the crowds - a stone's throw from Amsterdam RAI station and at the end of the no4 tram loop from the city centre. It's in what looks to us English like a business park near the convention centre - but again don't let that mislead you. The two things that really shone for my family were the cleanliness throughout and for the outstandingly cheerful and professional staff. The place was gleaming from top to bottom, from young staff at breakfast to seasoned old hands at the bar they could not have been more courteous. Certain high-end hotels can learn how to serve food and drink from them! I was slightly sceptical in the beginning as Holiday Inn has its place in the market - I never thought of it as a 'warm and welcoming family hotel with the personal touch'- but that's exactly what it was. As a result I recommend it here and will return.. January 2, 2014
Rated 4.0 out of 5.0 by Good value for family stay in AMS We received a good value from the Holiday Inn Amsterdam near the station RAI. Our family enjoyed the location with easy access to public transportation. The breakfast was good, with a few caveats. The hotel was overcrowded for the holiday weekend and had a hard time keeping up with the demands of the sizable crowd for the included breakfast buffet. I think they tried their best, but it could have been improved with a little more preparation. January 2, 2014
Rated 2.0 out of 5.0 by Ok, nothing else The hotel is adequately situated - 5 minute walk to the train station to get to the center. Room was nothing special, and doesn't compare with other IHG hotels I've stayed at (around 60 stays during 2013). Smallest tv-screen I've seen in a long time in a hotel room, and you could hear some noise from the corridor. Angry birds game in the elevator was a nice touch but is not enough to warrant me staying here again. January 1, 2014
Rated 4.0 out of 5.0 by Very good location and comfortable rooms Location is very good, 10mins walk from RAI and 5 mins walk to train station. Room confortable and quite. December 20, 2013
Rated 5.0 out of 5.0 by Great staff. & Service Location is perfect for The RAI. The trams and train are a 5 minute walk and the tram takes you on a nice sight seeing journey towards city centre and tickets are available at the reception. Thank you for the lovely stay December 14, 2013
Rated 4.0 out of 5.0 by Excellent stay Great location nice breakfast warm and friendly service Close to train, tram line 4 direct line towards city center December 12, 2013
Rated 4.0 out of 5.0 by Very nice stay , very helpful staff Enjoyed a weekend at this hotel. Arrived very early on Saturday and the receptionist very kindly let us check in as the room was available. Nice room on priority floor, large clean bathroom. Extensive and very fresh breakfast on the Sunday morning available until a very pleasant 11.30. Pleasant breakfast room. No noise at all, very large comfy bed. A bit of a way from centre of town, but the tram stop is right by the hotel ,also train to airport. It's the end of the line for tram 4 so never a problem getting in and out of town if you buy day or two day ticket it is much easier than taxis. Quite fun. Only negatives - thought the reception alittle dated and there is a large pool at front of hotel which had a lot of rubbish in and really should be cleaned it doesn't give a very positive first impression and wouldn't take a lot of doing. Also the cigarette ends outside. Had a good time . Thanks December 4, 2013
Rated 3.0 out of 5.0 by Very disappointed in room NO toiletries in bathroom. Had to phone Reception at 06:00 to ask for basic supply of soap, shampoo, tissues. Bath tub would not empty of water, drainage problem. Second and third days of stay again no supplies in bathroom: empty soap and shampoo containers, tissue box left completely empty. Surely these are 'basic' hotel supplies to guests? Central heating did not work so room cold. Flickering bulb in small table lamp and standard lamp bulb not working. Room not very clean. Could hear lift doors opening as room opposite lifts. However, reception and dining room staff helpful and friendly. November 27, 2013
Rated 4.0 out of 5.0 ..I'ts good ...a good hotel, but not clean....a good hotel, but not clean....a good hotel, but not clean....a good hotel, but not clean....a good hotel, but not clean. November 21, 2013
Rated 5.0 out of 5.0 by Saturday Night in Amsterdam The room was fine, however, some smell in the bathroom comming from one of the drains. It dissapeared when after I used the shower. The staff were nice and friendly, however, I got the feeling that whatever I did it would cost extra money abd the bill showed me they have really good control of all the consumption. Hotel is OK for business, but I will not go ther for relax again, because of the experience with extra costs, which is common for all Holiday Inn hotels. November 19, 2013
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