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Rated 4.0 out of 5 by 284 reviewers.
Rated 5.0 out of 5.0 by Perfect location for business conference at Disneyland Hotel Conference Center I really like this Holiday Inn's location - easy walk to the conference center in the Disneyland Hotel, and half the cost of staying there. This is my 3rd stay at this hotel and my rooms have always been clean and quiet, the staff is professional and helpful, ample parking, easy freeway access from any direction. December 18, 2012
Rated 4.0 out of 5.0 by Holiday Inn near Disneyland For a disneyland friendly hotel its pretty classy. It was nicer than I expected, but you do get the classiness at a cost. The restaurant was good. You can see the Disneyland fireworks from there, and they have TV's at the booths. The business center charges for computer use, and the gift shop is slightly pricy. The front desk staff and the housekeeping staff are very friendly. The room is pretty standard. December 16, 2012
Rated 3.0 out of 5.0 by great location...but.... When i checked in to the hotel the staff noticed that somehow i was put in a room with 1 twin. There were two of us, so that wouldnt work. They upgraded us to a better room at no charge. I was very happy with that. However, when I checked out, I was hit with a surprise parking fee. They failed to inform me of this when I checked in. That took my excellent stay to a negative one when I left. I dont like being hit with hidden fees, so i will NEVER be staying there again. December 15, 2012
Rated 5.0 out of 5.0 by The Greatest The best hotel in CA................................. ................................................................ December 13, 2012
Rated 5.0 out of 5.0 by Quiero volver!! Muy agradable el personal de recepcion, sobre todo Roy, tiene muy buena actitud!! cuidenlo!!, las camas deliciosas despues de un dia de paseo y llegas cansado en verdad descanse!, Quiero regresar a Disney y quedarme nuevamente aqui. Felicidades al Gerente por que el personal se ve que trabaja feliz en este Hotel. La camarista siempre tenia limpia nuestra habitacion....El unico detalle es que debe haber mas variedad en el bufette como consejo o recomendacion...pero siendo honestos el menu a la carta tiene variedad..probe la sopa del chef y estaba deliciosa....Gracias a Craig tambien por su ayuda en mi reservacion......FELICIDADES A TODOS!! December 5, 2012
Rated 5.0 out of 5.0 by Great Service Thank you for taking care of the Platinum members. December 5, 2012
Rated 5.0 out of 5.0 by BEst DIsNEYLAnD vAcATIOn WELL my husband and i had planned this vacation for awhile and well it was all worth it. You can actually see the disneyland parking lot right next door and we were going to walk to the park which some folks did but it was drizzling that weekend but u pay for parking at the hotel which is convienient if u were gonna pay for parking anyway. But it was a clean, friendly, and helpful enviornment we are already planning our next trip:) so thank you holiday inn for being apart of our most magical vacation December 5, 2012
Rated 5.0 out of 5.0 by overall....great i,'ve stayed at this property several times before and always had good service but this time was exceptional....from the desk staff, the restaurant staff and bar tender everyone was fantastic and the fact i was spending my birthday there made for a great day....thank you for a great stay, we will be back next year December 2, 2012
Rated 5.0 out of 5.0 by Good for the Price My family and I have annual passes to Disneyland/California Adventure Park. We try to go to the parks at least once or twice per month. We live less than two hours from the parks and choose to stay the night for convenience. We are loyal Holiday Inn guests/ Priority Club member. We have stayed at this Holiday Inn many times. The staff is courteous and make you feel at home. The restaurant has a variety of food selections and the prices are reasonable. The only thing I dislike are the pillows...they are not comfortable at all. If you choose to stay at this Holiday Inn, you may want to bring your own pillow! Other than that, I have no complaints at all. It is really close to the park tram or you can use the hotel shuttle. November 30, 2012
Rated 5.0 out of 5.0 by Room, Bed and service GREAT! I had a great overall experience at your hotel. Room service, bar tender and staff were excellent on 11/24 and 11/25. November 30, 2012
Rated 2.0 out of 5.0 by Out Dated room/holes on our blanket... The suite room that we stayed in is so outdated. Crack in the ceiling, bathroom is so small for the suite , draperies are dusty . Sofabed is so uncomfortable , blankets has big holes on it , pillows is so small and not comfortable . I hope that the manager will take action and bring the rooms up to date make it clean and comfortable for the price that we are paying. The location great! November 29, 2012
Rated 1.0 out of 5.0 by poor room This hotel is old and run down, the staff is unfriendly, the room smelled of cigarette smoke even though it was supposed to be a non-smoking room, we had trouble checking in despite it being after check-in time. I would NEVER stay here again. November 27, 2012
Rated 4.0 out of 5.0 by Good value and close to Disney Parks We stayed here before (4 1/2 years ago). Nice improvements to the lobby area and new bar/restaurant since then. It's a nice quiet stay with clean rooms and a well kept pool area. Close proximity to Disneyland and Disney California Adventure. Save the parking fees at the parks and walk. Just as close to the trams as you would be if you parked there for $15 per day. November 27, 2012
Rated 4.0 out of 5.0 by Can be noisy I've stayed here a number of times in the past and have been satisfied with the staff, facilities and the central location to my destination. Great location if you are a family on a Disneyland vacation! But if you are on business or need some quiet time, this may not be the place. Excited, noisy children running the halls, percussion of the nightly fireworks, loud talking vacationers returning to their rooms very late from a day at D-land, slamming doors. Then the same people arising very early to be the first in line for breakfast and back to the park are once again slamming doors and talking loudly in the halls. November 25, 2012
Rated 4.0 out of 5.0 by Comfortable bed and quiet rooms The room was clean and nice. The only reason why I didn't give it a 5 star is there is no refrigerator in the room. Seems kind of a standard in most rooms near Disneyland but I'm not complaining because I didn't check to see if there were refrigerators (just assumed). It's a bit farther from the other hotels we stayed at but my kids kinda liked walking away from the crowds on Harbor Blvd. We all slept comfortably and it was quiet. November 25, 2012
Rated 4.0 out of 5.0 by good stay Pretty good stay overall - good access to the park. would come back again. November 25, 2012
Rated 4.0 out of 5.0 by Easy Walk to Disneyland The staff is kind enough to provide a map to get you to the resort. It's about a block to the Disneyland Hotel and Mickey and Friends parking garage. You can walk through Downtown Disney or catch the parking garage tram. Expect to take about 20 to 30 minutes to walk to the park gates. But for the price of the room, I was willing to hoof it a bit and not break the piggy bank for a Disney Resort Hotel. One tiny draw back was a High School Marching band was staying in the wing I was in the 1st night. It was a zoo with the kids running around, banging on doors at all hours of the night and disrupting my sleep. This is more a reflection of the school and not of the hotel. But try book the large groups all together and please leave the families out of that floor/building if at all possible. The 2nd night it was quiet as could be. So either the school had checked out or the hotel staff had spoken to the chaperones. November 25, 2012
Rated 3.0 out of 5.0 by Average Stay It's Holiday Inn near Disneyland, so as long as tht is your expectation you'll be fine. However, when I reserved our two rooms over 60 days in advance, I had hoped to get what I reserved, that being two King Rooms. What we got were two double Queen rooms and no explanation, other than they were sold out. My reservation in their own system did indeed show I had reserved two King rooms, but they had given them away to another guest, who I would guess, did not request those particular rooms as I had. Being a Travel Agent I know exactly how this sort of thing happens, so when I got the blank stare and a poor explanation and no satisfactory resolution, that's what set me off. November 24, 2012
Rated 5.0 out of 5.0 by Always a great place to stay! We have stayed at Anaheim Holiday Inn and Suites 4 times now, both with and without our children. Each time it has been a wonderful experience with helpful and friendly staff. It is an easy 10-15 minute walk to Downtown Disney and into Disneyland or California Adventure. It is very close to a lot of great restaurants and shopping malls, so everyone is catered for! Each time we have stayed the accommodation looks like it has just been renovated, a testament to the maintenance of the property. We will be going back again, and I would recommend this property to anyone who wants to enjoy Anaheim and its surrounds. Redman Family (Sydney Australia) November 23, 2012
Rated 2.0 out of 5.0 Resturant Lunch at resturant soup was served 10 minutes after the sandwhich. Next morning at breakfest sat down and coffee was served. After that I sat there 25 minutes and NO ONE would take be breackfest order or acknowledged me in any way. After the wait I finaly waived down a waitress ask what I owed for the coffee and left. I will not stay there again. November 21, 2012
Rated 5.0 out of 5.0 by OUR STAY FOR A WEDDING WE STAY AT HOLIDAY EXPRESS Anaheim 1240 S Walnut site every time we are visiting Anaheim family members . It's a great place to stay and relax by the heated pool and spa , Watch the fireworks from Disney out in the back parking lot . The value is great for the bed comfort ( we always take two queen beds so my wife and I have our own bed to sleep ) The only down fall is no free breakfast as we get at other Holiday Express stays and the 10 dollar parking fee for your car . If you are a Priority Club member your free gift isn't as good as other Hotels , but still say thank you . November 17, 2012
Rated 3.0 out of 5.0 by food was very good. restaurant staff were very nice. Maids were very nice. overall a C. We were disappointed. I booked a room for 5. two weeks before we stayed. Still our 5th guest slept on the floor. Roll aways were not available. The front desk person apoligized and sent a pillow and blanket to the room. The next day we moved to a suite. Much better. But the hairdryer didn't work. November 17, 2012
Rated 5.0 out of 5.0 by Very clean facility and great location Rooms where extremely clean and fresh smelling. The location is unbeatable for Disney goers. Staff was very friendly and courteous. November 5, 2012
Rated 5.0 out of 5.0 by Service at its best With a slight mixup on my priority rewards booking (my fault), it was handled with the utmost professionalism, and was completely sorted out without an issue. A rare surprise in this day and age. I was made feel like a special VIP. November 2, 2012
Rated 3.0 out of 5.0 by Comfortable bed, but it's the little things that get you When we first arrived, we noticed that one of the beds was damp. It would appear that someone had soiled the bed and it soaked into the padding and it wasn't noticed. They switched us to a slightly (Couple of feet difference) larger room and that was nice. However the keys didn't work after the first night... it was fixed, but it was annoying to deal with after a long day at the Park. The website shows that a continential breakfast is part of the service, however it fails to mention that it is not free. There is a shuttle to the park, however it cost money as well... everything cost something there so it's a bit of a nickel and dime sort of thing. If you join their priority club, parking is free, which is nice. October 29, 2012
Rated 2.0 out of 5.0 by Look elsewhere for better Disneyland experience. For the price and Holiday Inn reputation, we expected better rooms and service. They even charge $5 per person shuttle service to Disneyland which is less than 1 mile away. Stayed at lower price hotels before with better amenities, view of fireworks and free shuttle. Pools were crowded and the rooms smells of mildew. October 27, 2012
Rated 3.0 out of 5.0 by Slack restaurant Good location if you want to go to Disneyland but restaurant / bar leaves a bit to be desired. They sat us down for breakfast then didn't come near us again. Had to get up and chase some one for coffee then we just ended up having the buffet off our own bat which we could have just ate and walked out as they didn't even know we were there. When we asked for the check they didn't know what we had to even make the check up for us. Also, they took our credit card for "incidentals" (as they do) but some 10 days later we are yet to see the money back (we had no "incidentals" as we paid cash for breakfast). October 26, 2012
Rated 4.0 out of 5.0 by Great Deal We chose this hotel because of their location closest to Disneyland. The front desk staff were great and helpful. The on-site restaurant had great food and prices. The room was comfortable and clean. The only problem we encountered were the host and hostess of the restaurant. They appeared very disorganized and were very slow. Each day we ate at the restaurant and waited long times to be seated (even though tables were available) or to pay the bill. After a long day at Disney, we ordered from the restaurant and were told they would call us when ready. When they did call us, we waited at the restaurant for another 30 minutes to get our food. October 26, 2012
Rated 2.0 out of 5.0 by Very Average If booking a suite, it is better to call and check. We stayed in three holiday inns during our recent tour of southern California and this was by far the worst. The queen suite was was two rooms but one toilet which was in the inside room. The room was not capable of sleeping the stated number. We had to book another room to accommodate our party. The front office staff was very kind in that regard. The service in the restaurant was terrible. We were overcharged for our first breakfast. Gratuity is added on to the bill by the waiters themselves, which I find as ridiculous. On the whole the restaurant was a big let down. The suites in other Holiday Inn which we stayed were far superior to this and the service was far better, October 24, 2012
Rated 3.0 out of 5.0 by Convenient for Price For the price of the room, the hotel is...ok. I booked 3 rooms; 2 were next to each other, and the 3rd half way down the hall. The reception desk and on-site lobby are in very close proximity, so it was very noisy when we checked in. I did not like that our room was in a completely different building from the lobby. Upon check-out, we had to walk/drive to the lobby instead of just coming downstairs to do so. There was no free coffee in the lobby, the pillows in the room were small, I did not like the set up of the bathroom, and the surrounding area of the hotel is...questionable (there was a homeless man sleeping on the side of the neighboring Post Office). The hotel is difficult to access--although it is off of Ball (a main street), you have to drive through a residential neighborhood to access the hotel lobby legally. Although the hotel says it is walking distance from Disneyland, I would not recommend it. On a positive note, we received a great rate. The staff was friendly, and was able to answer all of our questions and fixed the minor billing issue quickly. The drive to the Disneyland parking structure is less than 5 minutes, and we were able to see the firework show from the hotel! The Anaheim Resort Transit shuttle comes right to the hotel, and you can purchase the passes from the gift shop. October 21, 2012
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