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Rated 4.1 out of 5 by 478 reviewers.
Rated 5.0 out of 5.0 by Great staff Staff are so friendly and accommodating. Special mention to Gloria at the reception who is so helpful and nice. Princess at the bar/restaurant who is very friendly and hospitable. Kudos to holiday inn for having an excellent staff that makes the customers' stay more relaxing and enjoyable. July 20, 2014
Rated 5.0 out of 5.0 by Stay Had a great time. Distance to the park is great don't know what else to say. July 19, 2014
Rated 5.0 out of 5.0 by Good room and outstanding staff From the moment we walked in to check in the desk staff was outstanding. I can't say good enough things about them. The room was very nice even though we were not able to get an upgrade as a platinum member. I only had two very minor gripes based on my stays at other IHG hotels. This hotel charged extra for a tiny 3x3 refrigerator that should be part of the room, not an extra. The other minor gripe was being charged extra for breakfast. Breakfast is now included at other hotels. If the Holiday Inn wants to attract more clients they need to include breakfast. July 19, 2014
Rated 5.0 out of 5.0 by Perfect alternative to Disney resorts Hotel has the perfect location specially if you are travelling with kids, very close to the Disney downtown and parks, and it is next to a gas station. The convenience store inside the hotel has a lot of souvernirs so you must visit it. Room was great so cost/value is perfect. However, There is no any bell boy so you have to handle your own baggage and sometimes children running across the passageway could wake you upTransportation to the downtown (like shuttles) should be offered. Parking and brakfast are not included so you need to be aware of it. July 16, 2014
Rated 3.0 out of 5.0 by Good Service Bldg. 4, 4th floor Hot in the elevator, hot in the hallway, no food machines. In the room also hot on arrival A/C took 2 hour to cool the room down to 70 deg. Not a great experience !! The water park water smelled bad , the pool was clean and a nice atmosphere . The restraunt was also a nice experience . The maid service was helpful .I have stayed in a lot of hotels in the past 10 years and this hotel ranked just above average and only because of the staff , pool & restraunt. July 15, 2014
Rated 4.0 out of 5.0 by no Microwave and mini fridge only disappointment, no microwave and mini fridge. Thank you July 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and big room Second stay at this hotel. Enjoyed it again! Great service, reasonable rate, good size rooms! Was there to visit Disneyland and they made it very easy to do this. Not only were bus tickets available at the front desk but they also made sure to let us know if the bus was on time. We got a suite this time and really enjoyed it. Will definitely stay again - already have next trip booked!!! July 14, 2014
Rated 3.0 out of 5.0 over charged. contacted the manager but no reply my reservation confirmation # was 61779016. When I found that my credit card was charged more than you confirmed, I called and talked to the hotel front desk on July 2. I talked to two different people, and sent an e-mail to the manager, Jennifer, but until today, I still have not received any reply. The following is the e-mail I sent. Hi Jennifer, We talked on the phone just now. Now I am forwarding the e-mail confirmation back to you. Please note that I have been charged for $1540.62, which is 90 some more dollars higher than that has been confirmed. Please check and advise if anything was wrong. Thank you! July 14, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We booked this hotel because of how close it was to Disneyland without paying $330 a night for a place to sleep! The splash pad is a great place for kids of all ages to play in and the room was great! We enjoyed the food as well! July 13, 2014
Rated 4.0 out of 5.0 by Fun trip to the Happiest Place on Earth We spent two days at Disneyland and one night at the Holiday Inn. The room is clean and beds comfortable, though a little cramped for family of four--still how much time do you want to spend in a hotel room when Disney is right there. The walk to the Disney parking shuttle is about 10-15 minutes; it feels longer at midnight than in the morning because of tired legs. The room doesn't have blackout curtains, so it's a little hard to sleep late (although our teenagers didn't have any problem with that!). Restaurant was convenient to eat at with basic food (hamburgers, fish July 11, 2014
Rated 5.0 out of 5.0 by wonderful experience we stayed 4 nights at the holiday inn hotel and suites anaheim 1 blk/disneyland. the beds were very comfortable. the hotel staff were great. the pizzas we ordered from room service were fabulous and arrived quickly. we enjoyed the close location to disneyland and that we could walk there. all in all it was a great vacation and by far the best hotel during our vacation in california. July 11, 2014
Rated 5.0 out of 5.0 by comfortable bed Front desk, was friendly and fast. The room was very nice. I would stay there again. July 11, 2014
Rated 4.0 out of 5.0 by Great weekend getaway I took my wife to Disneyland for her birthday from July 4-7. We stayed at this HI location and have loved it since we first stayed here two years ago. The best part of staying here is that it's walking distance from Downtown Disney and we don't have to worry about parking. Distance wise from the park is great. The price I paid for was great. The only thing that bothered us over the weekend was that the housekeeping over the weekend seemed off. I say this in the sense that when housekeeping came in and cleaned up the room, they left us with ONE towel. One! What would we do with one towel for two people when the night before there was no issues? I'm taking this past weekend as an off day for housekeeping because I'm a loyal customer to Holiday Inn and have never had this issue. Hopefully we'll be able to stay in this location for the Half Marathon next month. July 10, 2014
Rated 5.0 out of 5.0 by Awesome for small kids/Disneyland trip! We were pleasantly surprised at the quality of the property. We're not expecting much based on price (we're on a tight budget). Highlights: SPLASH PAD!!!, pool, extremely helpful service in restaurant (although they are understaffed so can be slow), good size room, excellent front desk service. Cons: no A/C in hallways, slow elevator (get a ground floor room!), typical flat pillows and scratchy sheets (we always bring our own pillows anyway). 15 min walk to Disneyland wasn't bad, but take umbrella with you for shade because there is none! TIP: the rooms facing Disneyland had a view of the fireworks!! July 10, 2014
Rated 4.0 out of 5.0 by Nice weekend Comfortable room & nice location. Friendly staff. Great pizza from the restaurant. Wifi would not stay connected, so that was frustrating. The door to our room would not close properly unless the door was slammed. Informed the staff when we checked out & they said they would look into it. July 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Friendly staff, beds were comfortable. Rooms were very clean, the shuttle bus do take long since their is only one bus to take you back and from the Parks, but overall I would come back and stay at this hotel again. July 9, 2014
Rated 5.0 out of 5.0 by Clean, comfortable highly recommend My family has stayed here for 2 Disney vacations, excellent staff that are very accommodating and kind, the rooms and common areas of the hotel are always immaculately cleaned, the restaurant has great food. The walk to Disney is a beautiful peaceful stroll in a nice area! It's a very family friendly hotel my kids love the pool and the comfy beds. July 7, 2014
Rated 5.0 out of 5.0 by Perfect for Disneyland This is a great place. Very clean and convenient in every way most anyone needs. Morning buffet good, but expensive. I did not notice the water conservation opportunity by placing a sign on the door not to change linens. That signage could have been better located. Very friendly staff. Very clean and well maintained. July 6, 2014
Rated 4.0 out of 5.0 by Clean and "close" to Disney While the property is close to Disney, it is still a bit of a walk. Not a big issue as walking is part of the whole experience. Overall the property was clean, staff was very good, and we even had breakfast numerous mornings at the on site restaurant. I would say that the food was better than average. Pool areas were kept clean and always had towels available. Only negative I had was taking the kids back from Disney for a lunch and a nap. Had VERY hungry kids and, according to the in room booklet, lunch went from 11-2. I got back at 1:30 only to find that they closed at 1.. Evidentially they had changed the lunch hours to 11-1 but had not gotten around to the booklets. When I pointed this out to the staff at the front desk and the restaurant they came across very indifferent. Left me with no place to feed my kids as there aren't may places within a quick walk. Would stay again as the overall experience was good. July 5, 2014
Rated 2.0 out of 5.0 by Bad Value for the Price Great location but you do not get what you pay for. The sheets were dirty and the overall cleanliness was questionable. The staff was not very responsive to concerns and viewed you as "another complaining customer." July 3, 2014
Rated 2.0 out of 5.0 by Didn't feel welcomed When I checked in, usually I would be recognized as a Platnum member. I didn't feel the warm welcome that I usually get with other Intercontinental brands. The rooms smelled a little mildew, and the fire alarm when off if you left the bathroom door open when showering. I would not recommend this property to others. July 2, 2014
Rated 5.0 out of 5.0 by Tight fit but great location. The rooms are very small but the location and overall property is great. At night the parking lot is a great place to watch the nightly fireworks from Disneyland. The staff is great and very accommodating. July 2, 2014
Rated 5.0 out of 5.0 by good hotel for Disney visit we stayed 2 days at this hotel and overall everything was good. Pool was a bit smaller then photo would show but ok. beverage machine not filled as I had to find a third one that was delivering my beverage. good location and with shuttle bus good connection to Disney. We thought we could take monorail more close but that was probably misunderstanding on our side. Breakfast not too much compared to other HI we stayed before. Hotel and location good. Staff were friendly and willing to help. July 1, 2014
Rated 5.0 out of 5.0 by Reasonable price and comfort It was my family's first time to book a last minute overnight stay. Since I just became a member of IHG, preferred to book any IHG hotel. Family decided to stay in Holiday Inn, Anaheim, near Disneyland. The price for a king-bed suite for a family of four was reasonable. The front desk representative (Robert or Roberto) was very pleasant and professional. The room was clean, and bed was comfortable. Breakfast buffet was acceptable. Even my two kids liked their stay. June 30, 2014
Rated 5.0 out of 5.0 by FANTASTIC family hotel for a Disney trip I'd stayed at the same property years ago on previous trip with oldest son, so we boked a large family suite (the "Pirate Suite") for our fam of 6. Gorgeous room, loads of space, very well maintained, and the staff went above and beyond to help resolve a few minor quibbles. Pool area was much used in our stay, as was hot tub, and the convenience store. Disney is maybe a 15 minute 1-mile walk away (thru Downtown Disney, which makes it seem shorter somehow), and the hotel sell ART (bus) passes which give all-day rides for $5/person-- delivers you from front of hotel to front of Disney in 5-10 minutes. VERY nice. Very enjoyable stay, highly recommended. Would absolutely stay thre again. June 29, 2014
Rated 5.0 out of 5.0 by Always satisfactory Holiday Inns are not the fanciest or whatever but I love how no matter where you go, they are always consistently decent. I have never had a negative experience at one. and when traveling, a negative hotel experience is a horrible inconvenience that can ruin a trip, and Holiday Inn has never let me down, no matter where I travel to. June 29, 2014
Rated 5.0 out of 5.0 by Close but quite- like having a home next to Disneyland We love this property. I stayed at this property a total of nine times, for multiple nights over the last this rolling calender year. The staff is willing to help ready there for any questions the rooms are clean and the cleaning staff is excellent!!!! The value is spectacular! A short walk through residential neighborhood in a park like setting to catch the Mickey and Friends tram. June 28, 2014
Rated 5.0 out of 5.0 by Excellent Service Recovery ! After a 7-hour drive from San Francisco, my family checked-in to the hotel on 9 June night around 11pm. The aircon in the room assigned to us was not working. The temperature kept rising and all of us needed a 2nd shower almost immediately after stepping out of the bathroom. It was way past midnight and the temperature in the room was unbearable. Roberto came over to inspect and agreed that there was something wrong with the AC but the engineering team had gone back. He then told us that he would see what room is available and will move us to a new room. Shortly after, he returned with a call that he’d found a family suite that’s available and the good news is that we didn’t have to move after one night stay. Even better news, he included breakfast for our family. By the time we settled in the new room was already 2am but the room was fantastic and the kids felt that they were already in Disneyland! Even after our return in Singapore, the kids are still talking about the hotel – more than Disneyland! We appreciate Robert’s initiative and fast service recovery. Unfortunately we didn’t have the opportunity to meet him again to thank him. Please help extend our appreciation to him. June 26, 2014
Rated 3.0 out of 5.0 by One Day Disney Trip and not enough time for hotel Didn't spend much time at the hotel but room was comfortable and enough space for the toddlers. Price was high but expected. Didn't enjoy the amenities but the pool looked good. I dropped the family off near disneyland and I parked back at the hotel to walk. Hotel was helpful to print tickets we bought online earlier. June 26, 2014
Rated 5.0 out of 5.0 by Anaheim Holiday Inn Although I was only staying for a night, the staff was excellent! The room was great, attitude was great and the next morning, the food was excellent as I departed. Will most likely attempt to stay in this hotel in the future and will insure that anyone that asks about a good place to stay while visiting Disneyland or any other local attraction should consider staying at this hotel. June 25, 2014
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