Rated 4.2 out of 5 by 35
Rated 5.0 out of 5.0 by Dal4 Christmas 2013
We stayed here with our two young children (6+4) for Christmas 2013 . A very good hotel with a great relaxed atmosphere very friendly staff and a very good restaurant the Christmas Day buffet was superb , a bonus was the soft play for the children , the rooms are a great size lots of space good bathroom, the only minor problem and express minor , was the tv once the children was asleep it was not great , where as we have stayed in the holiday inn in Montpellier which had smart tv where you could rent a film for the night at a small cost and in your chosen language but as I say a very minor fault.
The parking I thought was expensive but was good .
Overall a great hotel and good staff
December 30, 2013
Rated 5.0 out of 5.0 by rudie6957 great staff =- great location
Very nice hotel; received upgrade (Platinum member) noise from the street is terrible (need double glass windows)!
Very helpful staff; restaurants and shops very close.
Good Internet connection.
Nice little breakfast at discounted price (if you do not want the full buffer).
Great room with Jacuzi!
Complicated check in because of local procedures.
all together; positive experience!
December 16, 2013
Rated 4.0 out of 5.0 by Whiteside Comfortable room and great service.
Very clean and comfortable rooms. The good food and very good service. I recommend it.
December 5, 2013
Rated 1.0 out of 5.0 by jose747 Great after renovations but poor customer service
Really nice hotel after refurbishment but real poor customer service.
Recepcionist never smiled during the check-in and check-out process. No elite status recognition. Wrong invoice with beverages I did not order. I am really disappointed with the service.
November 14, 2013
Rated 4.0 out of 5.0 by Pierre52 Good hotel, excellent location, friendly staff
Good hotel for our short stay in Andorra, confortable, quiet, friendly staff, good breakfast.
October 15, 2013
Rated 1.0 out of 5.0 by Mich1980 Unfriendly staff
I wasn't informed that the spa was closed and the staff was pretty unfriendly. Worst hotel since a long time.
October 8, 2013
Rated 4.0 out of 5.0 by Carol81 Incredible room
Incredible refurbish. We were at this hotel before and was great, now it's even much better!!.
Service as usual, great, kind and helpful.
The only cons are that the dining room is quite small for the amount of guests
We'll be back for sure
September 13, 2013
Rated 5.0 out of 5.0 by CharlotteC A great hotel to visit
We stayed in the hotel for one night. Loved it! Great food and great staff. Friendly smiles throughout our stay.
Nice, clean room & wonderful beds. Kids loved the big white bath robes.
We came around 5 PM and needed to go look at the town and get our wonderful buffet. So by the time we were done, the pool was closed. So if I have so make som suggestions :):
Let the pool stay open to 11.30 PM and get the workout room moved so some air can get in... It really was extremely hot and that stopped us from using it :(
Quite an experience leave the hotel , turn left walk 200 m, enter the parking lot, take the lift to town. That was so much fun.... We still talk about that :)
We will be back to this hotel. We loved Andorra and we loved this hotel! We will go for 2 nights next time!
September 11, 2013