Rated 4.4 out of 5 by 57
Rated 3.0 out of 5.0 by HCali Some poor staff everything else is great!
the kids there need better training. I got placed in hold for very long periods of time without even evaluating my question before holding for 10 min.
I was charged 3 times for the same guests and could never get a hold of the manager
Everything else was perfect once in the hotel
July 9, 2014
Rated 4.0 out of 5.0 by Tommy Gold Good location near Ann Arbor Univ Michigan
Found the hotel online and was a good experience. The room was spacious and good value.
July 3, 2014
Rated 5.0 out of 5.0 by Wolverine fan As expected, a great room
We stay at the same hotel every year. Our room is always clean, comfortable, and spacious. The only improvement would be larger trash cans in the room.
June 26, 2014
Rated 5.0 out of 5.0 by HotSaucePhD Easy hotel option
Convenient comfortable location near UM campus
- was able to take public transportation to middle of campus for class
- lots of dining options nearby, plus hotel restaurant
- hotel room was nice, clean and overflowing with pillows
June 23, 2014
Rated 2.0 out of 5.0 by John52001 poor television and internet
Disappointed in internet connection and poor television reception. I expect much more for the price
June 23, 2014
Rated 5.0 out of 5.0 by Penelope S quiet and comfortable
Our 3 night stay at the Ann Arbor University hotel and suites was very enjoyable. Staff were friendly, the room was very clean and modern. The beds were very comfortable and bedding good quality. the setting was quite park like and quiet with ducks in the pond behind the hotel. We brought our own mugs so didn't have to have coffee out of the syrofoam provided. When asked the staff printed out maps of local amenities and attractions. Overall, a very nice stay.
June 19, 2014
Rated 5.0 out of 5.0 by Joey P Excellent!
All accommodations were great. Staff is extremely friendly and helpful. Room was large and very clean.
June 16, 2014
Rated 5.0 out of 5.0 by MomofWolverines Clean, comfortable hotel, conveniently located minutes from UofM campus
There is nothing fancy about this hotel~ just clean, comfortable rooms, quiet location, friendly staff. It is approx 3 miles from the UofM central campus, and is even closer to the Briarwood Mall, restaurants, and Whole Foods. It was much nicer than I expected a Holiday Inn to be~ very comfortable beds, quiet, odorless air conditioning, coffee maker, microwave and fridge in room, and extra bedside electrical sockets for charging phones.
June 15, 2014