Rated 4.4 out of 5 by 37
Rated 5.0 out of 5.0 by Karen04130527 Volleyball Thanks You!!
Mark And his staff (josh and Ani in particular) have always been so nice, accommodating, and helpful. We have enjoyed our four years there immensely and thank them for being such a great part of it!!
December 1, 2013
Rated 5.0 out of 5.0 by PlatinumPT Clean, Neat and Friendly
This Holiday in is one of the best values I have come across. The rooms are nice and well priced. We recieved excellent service and were enganged by the manager and his wife in a very pleasant conversation. It is so important to do this to travellers that may not see a happy face all day. I would recommend it highly.
November 24, 2013
Rated 4.0 out of 5.0 by kingCope GO BLUE
Great place clean rooms close to down town and the stuff helpfull
November 19, 2013
Rated 5.0 out of 5.0 by Scott989 Excellent service
I stay at this hotel a lot for work. The staff, and the service they provide, are excellent. The entire staff makes this place feel like home, but I would like to highlight the work of Anthony, the bartender/waiter, and Mark, the manager. They make every stay enjoyable! Keep up the good work!
November 18, 2013
Rated 5.0 out of 5.0 by anish83 Overall
Overall the hotel stay was very comfortable and great. Staffs are awesome.
Everyone and every thing is above 100%.
November 11, 2013
Rated 5.0 out of 5.0 by CaHampton Extra mile service
I have stayed at IHG properties exslusively for the last three years and this property is the first one to ever leave me a bag of replacement items outside my door because I had my Do Not Disturb sign on. To me this is the extra step that makes a difference.
November 10, 2013
Rated 5.0 out of 5.0 by Stephannie Very happy!
I got the pleasure of staying at this hotel for a training conference. The general manager, Mark, and his staff are probably the best that I have ever come across! They were all very nice and were able to provide anything we needed (within reason of course)!
My first night there, I had an issue with the TV. They sent someone up twice to try and get it fixed and when they couldn't, they moved me to the available room next door that was much larger and let me stay there for the week at the same price as my other room.
Also, one of our classmates turned 30 on the last day of our training and Mark was so kind as to take the money we had collected from the class and run out and get a cake for us to present to our classmated at lunchtime. It was so nice to be able to surprise our classmate!
Thank you to Mark and his awesome staff for a wonderful stay!
November 9, 2013
Rated 4.0 out of 5.0 by AZNRICE1516 Spacious, clean rooms with comfy beds and pillows
I stayed overnight for a weekend conference in Ann Arbor in a room with two Queen beds. I was very pleased with my stay. As soon as you walk in the room, you can tell that it's been well-cleaned. I had no trouble falling asleep on the comfortable pillows and bed. The room also came with a tv, microwave, and fridge.
The service at the hotel was friendly. The were very accommodating to guests from our conference and arranged a shuttle for us to get to and from UM's campus. They had also given us a good group discount on each of our rooms.
I did not like that there was no breakfast. I also had trouble with their business center. The files I needed to print did not format correctly because the computers there did not have Microsoft Office programs and the printer did not work.
November 7, 2013