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Rated 4.4 out of 5 by 59 reviewers.
Rated 5.0 out of 5.0 by Wonderful experience This was the best stay at a hotel I've ever had. The staff was so nice and so helpful. Just walking down the hallway the staff would always say hello and if there was anything we needed. It was the best customer service I've ever experienced. Thank you July 17, 2014
Rated 5.0 out of 5.0 by Would return We were traveling with a group of baseball players and their parents and the staff were great and would definitely return in the future. July 16, 2014
Rated 3.0 out of 5.0 by Some poor staff everything else is great! the kids there need better training. I got placed in hold for very long periods of time without even evaluating my question before holding for 10 min. I was charged 3 times for the same guests and could never get a hold of the manager Everything else was perfect once in the hotel July 9, 2014
Rated 4.0 out of 5.0 by Good location near Ann Arbor Univ Michigan Found the hotel online and was a good experience. The room was spacious and good value. July 3, 2014
Rated 5.0 out of 5.0 by As expected, a great room We stay at the same hotel every year. Our room is always clean, comfortable, and spacious. The only improvement would be larger trash cans in the room. June 26, 2014
Rated 5.0 out of 5.0 by Easy hotel option Convenient comfortable location near UM campus - was able to take public transportation to middle of campus for class - lots of dining options nearby, plus hotel restaurant - hotel room was nice, clean and overflowing with pillows June 23, 2014
Rated 2.0 out of 5.0 by poor television and internet Disappointed in internet connection and poor television reception. I expect much more for the price June 23, 2014
Rated 5.0 out of 5.0 by quiet and comfortable Our 3 night stay at the Ann Arbor University hotel and suites was very enjoyable. Staff were friendly, the room was very clean and modern. The beds were very comfortable and bedding good quality. the setting was quite park like and quiet with ducks in the pond behind the hotel. We brought our own mugs so didn't have to have coffee out of the syrofoam provided. When asked the staff printed out maps of local amenities and attractions. Overall, a very nice stay. June 19, 2014
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