Rated 4.0 out of 5 by 284
Rated 5.0 out of 5.0 by bjhj4 Wonderful staff
We were traveling for a funeral and most of the staff was very helpful and understanding (other than the overnight front desk person). We had the family suite that slept 8 but there were only 5 towels and three wash clothes so it was a bit of a pain.
It was great having a room that fit so many as I took my daughter and her college friends for this funeral and we were able to all be together and had a place to sit around and talk as well. The only bad thing was the door to the adjoining room allowed sound to travel so I am sure we bothered them on Friday night and we heard them on Saturday morning.
July 14, 2014
Rated 3.0 out of 5.0 by Dale56 Getaway for waterpark
Verify your room before checking in. We were given a room with access to an adjacent room and it was noisy. I could hear the whole conversation the people were having in their room. (So be careful what you say) We had reserved a double queen suite and was given a double queen. The waterpark was chilly. My grandson's lips were turning blue. The waterpark needs to turn up the heat a little. The morning buffet breakfast was not the best I had ever eaten. for 12.95 you would think you would get good food, but it was the basic fare you get with a continental breakfast at other hotels. I had to ask for coffee mug for my coffee as I hate cups with wax in them. If we stayed there again we would not do the breakfast. Most probably would just go down to McDonalds for a biscuit and egg. Or even Bob Evans across the street. They have bacon. Overall the hotel is pretty. But you just have to be careful which room you are placed in and be prepared for little ones to get cold easy.
July 14, 2014
Rated 5.0 out of 5.0 Excellant family getaway - great service
Overall experience was wonderful. The teens had a great time swimming and at the park. The location and surrounding area had many other things to offer.
We enjoyed the time we spent.
July 10, 2014
Rated 5.0 out of 5.0 by bosshog6200 great time in dundee
had a great time in dundee the staff was very friendly and helpful anything you needed was only a phone call away at the front desk and to top it off the price was very affordable. my family really enjoyed them self's and we are looking forward to going back
July 9, 2014
Rated 5.0 out of 5.0 by Gramma D Great service and lots of fun !!!!!!!
Was great from the time I made reservations till the time we left !!!! Two adults and three kids . We all had fun !! Everybody there was sooooo nice !! The hotel was very clean . We had pizza , and that was great to !! The kids eating for free was not like a kids meal size although it was from the kids menu . The waiter we had was great !! I know that you all might be thinking that I am exaggerating but I'm not !!! I still thank Jesus for the wonderful time that my grandchildren, their mom and I had !!!!! There was know gawking ( I am over weight) and that meant alot to me !!! Everybody was just there to have a good time. Felt very comfortable and welcomed . I will definitely go there again !!!!! I forgot to mention that it was my grand daughters birthday and she was thanking me all weekend for taking them there .
July 8, 2014
Rated 5.0 out of 5.0 by FamilyBoo Wonderful
We had a wonderful stay. Everything was very clean and maintained. The pool was wonderfully warm. The Waterpark water was a little cold for me. The park was a perfect size for my 4&6 year olds. They also loved having their own bunk beds and tv. We will defiantly be back again.
July 8, 2014
Rated 5.0 out of 5.0 loved it
Expensive but spacious! I have 5 children! So the queen with 2 bunks was perfect.
July 8, 2014
Rated 5.0 out of 5.0 by MyKla Great Family Room and Fun for Everyone
Wonderful Fun Place for Family Time!! We will be back again, Splash Universe was great and the kids had a wonderful time. Food was great and the room was wonderful for a family for 7.
July 8, 2014
Rated 5.0 out of 5.0 by miasmom kids had fun
water park was great. not too big for little kids. hotel food was pricey. limited hours on breakfast (although we stayed sun/ mon). room comfortable. no mini fridge in room. happy overall. would return again.
July 7, 2014
Rated 5.0 out of 5.0 by Patriot828 The hotel staff is fantastic !
We enjoyed our family getaway and will definitely stay here again !
July 5, 2014
Rated 5.0 out of 5.0 by cat84 Love the theme.
I didn't love that free breakfast wasn't available, but the hotel's decor more than made up for it. The amenities and service are all what you'd expect from a great hotel and If headed into Michigan, this place is certainly worth at least a night's stay.
I didn't try the waterpark but a family I spoke to said they thoroughly enjoyed it.
July 4, 2014
Rated 5.0 out of 5.0 by Mrs.M Last Minute Trip
My family and I were invited last minute to attend a birthday party for a 6 year old of close friend. We decided to go ahead and stay overnight to give our son time to play and enjoy the waterpark.... Im so glad we did! Everything was clean, neat, up to date, and the staff was so friendly. I had no idea that this waterpark was only 45 mins from where we live. I had never heard of it. And the cherry on top was that Holiday Inn owns and runs it. Kids eat free.. and if you purchase a room with a waterpark pass package your entire family can enjoy it for your entire stay.
July 2, 2014
Rated 1.0 out of 5.0 by tdowint Ants in Room and POOR value
We paid a large amount for our stay as part of our honeymoon. Nothing was included in the price of the room (no water park passes or meals). The room was old and had a strange smell. Not only did we sleep horrible because the of the lights outside, but we woke in the morning to find ants all over the floor, the Jacuzzi and the carpet! VERY disgusting! The room had holes POORLY patched in the walls and floor. Definitely will never stay here again or recommend it to anyone.
July 1, 2014
Rated 3.0 out of 5.0 by sr7518 overnight trip
hotel was nicely decorated and comfortable. Front desk staff friendly and helpful, as well as girls in gift shop. Pool was way too warm and temp around the pool was warm and humid, too uncomfortable to enjoy.
restaurant staff was nice, but food a bit overpriced.
June 30, 2014
Rated 5.0 out of 5.0 by angbb46 Interesting decor
The Cabela's influence on the decor is obvious. Very "cabin in the woods" feel.
June 30, 2014
Rated 3.0 out of 5.0 by Michiganfam Third stay
We have been here before and had an excellent experience and service. This time the staff was not very friendly or helpful. As always though the water park staff were exceptional! Always moving and watching to make sure all kids stay safe!
Craft time at 2pm was not set up and we had to wait with our four kids till someone came and set something up. We almost left because we had to wait so long.
But overall, a great place for families.
June 27, 2014
Rated 5.0 out of 5.0 by Miaa Great Place to Stay
We were staying because of the NAST truck show. It was in a great location, the rooms were quiet and over greatly staffed.
June 26, 2014
Rated 5.0 out of 5.0 by Sammy 2014 Great time
We had a wonderful time. didn't have to worry in the water park, lots of life guards. Had a little one scrape her ankle somehow and the guards got us a bandaid and was very helpful. Rooms were comfortable. Ate at the Tree house pub and it was good.
June 24, 2014
Rated 4.0 out of 5.0 by Cookie Lady Good location hotel
stayed at the holiday inn for the race at Michigan in June. Hotel was clean and quiet (until the kids came in on Friday) but was bearable. Staff was friendly and lots of restaurants within walking distance.
June 20, 2014
Rated 5.0 out of 5.0 by abbycat14 Great Service
I stay at this hotel every June for the Nascar race. The staff is very friendly and are always there to help. The food in the restaurant isn't very good, I would go somewhere else to eat. The room and hallways very quiet seeing how there are always a lot of kids there because of the waterpark.
June 20, 2014
Rated 5.0 out of 5.0 by Sammiemary Great Hotel!
I love the customer service! They hotel was very clean and relaxing!
June 19, 2014
Rated 5.0 out of 5.0 by NikkiKinda Family get away
My 6 year old daughter and her friend enjoyed every moment. The bunk beds and the water park. I will be back
June 17, 2014
Rated 5.0 out of 5.0 by Dusty1Dusty Great waterpark for family fun
Had to travel to Dundee for another purpose so decided to make a week-end of it with my grandsons. We all thoroughly enjoyed the waterpark. The lifeguards were effective in monitoring the kids and never sat down or grouped together. The water was clean, park was fun - not geared for teens but anyone younger; mine had a blast and they are 8 and 11. The rooms were spacious, large bathroom, clean, comfortable beds. We ordered food from a local restaurant and they forgot to provide utensils. The hotel provided them timely and we were able to enjoy our food while still hot. The staff is knowledgeable, friendly, and professional. I had major concerns after reading other reviews but had promised my grandsons the trip. My career includes over 40 years in customer service and over 20 in CS/Sales management; handling corporate accounts including Toyota, Target, Mattel, Macy's, etc. My CS expectations are high and I felt the hotel met 99% of them. The only issue was the waterpark bathrooms needed more attendance, otherwise it was a wonderful week-end and we are hoping to return this summer. Good job! Thanks,
June 11, 2014
Rated 5.0 out of 5.0 by Family0f4 Nice weekend get away
When we originally booked there was a mix up and the water park was not open. The staff very kindly allowed us to swim in the regular pool that day and gave us coupons for a return visit.
When we came back not only did we get a great deal, but we ha d a wonderful time! Our kids are 6 and 10 and they loved the big slides as well as the smaller ones. The lazy river (when not too full of people) was great for relaxing in. Just far enough from home in Ohio. It made a great weekend get away and we would go again.
June 11, 2014
Rated 5.0 out of 5.0 by Loriex Extremely clean
This hotel is very nice, the carpeting looks like new, no stains anywhere, even in the hallways. The rooms are extra clean and nice, the bathroom was spotless. Highly recommend this hotel. The waterpark was a lot of fun with many lifeguards on duty. The only complaint was that a lot of the shower handles were broken off in the bathrooms in the waterpark.
June 2, 2014
Rated 5.0 out of 5.0 by Lyno Waterpark
We did not use he water park. Was disappointed that a complimentary breakfast was not included. Water pressure could be better as could the pillows.
June 2, 2014
Rated 3.0 out of 5.0 by Florida man Clean facility with great location
Clean and comfortable but a little to pricey for not even having a continental breakfast. Sink in bathroom did not drain.
May 23, 2014
Rated 5.0 out of 5.0 by Rickc96 Good place
Was a little worried about staying at this place do to the water park....this place is so big that we were far enough away so it was not a problem....we will probably stay at this place again do to its location......
May 20, 2014
Rated 2.0 out of 5.0 by ProR14 Disappointed.
We had a group of about 70 people there. Evidently no one on the hospitality side thought it was important enough to tell anyone on the restaurant side. One food server on duty. Poor woman got clobbered. Ran out of bacon by 8 am.
Hint: there's a breakfast restaurant across the parking lot that gets it.
Also, wooden side chairs in guest rooms must have been designed for children. Difficult for an adult to get into and out of.
May 7, 2014
Rated 4.0 out of 5.0 by Crusty Old Guy Great Staff - Not so great sleep
The hotel staff are friendly, helpful and overall wonderful to work with. I had a special request and they were able to help me out without question. Now the not so great part of our stay was the never ending pounding sound coming from above the room by someone jumping up and down or running around. I know that this hotel is attached to a water park and you should expect some of this but it went on till at least 12:30am. I would never stay on the ground floor again if we came back for another visit.
April 23, 2014