Rated 4.2 out of 5 by 551
Rated 5.0 out of 5.0 by Samm7 Always a pleasure staying here
I stay at this hotel 5-6 times per year for business and except for a few times when they were doing construction, I have had great experiences. The Staff is almost always friendly and helpful, amenities are unbeatable, cleanliness is on point, location is pretty good, and the available shuttle is fantastic if you want to go to town or don't have a rental car.
April 26, 2016
Rated 5.0 out of 5.0 by mr. good visit Great front desk staff and very clean lobby and rooms
I was very pleased with the front desk workers, the cleanliness of the hotel and room, and the comfort of the beds.
I had an appointment at the nearby hospital and was given a special rate for a one night stay. I really appreciated that since I was coming from quite a distance and looking for something affordable that was near the hospital. I didn't know the area at all, so having something close by was so nice.
April 25, 2016
Rated 3.0 out of 5.0 by Pierre1221 Satisfactory accommoation but restaurant need better cooking
Good location and environment. General condition of hotel is good and well maintained. Recent renovation, however, resulted in a new but very thin carpet and the underlying concrete floor is uneven. So walk carefully in room. Great concern: Seafood in the restaurant was served not properly cooked. This needs immediate attention.
April 24, 2016
Rated 4.0 out of 5.0 by Leah51 My stay
My stay at the Holiday Inn was a pleasant one. I found the room clean and the staff very pleasant
April 21, 2016
Rated 4.0 out of 5.0 by Becky515 Clean room
The staff was friendly and very attentive. Upon check-out my bill was complicated as I had made reservations for 5 people. The staff worked diligently and apologized for the time it took to rectify the situation.
April 20, 2016
Rated 5.0 out of 5.0 by K-cat Rules Good job!
Except for hard pillows, I loved my stay! Staff was nice, location was perfect, premises was clean, enjoyed the luxury of a fridge and microwave (and, being within walking distance to a supermarket). All-in-all, very pleasant. I always enjoy Holiday Inn.
April 19, 2016
Rated 1.0 out of 5.0 by MaryK2004 Great room, terrible staff
First, I'd like to start off by saying the room was beautiful. It was updated, clean, and I was on the first floor and had a porch with chairs and was able to sit outside and let my toddler son run around in the gated grass area. I also had easy access to the pool which was nice.
My complaint would be with the staff. We dined in the restaurant for dinner, and it took the waitress 20 minutes to ask my boyfriend and I for refills on our drinks from the bar, so we went up to the bar, and proceeded to wait 10 minutes for the bartender to mix a drink and open a beer. There was 1 other person at the bar at the time. In addition, I paid extra for a breakfast, and it appears that the breakfast was actually a $20 voucher (only $10 per person..so for 2 people.) My boyfriend had 4 people in his room (him and his 3 kids, so they couldn't even all eat together). I assumed this was a continental breakfast. Not a voucher. Oh, and I had to ask the staff at the desk about it. It was never part of my welcome packet when we arrived. My breakfast purchase for my reservation somehow got overlooked, and the rude lady at the counter told me I never repurchased it. Which is odd because I booked my room and my boyfriends room at the exact same time online. Regardless of whose over sight it was, she had no intentions of correcting the situation for me. I had a toddler that needed breakfast, and I wasn't going to pay for a meal in your hotel that I had already paid for in my reservation. I also didn't get the discount for the block of rooms that were reserved for our group of people. None the less, the people at the front desk really could use some lessons in hospitality and politeness. I asked if I could do an early check in since we arrived early, and the gentleman LITERALLY laughed at me like I was an idiot. Oh, and to top it all off, I just checked my bank statement, and you guys charged me $25 for who knows what! I wasn't told about a $25 fee of any kind? I'm a rather simple person to please, and your staff completely ruined the fact that your hotel was beautiful.
April 18, 2016
Rated 5.0 out of 5.0 by SAone Relaxed atmosphere
Staff were friendly and accommodating. The shuttle service is a plus. Comfortable room.
April 14, 2016