Rated 4.2 out of 5 by 560
Rated 5.0 out of 5.0 by rosies kitchen like pillows and mattress
good nights sleep, storm outside interfered with the t.v.. not the fault of the hotel. Unfortunately it is a little pricey for retired folks like us. We use the shuttle service to the hospital and back,which is appreciated.
May 16, 2016
Rated 4.0 out of 5.0 by Bubbasmack Excellent Hotel
My stay was short but very nice. Check in quick and easy and the staff very pleasant and informative. Would stay here again.
May 14, 2016
Rated 5.0 out of 5.0 by Duck Lake Girl hospitality for hospital visits.
We will be making many trips in the upcoming months for surgery for my husband. We will be returning to Holiday Inn because we were so well satisfied with your accommodations, service and food. Your staff is extremely personable. This makes a big difference. We were not just a customer; we were an important customer that needed to be satisfied and informed.
Being a business owner myself, we know how important it is to have satisfied customers and return business.
May 12, 2016
Rated 5.0 out of 5.0 by RF1964 Handicap Accessability
Was quite satisfied with the room ample space for me to move around in my wheel chair, slept very comfortable the bed was firm to my liking.
May 11, 2016
Rated 5.0 out of 5.0 by SunnyDaze1 Great Staff makes for a great experience
The staff is extremely friendly and professional. They go the extra mile to provide great service and make your stay pleasurable.
I look forward to future stays with them!
May 3, 2016
Rated 1.0 out of 5.0 by kang1253 Poor management
I had to visit the front desk so many times for various problems, deactivated room key, incorrect bill. It's a huge waste of time because of the line and calls at the front desk, unbelievably understaffed. Definitely my worst experience with Ihg hotels.
May 2, 2016
Rated 5.0 out of 5.0 by DH67 Comfortable bed
The bed was very comfortable and the room was very clean. The only downfall was that continental breakfast was not served.
May 2, 2016
Rated 1.0 out of 5.0 by MBALL21 Not for Business
I waited to write this review hoping to be contacted since I did complain. Checked in and tried to put me by an exit door on the first floor which would have been noisy. Then was told we would upgrade you but we're not going to. Next morning they seem to have large groups so restaurant was slammed so very difficult to get service. Not easy for the servers but front desk should inform business traveler. When checking out asked to have my breakfast charges put on my bill. Desk person calls and "yea this guy wants his bill put on his room" and something else that was mumbled. The customer, gentleman or Mr would work fine but I don't believe it's trained. Would not stay again.
April 28, 2016